V5.2 HF1 not responding and stutters during flight

Any issues, problems or troubleshooting topics related to the additional features present in the Prepar3D Professional Plus client application.
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rschmidli
Posts: 5
Joined: Sat Aug 10, 2013 7:00 pm

V5.2 HF1 not responding and stutters during flight

Post by rschmidli »

hello

I have recently started having a strange problem with my Prepar3D v5.2 Hotfix 1 .
On the ground i can prepare my plane for the flight, taxi to the runway and do the take off. after about 15 - 20 minutes of flying the simulator starts to falter and stops every 4-5 seconds for several seconds... this takes a very long time and often ends with a ctd.

delete generated files i have done.
win10 is up to date
graphic driver (RTX3080Ti) is up to date
all drivers are up to date

does anyone know this problem?

regards
Reto
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: V5.2 HF1 not responding and stutters during flight

Post by Martyson »

rschmidli wrote: Sun Aug 01, 2021 9:30 pm hello

I have recently started having a strange problem with my Prepar3D v5.2 Hotfix 1 .
On the ground i can prepare my plane for the flight, taxi to the runway and do the take off. after about 15 - 20 minutes of flying the simulator starts to falter and stops every 4-5 seconds for several seconds... this takes a very long time and often ends with a ctd.

delete generated files i have done.
win10 is up to date
graphic driver (RTX3080Ti) is up to date
all drivers are up to date

does anyone know this problem?

regards
Reto
@ rschmidli,
Reto

To try to isolate what is causing the CTD
Look in the Windows Event Viewer and get the
Faulting Module Name
example:
Image
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
Posts: 6010
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: V5.2 HF1 not responding and stutters during flight

Post by JorgenSA »

Reto,

We have that you have a RTX3080TI graphics card, what are the rest of your system specifications?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
rschmidli
Posts: 5
Joined: Sat Aug 10, 2013 7:00 pm

Re: V5.2 HF1 not responding and stutters during flight

Post by rschmidli »

Hi Jorgen

My system specifications are...

AsRock X570 Taichi
AMD Ryzen 9 5950X
ASUS GeForce ROG STRIX RTX 3080 Ti O12G-Gaming
2x Corsair MP600 (2000GB, M.2 2280)
Corsair Dominator Platinum RGB 64GB (4 x 16GB, DDR4-3200)
Corsair HX1200 (1200W)

regards
Reto
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: V5.2 HF1 not responding and stutters during flight

Post by Martyson »

@ rschmidli,
Reto

What was the Faulting Module Name (a question I previously asked)?

How many monitors in your setup?

Are you using freeware or payware AI Traffic?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
rschmidli
Posts: 5
Joined: Sat Aug 10, 2013 7:00 pm

Re: V5.2 HF1 not responding and stutters during flight

Post by rschmidli »

please excuse my late reply.

unfortunately, i had not read out the error message and the error did not occur again until now. as soon as the problem occurs again i will check the event log.

that's very funny.
the problem occurs 3-4 times in a row and now I have since 2 days rest from it...

Reto
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: V5.2 HF1 not responding and stutters during flight

Post by Martyson »

rschmidli wrote: Tue Aug 03, 2021 7:27 am please excuse my late reply.

unfortunately, i had not read out the error message and the error did not occur again until now. as soon as the problem occurs again i will check the event log.

that's very funny.
the problem occurs 3-4 times in a row and now I have since 2 days rest from it...

Reto
@ rschmidli,
Reto

Look back in the Event Viewer log for your previous CTD entries and get the Faulting Module Name from those crashes.

Note:
The Event Viewer log goes back many previous days.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
rschmidli
Posts: 5
Joined: Sat Aug 10, 2013 7:00 pm

Re: V5.2 HF1 not responding and stutters during flight

Post by rschmidli »

Image
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: V5.2 HF1 not responding and stutters during flight

Post by Martyson »

@ rschmidli,
Reto

How to Post Screenshots (by Chris Metel):
https://www.prepar3d.com/forum/viewtopi ... 98#p238598
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
rschmidli
Posts: 5
Joined: Sat Aug 10, 2013 7:00 pm

Re: V5.2 HF1 not responding and stutters during flight

Post by rschmidli »

hi

after about 20 flights without problems, the problem now appears again out of the blue.

no error message, just strong jerks which occasionally end in the ctd
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JorgenSA
Posts: 6010
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: V5.2 HF1 not responding and stutters during flight

Post by JorgenSA »

If your CPU is running at the stock clock rate of 3.4 GHz, then you have a bottleneck right there.

The number of cores does not matter in this picture, what matters is raw CPU horsepower, as measured in clock rate.

You should think seriously about overclocking this CPU.

Whether you overclock or not, you should also do the following:

Go here: https://www.prepar3d.com/SDKv4/prepar3d ... ation.html

and modify your prepar3d.cfg as necessary.

For calculating the value for AffinityMask, go here: https://www.gfsg.co.uk/affinitymask.asp ... m=utilties

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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