P3d v3.4 Crash with PMDG 737 NGX

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
alexplgr
Posts: 75
Joined: Sat Nov 23, 2013 2:17 am

P3d v3.4 Crash with PMDG 737 NGX

Postby alexplgr » Wed Dec 07, 2016 12:37 am

Using 737 ngx with p3d v3.4 latest version win 10 pro 64bit,AS2016,ASCA, I have crash twice,first time when click PFD and second when trying to change view pressing f11 for outside view. I had this problem with T7 and naw with ngx as well.Any ideas how to solve this issue

Kayla Kinzel
Lockheed Martin
Posts: 276
Joined: Mon Aug 01, 2016 5:59 pm

Re: P3d v3,4 Crash

Postby Kayla Kinzel » Wed Dec 07, 2016 7:18 pm

Hello,

1. Ensure your graphics drivers and Windows is fully updated.

2. Ensure no add-ons are causing this issue be restoring Prepar3D to a default state by removing the following files:
PLEASE NOTE: This will likely remove your add-ons. Backup these files before deleting if that is a concern.

%PROGRAMDATA%\Lockheed Martin\Prepar3D v3
%LOCALAPPDATA%\Lockheed Martin\Prepar3D v3
%APPDATA%\Lockheed Martin\Prepar3D v3
%USERPROFILE%\Documents\Prepar3D v3 Files


3. Reinstall add-ons one by one to attempt to identify if the issue is caused by an add-on. Run Prepar3D after each add-on installation to see if the issue continues.

4. Turn on Content Error Logging and report any issues here and to the third party developer of the add-on triggering the errors.

Settings -> Simulation General -> Content Error Logging
Errors related to content will be logged to a file %USERPROFILE%\Documents\Prepar3D v3 Files\ContentErrorLog.txt.

