CTD Unable to start sim

[tompank16]

Hi guys,

So I've bene running P3D for a few days now. Bought a tonne of addons such as QW78 & FSL320. I installed yesterday a few addons and now it's impossible for me to get to the scenario scene on startup.

I have tried delete all generated files and it works on initial startup, then when I resync my Orbx Central with the sim, it then CTD's.

Here is the event viewer report

Fault bucket 1507337210380495824, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 5.2.22.27615
P3: 60db69bf
P4: ucrtbase.dll
P5: 10.0.22471.1000
P6: 275bd899
P7: 000000000007e88e
P8: c0000409
P9: 0000000000000007
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.08f3fc3a-5f0f-4759-9043-cb39acb7be75.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.90ce4b32-d165-4b11-be57-aa8b4fd10896.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f0707114-7761-4097-8a5d-f16ae61c94dd.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.773263c5-cae4-4c18-8228-e6ad26518ece.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.202a7094-9673-4bbf-9973-eef299d228c8.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_de80a86242cd17f049231cd9ff125989f87788_a177944e_cf86c407-f46e-43fa-8d0a-ebf670017a83

Analysis symbol:
Rechecking for solution: 0
Report Id: b5703588-b84b-4b78-bfdd-e02a087128a9
Report Status: 268435456
Hashed bucket: 262978a064fb458584eb2334e5752bd0
Cab Guid: 0


I want to get this solved, I've spent a few hundred dollars for nothing currently...
Thanks in advance

[Rob McCarthy]

Hello,

Do you only see the crash after installing Orbx? Have you contacted them with this issue as well?

Regards,
Rob McCarthy

[JorgenSA]

Tompank16,

Is your Windows 10 fully updated? Try to run Windows Update, and when you get to the update screen, go under Advanced options and make sure that the switch "Receive updates for other Microsoft products" is set to On. Leave this switch set to On in the future.

Also, you do not mention your system specifications, especially what graphics card you have. Make sure the graphics drivers are also updated.

If that does not help, you should search the web for something like:

ucrtbase.dll

or

prepar3d ucrtbase.dll

and look through the search results for clues relevant to your particular installation.

Jorgen

[musterpilot]

Was your sim working before you added any addons ? if so what you should do is add 1 addon at a time if the sim will not start delete the addon you just installed remember sims are built with no addons most people blame the developers of the sim in 99.9% of cases it is the addons that cause the problem not the simulator they have been tested without addons not with new aircraft scenery or any other addons and no I do not work for P3D I am just your average simmer

[tompank16]

Yes it happens after I readd Orbx, but it was absolutely fine before. I just decided to reinstall my addons and now the sim won't work

Any help? I've also reinstalled the sim. I'm sure it's something stupid

[tompank16]

I'm also unsure how resyncing the sim of addons that worked perfectly fine a day before would change anything?

[tompank16]

