CTD Problem / Kernalbase.dll?

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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bluejay0125
Posts: 3
Joined: Thu Jul 04, 2019 6:06 pm

CTD Problem / Kernalbase.dll?

Post by bluejay0125 »

Hello, I'am doing a flight from ORD-HNL and i'am about 150 miles out my P3d just shuts down heres what the event viewer found. I'am currently using the PMDG B772 and have fsdreamteam Hawaii airports installed vol 1,2 and honolulu. ORBX Global base installed. Thanks

Faulting application name: Prepar3D.exe, version: 4.5.12.30293, time stamp: 0x5cd47aad
Faulting module name: KERNELBASE.dll, version: 10.0.17763.475, time stamp: 0x69a188f0
Exception code: 0xc0020001
Fault offset: 0x0000000000039129
Faulting process id: 0x645c
Faulting application start time: 0x01d53451f70d8f91
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: da59aaf7-f49c-47ca-9165-9350c0ea5dd2
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1899799675293801405, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 4.5.12.30293
P3: 5cd47aad
P4: KERNELBASE.dll
P5: 10.0.17763.475
P6: 69a188f0
P7: c0020001
P8: 0000000000039129
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2E.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE52.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE62.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE72.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFDA.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_ddb8a1ecbccf6749e8db560b6d859b479e92a75_1d3b734a_6ba7121a

Analysis symbol:
Rechecking for solution: 0
Report Id: da59aaf7-f49c-47ca-9165-9350c0ea5dd2
Report Status: 268566528
Hashed bucket: 8f84b23f7cf4bd934a5d71bd364a1bbd
Cab Guid: 0

Any help would be great.
ananda
Posts: 491
Joined: Tue Nov 26, 2013 11:40 am
Location: Harton Village, UK

Re: CTD Problem / Kernalbase.dll?

Post by ananda »

bluejay0125
Posts: 3
Joined: Thu Jul 04, 2019 6:06 pm

Re: CTD Problem / Kernalbase.dll?

Post by bluejay0125 »

ok i've checked that out now i just got a new install on this pc cause i've got a new video card now the only driver i see is going back 2 months ago which is the current one i have now but i see that if i fly in hawaii the sim just crashes to desktop.
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