Regards,
Kayla

alexplgr
Posts: 75
Joined: Sat Nov 23, 2013 2:17 am

Re: P3d v3,4 Crash

Postby alexplgr » Mon Dec 12, 2016 9:42 pm

hi there here i sent the ContentErrorLog.txt

EventType=APPCRASH
EventTime=131260504971857220
ReportType=2
Consent=1
UploadTime=131260504972836617
ReportIdentifier=1988ae32-c0af-11e6-9c0d-704d7b2cc52d
IntegratorReportIdentifier=67afb504-dfeb-4e47-aac7-4743d81a0d79
WOW64=1
NsAppName=Prepar3D.exe
AppSessionGuid=000012cc-0002-0048-be6a-35f1a654d201
TargetAppId=W:0000da39a3ee5e6b4b0d3255bfef95601890afd80709!0000da39a3ee5e6b4b0d3255bfef95601890afd80709!Prepar3D.exe
TargetAppVer=2016//10//27:17:31:14!6cc50!Prepar3D.exe
BootId=4294967295
Response.BucketId=e259515071c34f6d58f1f5f8f7163f56
Response.BucketTable=1
Response.LegacyBucketId=108536473235
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Prepar3D.exe
Sig[1].Name=Application Version
Sig[1].Value=3.4.14.18870
Sig[2].Name=Application Timestamp
Sig[2].Value=581239e2
Sig[3].Name=Fault Module Name
Sig[3].Value=api.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=3.4.14.18870
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=58123a69
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000f9781
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=1055
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=10551cc64bcfba7d2297b81a9c0092f2
UI[2]=I:\P3D V3.4\Prepar3D.exe
UI[3]=Prepar3D exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=I:\P3D V3.4\Prepar3D.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\AppPatch\AcGenral.DLL
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\sechost.dll
LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[10]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[11]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[12]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[13]=C:\WINDOWS\System32\combase.dll
LoadedModule[14]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[17]=C:\WINDOWS\System32\USER32.dll
LoadedModule[18]=C:\WINDOWS\System32\win32u.dll
LoadedModule[19]=C:\WINDOWS\System32\ole32.dll
LoadedModule[20]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[21]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[22]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[23]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[24]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[25]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[26]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[27]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[28]=C:\WINDOWS\System32\shcore.dll
LoadedModule[29]=C:\WINDOWS\System32\profapi.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\samcli.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[39]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[43]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[44]=I:\P3D V3.4\api.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\MSVCP120.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\MSVCR120.dll
LoadedModule[47]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\Cabinet.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[51]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[52]=I:\P3D V3.4\ai_player.dll
LoadedModule[53]=I:\P3D V3.4\acontain.dll
LoadedModule[54]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_5507ded2cb4f7f4c\COMCTL32.dll
LoadedModule[55]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[56]=I:\P3D V3.4\atc.dll
LoadedModule[57]=I:\P3D V3.4\controls.dll
LoadedModule[58]=I:\P3D V3.4\demo.dll
LoadedModule[59]=I:\P3D V3.4\DIS.dll
LoadedModule[60]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[61]=I:\P3D V3.4\facilities.dll
LoadedModule[62]=I:\P3D V3.4\fe.dll
LoadedModule[63]=I:\P3D V3.4\flight.dll
LoadedModule[64]=I:\P3D V3.4\fs-traffic.dll
LoadedModule[65]=I:\P3D V3.4\g2d.dll
LoadedModule[66]=I:\P3D V3.4\g3d.dll
LoadedModule[67]=I:\P3D V3.4\gps.dll
LoadedModule[68]=I:\P3D V3.4\livingwater.dll
LoadedModule[69]=I:\P3D V3.4\main.dll
LoadedModule[70]=I:\P3D V3.4\menus.dll
LoadedModule[71]=C:\WINDOWS\System32\WLDAP32.dll
LoadedModule[72]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[73]=I:\P3D V3.4\multiplayer.dll
LoadedModule[74]=I:\P3D V3.4\pdk.dll
LoadedModule[75]=I:\P3D V3.4\panels.dll
LoadedModule[76]=I:\P3D V3.4\sim1.dll
LoadedModule[77]=I:\P3D V3.4\simscheduler.dll
LoadedModule[78]=I:\P3D V3.4\simprop.dll
LoadedModule[79]=I:\P3D V3.4\sound.dll
LoadedModule[80]=I:\P3D V3.4\symmap.dll
LoadedModule[81]=I:\P3D V3.4\terrain.dll
LoadedModule[82]=I:\P3D V3.4\util.dll
LoadedModule[83]=I:\P3D V3.4\visualfx.dll
LoadedModule[84]=I:\P3D V3.4\weather.dll
LoadedModule[85]=I:\P3D V3.4\window.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[87]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[88]=I:\P3D V3.4\mplEasyBlendSDKDX11.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\MFReadWrite.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\MFPlat.DLL
LoadedModule[91]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[94]=I:\P3D V3.4\D3DCOMPILER_47.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\d3dx11_43.dll
LoadedModule[99]=I:\P3D V3.4\d3dcsx_47.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[101]=I:\P3D V3.4\audiere.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[105]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[106]=I:\P3D V3.4\language.dll