Here is my p3d cfg


[GRAPHICS]
SCREEN_CAPTURE_MAX_JOBS=10
VIDEO_CAPTURE_WIDTH=720
VIDEO_CAPTURE_HEIGHT=480
VIDEO_CAPTURE_FPS=30
VIDEO_CAPTURE_BIT_RATE=3200000
VIDEO_CAPTURE_IS_THREADED=True
VIDEO_CAPTURE_INFO_SEND_RATE=20
VIDEO_CAPTURE_MAX_FRAME_SIZE=500000
VIDEO_CAPTURE_TTL=255
GPUCrashReporting=0
MAX_POINT_LIGHTS=250
MAX_SPOT_LIGHTS=250
RS_MIN_OBJECT_PIXEL_RADIUS=2.000000
SIM_OBJECT_FORCE_DRAW_DISTANCE_METERS=100000.000000
SIM_OBJECT_FORCE_DRAW_MAX_SCALE=100.000000
SIM_OBJECT_FORCE_DRAW_MIN_PIXEL_RADIUS=0.000000
MAX_TEXTURE_REQUEST_DISTANCE=1000.000000
HDR_BRIGHTNESS=1.000000
BLOOM_THRESHOLD=10.500000
BLOOM_MAGNITUDE=1.000000
BLOOM_BLEND_SCALE=0.650000
EXPOSURE_KEY=0.160000
MAX_EXPOSURE=2.000000
MIN_EXPOSURE=0.500000
HDR_SATURATION=1.000000
EXPOSURE_RATE=0.050000
GRAPHICS_TIMER_CAPTURE=False
REFLECTION_PROBE_DELAY=20
ViewGroupWindowBorders=0
ViewGroup_Number=-1
MAP_DRAW_THREADED=1
MIPMAP_VC_PANELS=1
TEXTURE_MAX_LOAD=2048
DynamicTextureStreaming=1
COCKPIT_HIGH_LOD=1
AIRCRAFT_REFLECTIONS=1
DYNAMIC_LIGHTING=1
LENSFLARE=1
HDR=1
AUTO_EXPOSURE=1
DYNAMIC_REFLECTIONS=0
SHADOW_QUALITY=2
SHADOW_DRAW_DISTANCE=0
CONTENT_NO_SHADOW=0
INTERIOR_SHADOWS_CAST=1
EXTERIOR_SHADOWS_CAST=1
SIMOBJECT_SHADOWS_CAST=0
TERRAIN_SHADOWS_CAST=0
VEGETATION_SHADOWS_CAST=0
BUILDING_SHADOWS_CAST=0
CLOUD_SHADOWS_CAST=0
PARTICLES_SHADOWS_CAST=0
INTERIOR_SHADOWS_RECEIVE=1
EXTERIOR_SHADOWS_RECEIVE=1
SIMOBJECT_SHADOWS_RECEIVE=0
TERRAIN_SHADOWS_RECEIVE=1
VEGETATION_SHADOWS_RECEIVE=0
BUILDING_SHADOWS_RECEIVE=0
SHADOW_NUM_CASCADES_LOW=4
SHADOW_NUM_CASCADES_MID=5
SHADOW_NUM_CASCADES_HIGH=7
SHADOW_NUM_CASCADES_ULTRA=12
OPAQUE_SHADOW_TEXTURE_SIZE=2048
TRANSLUCENT_SHADOW_TEXTURE_SIZE=512
OPAQUE_SHADOW_DRAW_DISTANCE=2000
TRANSLUCENT_SHADOW_DRAW_DISTANCE=2000
SHADOW_LOG_PARTITION_LOW=0.850000
SHADOW_LOG_PARTITION_MID=0.850000
SHADOW_LOG_PARTITION_HIGH=0.850000
SHADOW_LOG_PARTITION_ULTRA=0.850000
EFFECTS_QUALITY=1
EFFECTS_DISTANCE=1
TEXTURE_QUALITY=3
IMAGE_QUALITY=0
See_Self=1
Text_Scroll=0
DYNAMIC_INTERIOR_CAPTURE=False
[WEATHER]
CLOUD_FACING_MODE=0
MinGustTime=10
MaxGustTime=500
MinGustRampSpeed=1
MaxGustRampSpeed=200
MinVarTime=5
MaxVarTime=50
MinVarRampSpeed=10
MaxVarRampSpeed=75
TurbulenceScale=1.000000
WeatherGraphDataInDialog=0
AdjustForMagVarInDialog=1
DynamicWeather=2
DownloadWindsAloft=0
DisableTurbulence=0
CLOUD_DRAW_DISTANCE=5
OPTIMIZE_DENSE_CLOUDS=0
CLOUD_COVERAGE_DENSITY=6
THERMAL_VISUALS=0
VolumetricFog=1
EnhancedAtmospherics=1
Godrays=0
AmortizeClouds=0
CloudQuality=2
WindshieldPrecipitationEffects=1
[DISPLAY]
TextureMaxLoad=3
TextureStreamingGPUCopy=1
SwapChainBufferCount=4
SwapChainUseWaitableObject=0
