CTD when trying to select options vrs. 4.5

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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gstuy72
Posts: 3
Joined: Sat Apr 11, 2020 5:11 pm

CTD when trying to select options vrs. 4.5

Post by gstuy72 »

Hi, have an issue now whenever I try and select options eg graphics or controls. Computer just crashes to desktop. Sim working fine apart from this. Any ideas?, tried turning off windows defender to no avail.
Only thing Ive done recently is optimise Windows 10 after receiving a new Reverb G2 VR headset. Get following message on 'event viewer':
Faulting application name: Prepar3D.exe, version: 4.5.12.30293, time stamp: 0x5cd47aad
Faulting module name: KERNELBASE.dll, version: 10.0.19041.662, time stamp: 0xec58f015
Exception code: 0xc0020001
Fault offset: 0x000000000002d759
Faulting process ID: 0xecc
Faulting application start time: 0x01d6dd1b7a427c71
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 577d52ce-e2fb-44c9-b85d-17a3fa52d2ef
Faulting package full name:
Faulting package-relative application ID:
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