LoadedModule[107]=C:\Program Files\ASUSTeKcomputer.Inc\SS2\UserInterface\SS2OSD.dll
LoadedModule[108]=C:\Program Files\ASUSTeKcomputer.Inc\SS2\UserInterface\SS2DevProps.dll
LoadedModule[109]=C:\Program Files (x86)\ASUS\AI Suite III\DIP4\DIPAwayMode\AsKeyboardFocusHooker.dll
LoadedModule[110]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[111]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[112]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[113]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[115]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[116]=C:\WINDOWS\SYSTEM32\MSXML6.DLL
LoadedModule[117]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[118]=I:\P3D V3.4\uiInterface.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\mscoree.dll
LoadedModule[120]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[121]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[123]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\40571abae9422cd2ca6fafbbde1c3cdc\mscorlib.ni.dll
LoadedModule[124]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[125]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System\08da6b6698b412866e6910ae9b84f363\System.ni.dll
LoadedModule[126]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\PresentationCore\051a282e157a228405b2e0d867c3ce1d\PresentationCore.ni.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[128]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[129]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\5272cb4aeec65bec2fffb45e9cb22910\PresentationFramework.ni.dll
LoadedModule[130]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Core\f6ebd52be27fe627fed0d185c6a9c0d5\System.Core.ni.dll
LoadedModule[131]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\WindowsBase\5751e969e4789e60d3ad463cb6024006\WindowsBase.ni.dll
LoadedModule[132]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xaml\04c4f83e0b62ff553abff98943e45f42\System.Xaml.ni.dll
LoadedModule[133]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[134]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[135]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[136]=C:\WINDOWS\SYSTEM32\iphlpapi.dll
LoadedModule[137]=C:\WINDOWS\System32\NSI.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[139]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[140]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[141]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[142]=C:\WINDOWS\SYSTEM32\secur32.dll
LoadedModule[143]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[144]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[145]=C:\Windows\System32\rasadhlp.dll
LoadedModule[146]=C:\WINDOWS\system32\nvapi.dll
LoadedModule[147]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7bb3101ce32915cc\nvwgf2um.dll
LoadedModule[148]=C:\WINDOWS\system32\nvspcap.dll
LoadedModule[149]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[150]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[151]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[153]=C:\WINDOWS\system32\ntshrui.dll
LoadedModule[154]=C:\WINDOWS\system32\srvcli.dll
LoadedModule[155]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[156]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_89c64d28dafea4b9\comctl32.dll
LoadedModule[157]=C:\WINDOWS\system32\netutils.dll
LoadedModule[158]=C:\WINDOWS\System32\coml2.dll
LoadedModule[159]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[160]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[161]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Presentatioaec034ca#\def8702c6e883330fb8cb8e3f5c5e665\PresentationFramework.Aero2.ni.dll
LoadedModule[162]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[163]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7bb3101ce32915cc\nvd3dum.dll
LoadedModule[164]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Drawing\c2abcda8f96d67fa6ff5665fd21dddff\System.Drawing.ni.dll
LoadedModule[165]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\c02fbf560e52a1aab432a90d4c613af4\System.Windows.Forms.ni.dll
LoadedModule[166]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[167]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[168]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[169]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[170]=I:\P3D V3.4\radar.dll
LoadedModule[171]=I:\P3D V3.4\VirtualReality.dll
LoadedModule[172]=I:\P3D V3.4\openvr_api.dll
LoadedModule[173]=I:\P3D V3.4\ControllableCamera.dll
LoadedModule[174]=I:\P3D V3.4\SimDirector.dll
LoadedModule[175]=I:\P3D V3.4\BGLCompLib.dll
LoadedModule[176]=I:\P3D V3.4\simpropext.dll
LoadedModule[177]=C:\Program Files (x86)\12bPilot\SODE\SimObjectAnimationModule.dll
LoadedModule[178]=C:\WINDOWS\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[179]=C:\WINDOWS\SYSTEM32\SHFOLDER.dll
LoadedModule[180]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll
LoadedModule[181]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCP80.dll
LoadedModule[182]=I:\P3D V3.4\Gauges\TargetInfo.dll
LoadedModule[183]=I:\P3D V3.4\Gauges\Fury_1500.dll
LoadedModule[184]=I:\P3D V3.4\Modules\FSUIPC4.dll