SwapChainVSyncOnlyMainWindow=1
ChangeTime=4.000000
TransitionTime=4.000000
TEXTURE_FILTERING=4
MSAA=8
SSAA=0
VSYNC=0
FXAA=1
TRIPLE_BUFFER=0
TEXTURE_BANDWIDTH_MULT=30
UPPER_FRAMERATE_LIMIT=60
SwapChainAllowTearing=0
WideViewAspect=False
FullScreenBackground=False
FullScreenAutoFill=False
ActiveWindowTitleTextColor=255,255,255
ActiveWindowTitleBackGroundColor=0,28,140,64
NonActiveWindowTitleTextColor=255,255,255
NonActiveWindowTitleBackGroundColor=24,33,87,64
InfoUpperLeftTextColorUser=255,0,0
InfoUpperLeftTextColorNonUser=255,127,0
InfoUpperLeftBackGroundColor=0,0,0,0
InfoUpperRightTextColor=255,0,0
InfoUpperRightBackGroundColor=0,0,0,0
InfoLowerLeftTextColor=255,255,255
InfoLowerLeftBackGroundColor=255,0,0,128
InfoLowerRightTextColor=255,255,255
InfoLowerRightBackGroundColor=255,0,0,128
InfoBrakesEnable=False
InfoParkingBrakesEnable=False
InfoPauseEnable=False
InfoSlewEnable=False
InfoStallEnable=False
InfoOverspeedEnable=False
InfoWeaponSystemEnable=False
InfoCountermeasureEnable=False
InfoUpperRightTextEnable=False
Fullscreen=False
[SCENERY]
AUTOGEN_DRAW_DISTANCE=12000.000000
AUTOGEN_TREE_DRAW_DISTANCE_PERCENT=0.900000
AUTOGEN_TREE_MIN_DISTANCE_TO_LOD=2500.000000
SCENERY_DRAW_DISTANCE=32000.000000
MaxRegionsPurgePerFrame=16
POP_FREE_AUTOGEN=1
AUTOGEN_BATCH_LOD=2
AUTOGEN_VEGETATION_TYPE=1
IMAGE_COMPLEXITY=2
RoadLights=0
[MAIN]
User Objects=Airplane, Helicopter, Submersible, ExternalSim, Avatar
LabelsSupported=Airplane, Helicopter
ShowInfoText=1
HideMenuNormal=0
HideMenuFullscreen=1
[RECORDER]
RecordFSRFormat=True
RecordSimPropFormat=False
RecordReadablePropertiesToXML=False
RecordAITraffic=True
RecordAirportVehicles=True
RecordLeisureBoats=True
[PANELS]
IMAGE_QUALITY=1
SAVE_AND_LOAD_PANEL_STATE=0
MAX_VC_TEXTURE_RESOLUTION=4096
PANEL_OPACITY=100
QUICKTIPS=0
PANEL_MASKING=1
PANEL_STRETCHING=1
UNITS_OF_MEASURE=0
PANELS_ALWAYS_ON_TOP=1
[SIM]
AdaptiveSimGroupEnable=True
AdaptiveSimGroupDistance=0.500000
AdaptiveSimGroupSpeed=40.000000
SYSCLOCK=0
OPTIMIZE_PARTS=1
[CONTROLS]
Controls_Default=Standard
Controls_Current=Standard
KBDAIL=64
KBDELEV=64
KBDRUD=64
JOYSTICKS=1
[TextInfo.1]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
[TextInfo.2]
FuelPercentage=1,1
GForce=1,2
HealthPoints=1,3
[TextInfo.3]
FrameRate=1,1
LockedFrameRate=1,2
GpuMemory=1,3
[TextInfo.4]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
FuelPercentage=2,1
GForce=2,2
HealthPoints=2,3
[TextInfo.5]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
FuelPercentage=2,1
GForce=2,2
HealthPoints=2,3
FrameRate=3,1
LockedFrameRate=3,2
GpuMemory=3,3
[SlewTextInfo.1]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
