[RESOLVED] Starting Oculus Rift crashes P3Dv4.5

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
DaveB
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Joined: Tue Jul 18, 2017 11:20 am

[RESOLVED] Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 10:42 am

I updated to P2Dv4.5 by reinstalling Client, Content, and Scenery. I can fly any aircraft at any airport all ok ....but as soon as I try to open Oculus in the top menu bar P3Dv4.5 crashes , it goes to a white out screen and then the pop up come on saying P3Dv4 has errored and will shut down. What's the fix?

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Kayla Kinzel
Lockheed Martin
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Joined: Mon Aug 01, 2016 5:59 pm

Re: Starting Oculus Rift crashes P3Dv4.5

Postby Kayla Kinzel » Wed Apr 10, 2019 10:57 am

Hello,

Have you tried deleting your generated files and restarting your computer?

Regards,
Kayla
Prepar3D® Software Engineer

DaveB
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Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 11:24 am

I've done that for other reasons in the past, can you tell me an I likely to lose anything or mess anything up by deleting these files?

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Kayla Kinzel
Lockheed Martin
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Re: Starting Oculus Rift crashes P3Dv4.5

Postby Kayla Kinzel » Wed Apr 10, 2019 11:46 am

Hello,

You can back up the folder by renaming it instead of deleting it buy yes, you will be resetting your settings and removing addons by doing this.

Regards,
Kayla
Prepar3D® Software Engineer

DaveB
Posts: 69
Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 12:19 pm

You say I would lose my addons is that the Addons in the C \User\my name\Documents\Prepar3Dv4 Add-ons or are you saying it is somewhere else?

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Kayla Kinzel
Lockheed Martin
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Joined: Mon Aug 01, 2016 5:59 pm

Re: Starting Oculus Rift crashes P3Dv4.5

Postby Kayla Kinzel » Wed Apr 10, 2019 12:37 pm

Hello,

Yes, those in the add-on location. They would not be deleted from the add-ons folder unless you delete them, but they will be removed from the sim. If you leave them in the add-on folder after deleting/renaming your generated files, Prepar3D will ask if you want to enable them on start up. Select No when prompted to enable.

Regards,
Kayla
Prepar3D® Software Engineer

DaveB
Posts: 69
Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 12:45 pm

Just went to try deleting the content of this folder but ..... I ain't got one to delete I do have a shortcut to Delete Generated Files but I don't think it's doing anything :(

DaveB
Posts: 69
Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 1:06 pm

I think it did clear the generated files as it did ask to re install the addon-ons. but on trying Oculus it still crashed P3Dv4.5. So that didn't fix it :(

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Kayla Kinzel
Lockheed Martin
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Joined: Mon Aug 01, 2016 5:59 pm

Re: Starting Oculus Rift crashes P3Dv4.5

Postby Kayla Kinzel » Wed Apr 10, 2019 1:21 pm

Hello,

Have you updated your OS, graphics drivers, and Oculus version?

Can you post your system specs?

Regards,
Kayla
Prepar3D® Software Engineer

DaveB
Posts: 69
Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 2:20 pm

my spec is

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 4790K @ 4.00GHz
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. Z97-A (SOCKET 1150)
Graphics
NV Surround (5869x1080@60Hz)
DELL P2314H (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 980 (EVGA)
4095MB NVIDIA GeForce GTX 980 (EVGA)
ForceWare version: 419.67
SLI Enabled
Storage
931GB Samsung SSD 850 EVO 1TB SCSI Disk Device (SATA (SSD))
1863GB Seagate ST2000DM 001-1ER164 SCSI Disk Device (SATA )
7452GB Western Digital WD My Book 25EE USB Device (USB (SATA) )
Optical Drives
CD-ROM Drive
Audio
Sound Blaster Z

Windows 7 is upto date the graphics drivers are only about a week old and is the very latest version. In fact all the drivers are up to date. Oculus is the newest version too.

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Kayla Kinzel
Lockheed Martin
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Joined: Mon Aug 01, 2016 5:59 pm

Re: Starting Oculus Rift crashes P3Dv4.5

Postby Kayla Kinzel » Wed Apr 10, 2019 2:28 pm

Hello,

Have you tried disabling SLI?

Regards,
Kayla
Prepar3D® Software Engineer

DaveB
Posts: 69
Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 2:41 pm

I've never needed to disable it with P3Dv4.4 so why now?

daytona125
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Joined: Mon Apr 14, 2014 12:54 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby daytona125 » Wed Apr 10, 2019 3:53 pm

You are not alone. I am having this same issue. Oculus crashes p3d as soon as I start VR. Mine is also crashing often when I try to increase my display settings. Tried deleting shader folder, tried a repair of p3d, reinstalled my orbx global, tried everything I can think of, no joy. I'm just about to do a total reinstall of my p3d and I am dreading that because I so many add-ons. Going to take me a week.!!!

DaveB
Posts: 69
Joined: Tue Jul 18, 2017 11:20 am

Re: Starting Oculus Rift crashes P3Dv4.5

Postby DaveB » Wed Apr 10, 2019 4:02 pm

Is your problem with P3Dv4.5? I also tried deleting Prepar3D.cfg that usually fixes the odd crash to desktop for me but this looks like a problem with P3Dv4.5

Joby33y
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Joined: Sat Aug 27, 2016 3:00 pm

Re: Starting Oculus Rift crashes P3Dv4.5

Postby Joby33y » Wed Apr 10, 2019 4:25 pm

Same problem observed here. Prepar3d 4.5 crashes when enabling Oculus Rift, but only on certain aircraft.

We are on Windows10 build 1809, intel 8700 CPU, and nVidia 1080Ti with very latest drivers v419.67. I also updated/reinstalled the Oculus software just to be sure.
I updated to P3D v4.5 by uninstalling then reinstalling / updating Client and Content, not a full/clean install. Nor did I delete generated folders or anything like that. It would take me weeks to rebuild my addons, so I really do not want to go there.

Certain aircraft (Aerosoft Airbus, as a consistently repeatable example) will immediately crash the sim upon enabling Oculus Rift.

However, stock aircraft (F22, AC11-Commander 114) and these addon aircraft (Carenado C90B Kingair, PMDG 737) with Oculus work fine.

I'm continuing to test, but as of right now it looks to be an add-on / Aerosoft issue.
After uninst and reinstalling the Aerosoft A319 , the problem still exists. I'll report this over at the Aerosoft forum.
8700k @ 4.8GHz, MSI Z370 M5 mobo, 16GB Corsair 3200MHz DDR4, ASUS Turbo nV1080Ti, water cooling, Samsung SSDs, Win 10, P3D v4


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