LoadedModule[185]=I:\P3D V3.4\Modules\SimConnectP3D3.dll
LoadedModule[186]=C:\WINDOWS\SYSTEM32\DINPUT.DLL
LoadedModule[187]=I:\P3D V3.4\PMDG\DLLs\PMDG_HUD_interface.dll
LoadedModule[188]=C:\WINDOWS\SYSTEM32\MSVCR100.dll
LoadedModule[189]=I:\P3D V3.4\PMDG\DLLs\PMDG_Interface.dll
LoadedModule[190]=I:\P3D V3.4\RAASPRO\RAASPRO.dll
LoadedModule[191]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[192]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[193]=C:\WINDOWS\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.60905.0_none_dd92b94d8a196297\SimConnect.dll
LoadedModule[194]=C:\Program Files (x86)\Common Files\System\ado\msado15.dll
LoadedModule[195]=C:\WINDOWS\SYSTEM32\MSDART.DLL
LoadedModule[196]=C:\Program Files (x86)\Common Files\System\Ole DB\oledb32.dll
LoadedModule[197]=C:\WINDOWS\SYSTEM32\DPAPI.dll
LoadedModule[198]=C:\Windows\System32\comsvcs.dll
LoadedModule[199]=C:\Windows\System32\msjetoledb40.dll
LoadedModule[200]=C:\Windows\System32\msjet40.dll
LoadedModule[201]=C:\Windows\System32\msjter40.dll
LoadedModule[202]=C:\Windows\System32\MSJINT40.DLL
LoadedModule[203]=C:\Windows\System32\mswstr10.dll
LoadedModule[204]=C:\Windows\System32\mstext40.dll
LoadedModule[205]=C:\WINDOWS\SYSTEM32\mlang.dll
LoadedModule[206]=C:\WINDOWS\SYSTEM32\RAASAUDIO32.DLL
LoadedModule[207]=C:\WINDOWS\SYSTEM32\X3DAudio1_6.dll
LoadedModule[208]=C:\WINDOWS\System32\xactengine3_4.dll
LoadedModule[209]=C:\WINDOWS\System32\XAudio2_4.dll
LoadedModule[210]=I:\P3D V3.4\as_srv\as_btstrp.dll
LoadedModule[211]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Configuration\aa9c29b70b4cceab890eb841f89d73e9\System.Configuration.ni.dll
LoadedModule[212]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\7532301b00fac8def2f526ca8b480e11\System.Xml.ni.dll
LoadedModule[213]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\PresentationUI\fa9bc06d50d0f6facee221caeca59282\PresentationUI.ni.dll
LoadedModule[214]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[215]=C:\WINDOWS\SYSTEM32\WindowsCodecsExt.dll
LoadedModule[216]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule[217]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Web\b5bd1926660d2d17f74fd4ee135f4c4b\System.Web.ni.dll
LoadedModule[218]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll
LoadedModule[219]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\UIAutomationTypes\75ed56cf95fe6228472b5e57ac7a76b7\UIAutomationTypes.ni.dll
LoadedModule[220]=C:\WINDOWS\SYSTEM32\UIAutomationCore.dll
LoadedModule[221]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[222]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[223]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[224]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[225]=C:\WINDOWS\system32\msctfui.dll
LoadedModule[226]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\213003369298faf75651a6b8981dce12\System.Runtime.Serialization.ni.dll
LoadedModule[227]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\1b144b0155aa14719ac0b83f038abbd5\SMDiagnostics.ni.dll
LoadedModule[228]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\d842ac6dc0b94d7516b2d43a62b8f4d7\System.ServiceModel.Internals.ni.dll
LoadedModule[229]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.321_none_baab3cb4359688b4\gdiplus.dll
LoadedModule[230]=C:\Program Files\ASUSTeKcomputer.Inc\SS2\UserInterface\OvlDynExt.dll
LoadedModule[231]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_46.dll
LoadedModule[232]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\UIAutomationProvider\07b1b6bd89998a4a0d7675de87bcf070\UIAutomationProvider.ni.dll
LoadedModule[233]=I:\P3D V3.4\Gauges\PMDG_777X.dll
LoadedModule[234]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[235]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[236]=C:\WINDOWS\System32\XAudio2_7.dll
LoadedModule[237]=I:\P3D V3.4\Gauges\PMDG_777X_2.dll
LoadedModule[238]=C:\WINDOWS\SYSTEM32\snmpapi.dll
LoadedModule[239]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[240]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[241]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[242]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[243]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[244]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[245]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[246]=C:\WINDOWS\SYSTEM32\icmp.Dll
LoadedModule[247]=C:\Windows\System32\ieframe.dll
LoadedModule[248]=C:\Windows\System32\WKSCLI.DLL
LoadedModule[249]=C:\Windows\System32\mshtml.dll
LoadedModule[250]=C:\Windows\System32\srpapi.dll
LoadedModule[251]=C:\Windows\System32\vaultcli.dll
LoadedModule[252]=C:\Windows\System32\msjtes40.dll
LoadedModule[253]=C:\WINDOWS\SYSTEM32\VBAJET32.DLL
LoadedModule[254]=C:\WINDOWS\SYSTEM32\expsrv.dll
LoadedModule[255]=C:\Program Files (x86)\Common Files\System\ado\msadrh15.dll
LoadedModule[256]=C:\WINDOWS\SYSTEM32\msadp32.acm
LoadedModule[257]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[258]=C:\WINDOWS\system32\wbem\wbemsvc.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Prepar3D exe
AppPath=I:\P3D V3.4\Prepar3D.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=EAB9CE02337CBAC29C0A4C84CDDE4BF3
MetadataHash=-210371963

