Hi
It seems I've run out of activations after doing a full upgrade to the latest version( uninstall-reinstall). There's been no changes to my hardware.
I've already sent an email to the licensing team but haven't had a response (only an automatic reply).
Is there any way this can be expedited.
Thanks
Jay
-error 5013 -no remaining activations
Re: -error 5013 -no remaining activations
This usually takes up to 2 U.S. Business days.
Jorgen
Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.
All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
-
Chris Metel
- Lockheed Martin
- Posts: 105
- Joined: Thu Aug 11, 2011 6:59 pm
Re: -error 5013 -no remaining activations
Hi Jay,
I verified that your activation issue was resolved on 27 Feb at 8:15 am EST. Please let us know if you are still facing the issue.
Cheers,
Chris
I verified that your activation issue was resolved on 27 Feb at 8:15 am EST. Please let us know if you are still facing the issue.
Cheers,
Chris
Chris Metel
Prepar3D® Product Owner
Prepar3D® Product Owner
Re: -error 5013 -no remaining activations
Hi Chris
I've got it working now.
Thanks for your assistance.
Jay
I've got it working now.
Thanks for your assistance.
Jay
