Weapons Panel Causes Sim Crash

Any issues, problems or troubleshooting topics related to the additional features present in the Prepar3D Professional Plus client application.
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superskullmaster
Posts: 17
Joined: Thu Oct 26, 2017 4:27 pm

Weapons Panel Causes Sim Crash

Post by superskullmaster »

After the 4.5 update, calling up the weapons panels causes the simulator to crash.
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Rob McCarthy
Lockheed Martin
Posts: 3703
Joined: Wed Aug 24, 2011 1:37 pm

Re: Weapons Panel Causes Sim Crash

Post by Rob McCarthy »

Hello,

We're not able to reproduce this issue. Are you only seeing this with specific vehicles?

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead
superskullmaster
Posts: 17
Joined: Thu Oct 26, 2017 4:27 pm

Re: Weapons Panel Causes Sim Crash

Post by superskullmaster »

It happens with the C-130 AND the F-16. I’m pretty sure it’s the gauge and doesn’t matter which plane.
superskullmaster
Posts: 17
Joined: Thu Oct 26, 2017 4:27 pm

Re: Weapons Panel Causes Sim Crash

Post by superskullmaster »

More info.

There is a fault in the kernalbase.dll according to event viewer.
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Rob McCarthy
Lockheed Martin
Posts: 3703
Joined: Wed Aug 24, 2011 1:37 pm

Re: Weapons Panel Causes Sim Crash

Post by Rob McCarthy »

Are you seeing this on a clean install?

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead
superskullmaster
Posts: 17
Joined: Thu Oct 26, 2017 4:27 pm

Re: Weapons Panel Causes Sim Crash

Post by superskullmaster »

Client and content update only.
superskullmaster
Posts: 17
Joined: Thu Oct 26, 2017 4:27 pm

Re: Weapons Panel Causes Sim Crash

Post by superskullmaster »

Can anyone else on the team test to see if they get a crash as well?
superskullmaster
Posts: 17
Joined: Thu Oct 26, 2017 4:27 pm

Re: Weapons Panel Causes Sim Crash

Post by superskullmaster »

You can close this one.

Turns out I had 4.4 client but 4.5 content. I'm guessing they didn't like each other. Weapons Panel is working properly.
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