Adam Breed
Lockheed Martin
Posts: 1235
Joined: Mon Sep 20, 2010 6:17 pm

Re: P3d v3,4 Crash

Postby Adam Breed » Mon Dec 19, 2016 2:24 pm

Hi alexplgr,

Do you experience the same issue with any default Prepar3D aircraft or any other non-PMDG aircraft?

If you are only experiencing the issue with the PMDG aircraft, we suggest working with PMDG for support.

Regards,
Adam
Prepar3D® Engineering Project Manager

alexplgr
Posts: 75
Joined: Sat Nov 23, 2013 2:17 am

Re: P3d v3,4 Crash

Postby alexplgr » Tue Dec 20, 2016 9:09 am

Kyle Rodgers
December 14 at 4:28 AM Employee Post
P3D V3.4 CRASH WITH PMDG
For issue #1, no. This is something LM will have to address. If you look at the crash report, you will see that reports a dll that we do not reference in our code. The only workaround is to not click on the PFD/ND.

this is the answer from pmdg.
About aircraft the only aircraft i have is from pmdg,but as i can read in forum many users with the same problem but different aircraft not from pmdg

Martyson
Posts: 2938
Joined: Sun Mar 25, 2012 11:08 am

Re: P3d v3,4 Crash

Postby Martyson » Tue Dec 20, 2016 9:18 am

"The only workaround is to not click on the PFD/ND."

I was just wondering ..

If you use the PDG737 2D (cockpit) panel ... as a quick test .. can you click the PFD and ND (to enlarge them) without a problem?

Maybe test an entire flight from the 2D cockpit ... just to verify if the problem is only with the VC cockpit or not.
Best Regards,
Vaughan Martell (KDTW)

Adam Breed
Lockheed Martin
Posts: 1235
Joined: Mon Sep 20, 2010 6:17 pm

Re: P3d v3.4 Crash with PMDG 737 NGX

Postby Adam Breed » Wed Dec 21, 2016 2:17 am

alexplgr,

PMDG is responsible for support of their add-on. While they do not directly interface with the offending dll, their PFD/ND panel is triggering the error and we have only been notified of the issue in regards to PMDG add-ons. We look forward to working with PMDG to further isolate the issue.

Regards,
Adam
Prepar3D® Engineering Project Manager

abd40110a
Posts: 34
Joined: Mon Oct 17, 2011 1:36 pm

Re: P3d v3.4 Crash with PMDG 737 NGX

Postby abd40110a » Wed Dec 21, 2016 2:37 am

Is Microsoft.net Frameworks up to date ? I don't have this problem in the same conditions.

http://www.prepar3d.com/latest-news/

PLEASE NOTE THAT YOU MUST HAVE MICROSOFT .NET FRAMEWORK 4.6.2 INSTALLED TO UPDATE TO HOTFIX 2

If you are doing a Client only installation, you must install it from Microsoft. If you are running Windows 10, ensure you are fully updated as the Microsoft .NET Framework 4.6.2 is included in the recent Windows 10 Anniversary Update.


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