[SlewTextInfo.2]
FuelPercentage=1,1
GForce=1,2
HealthPoints=1,3
[SlewTextInfo.3]
FrameRate=1,1
LockedFrameRate=1,2
GpuMemory=1,3
[SlewTextInfo.4]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
FuelPercentage=2,1
GForce=2,2
HealthPoints=2,3
[SlewTextInfo.5]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
FuelPercentage=2,1
GForce=2,2
HealthPoints=2,3
FrameRate=3,1
LockedFrameRate=3,2
GpuMemory=3,3
[USERINTERFACE]
GPSDataIP=0.0.0.0
SHOW_SCENARIO_WINDOW=1
EnableGPSDataTransmission=0
BroadcastGPSData=0
SendGPSData=0
PAUSE_ON_LOST_FOCUS=0
PROMPT_ON_EXIT=0
RestoreTimeOnMove=1
ScreenshotImageFormat=2
ShowTimeUTC=False
ShowMessageText=False
UIHardwareAcceleration=True
IgnoreLowResolutionWarning=False
UseHTML5UI=False
SHOW_MISSION_CAPTIONS=0
Map_Orientation=2
[STARTUP]
LoadAllObjectCategories=False
DEMO=0
STARTUP_DEMO=
LOAD_SCENARIO_TOOLS=1
LoadCorePlugins=1
LoadVirtualReality=1
EnableViveProEyeTracking=1
EnableVirtualRealityOnStartup=0
EnableVoiceControl=0
EnableVoiceControlDebug=0
LoadWindow=1
[Avatar]
DefaultAvatar=Army Infantry
[DynamicHeadMovement]
LonAccelOnHeadLon=-0.020000
LonAccelOnHeadPitch=-0.010000
RollAccelOnHeadLat=0.010000
YawAccelOnHeadLat=-0.100000
RollAccelOnHeadRoll=0.100000
MaxHeadAngle=5.000000
MaxHeadOffset=0.300000
HeadMoveTimeConstant=1.000000
[VirtualCopilot]
VirtualCopilotActive=0
[AContain]
LabelDrawDistanceAir=10.000000
LabelDrawDistanceGround=0.200000
LabelDrawDistanceMultiplayer=30.000000
ShowLabels=1
ShowUserLabel=0
ShowLabelManufacturer=1
ShowLabelModel=1
ShowLabelTailNumber=0
ShowLabelDistance=1
ShowLabelAltitude=1
ShowLabelAirline=0
ShowLabelAirlineAndFlightNumber=0
ShowLabelFlightPlan=0
ShowLabelContainerId=0
ShowLabelAirspeed=0
ShowLabelHeading=0
LabelDelay=1000
LabelColor=FFFF0000
EnableRibbonVisuals=0
ShowRibbonUserObject=0
ShowRibbonUserAvatar=0
ShowRibbonAircraft=0
ShowRibbonGroundVehicles=0
ShowRibbonBoats=0
ShowRibbonAvatars=0
ShowRibbonWeapons=0
ShowRibbonCountermeasures=0
UserObjectRibbonColor=
UserAvatarRibbonColor=
AircraftRibbonColor=
GroundVehicleRibbonColor=
BoatRibbonColor=
AvatarRibbonColor=
WeaponRibbonColor=
CountermeasureRibbonColor=
RibbonThicknessSettingIndex=0
RibbonThicknessSmall=1.000000
RibbonThicknessMedium=5.000000
RibbonThicknessLarge=10.000000
RibbonFidelity=5.000000
RibbonMaxDistance=3218.689941
RibbonFadeTime=-1.000000
RibbonDoNotExceedTime=-1.000000
[DISPLAY.Device.NVIDIA Quadro RTX 4000.0.0]
Mode=1920x1080x32
[DISPLAY.Device.NVIDIA Quadro RTX 4000.0.1]
Mode=1920x1080x32
[TrafficManager]
AirlineDensity=0
GADensity=0
FreewayDensity=0
ShipsAndFerriesDensity=0
LeisureBoatsDensity=0
IFROnly=0
AIRPORT_SCENERY_DENSITY=0
[TERRAIN]
LOD_RADIUS=4.500000
TESSELLATION_FACTOR=85
MESH_RESOLUTION=21
TEXTURE_RESOLUTION=25
AUTOGEN_VEGETATION_DENSITY=2
AUTOGEN_BUILDING_DENSITY=2
DETAIL_TEXTURE=1
HIGH_RESOLUTION_TERRAIN_TEXTURES=0
WATER_REFLECT_CLOUDS=1
WATER_REFLECT_USERAIRCRAFT=1
WATER_REFLECT_SIMOBJECTS=0
WATER_REFLECT_TERRAIN=0
WATER_REFLECT_AUTOGEN_VEGETATION=0
WATER_REFLECT_AUTOGEN_BUILDINGS=0
WATER_REFRACT_CLOUDS=0
WATER_REFRACT_USERAIRCRAFT=0
WATER_REFRACT_SIMOBJECTS=0
WATER_REFRACT_TERRAIN=0
WATER_REFRACT_AUTOGEN_VEGETATION=0
WATER_REFRACT_AUTOGEN_BUILDINGS=0
ENABLE_BATHYMETRY=0
WATER_CLARITY=30
WATER_DETAIL=2
UseGlobalTerrainView=False
[ATC]
AutoOpenAirTrafficWindow=1
UsePilotVoice=1
ShowATCText=1
PilotVoice=0
ControlTower=1
COMM_MSG_AI_ATC_COLOR=0XFF8C00
COMM_MSG_ATC_AI_COLOR=0X00008B
COMM_MSG_ATC_USER_COLOR=0X006400
COMM_MSG_USER_ATC_COLOR=0XA52A2A
COMM_MSG_ATIS_COLOR=00000000
[INTERNATIONAL]
ASLAT=2
ASLON=1
MEASURE=1
[REALISM]
PFactor=1.000000
Torque=1.000000
GyroEffect=1.000000
CrashTolerance=1.000000
General=1.000000
UnlimitedFuel=False
AllowEngineDamage=True
TrueAirspeed=False
AutoCoord=True
RealMixture=True
StressDamage=True
GEffect=True
ManualLights=True
GyroDrift=False
CrashWithDyn=True
CrashDetection=True
AvatarNoCollision=False
OnCrashAction=0
MomentumEffect=True
[ATTACHMENTS]
WeaponHighlight=False
HighlightDuration=1.000000
AutoWeaponSwitching=False
UnlimitedWeapons=False
UnlimitedCountermeasures=False
IgnoreAttachmentWeight=True
IgnoreAttachmentForces=True
[SOUND]
SOUND=1
SOUND_QUALITY=2
SOUND_LOD=0
PrimaryPlaybackDevice={DEF00000-9C6D-47ED-AAF1-4DDA8F2B5C03}
VoicePlaybackDevice={DEF00002-9C6D-47ED-AAF1-4DDA8F2B5C03}
VoiceCaptureDevice={DEF00003-9C6D-47ED-AAF1-4DDA8F2B5C03}
[PointOfInterestSystem]
CycleSetting=0
[FACILITIES]
COUNTRY=
STATE=
CITY=
GTL_BUTTON=4096
[MISC]
Com_Rate=7
[MULTIPLAYER]
FrameSyncRate=0

[Martyson]

@ tompank16 ,

The General Debugging (linked below) are an excellent starting point for problem resolution.
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

[tompank16]

Re added all addons individually and found the culprit (I think)

Thanks for your help :)

[Martyson]

Re added all addons individually and found the culprit (I think)

Thanks for your help :)

@ tompank16 ,

You are welcome.

Which Add-on caused the problem on your setup?

[tompank16]

I'm having major stutters and monitor flickering now though

[Martyson]

I'm having major stutters and monitor flickering now though

@ tompank16 ,

Follow up.

For this topic: CTD Unable to start sim
Which Add-on caused the problem on your setup?


For a new problem best to start a new post / subject.