[RESOLVED] Updated to Prepar3D v4.3, Still shows v4.1 ?

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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sebpil
Posts: 13
Joined: Sun Apr 08, 2018 12:03 pm

[RESOLVED] Updated to Prepar3D v4.3, Still shows v4.1 ?

Post by sebpil »

Hi

Have downloaded the 4.3 version to my computer and have tried to install it. It says that the software has been installed once it is completed but when running P3D it still is ver 4.1.

What do I need to do to upgrade to 4.3 and get a working installation???

I have my P3D on a D disk on my computer but I cannot find the ver 4.3 anywhere on my computer after installation. What do I need to do?
sebpil
Posts: 13
Joined: Sun Apr 08, 2018 12:03 pm

Re: Update not working

Post by sebpil »

When I look at control panel, installed programs it says version 4.3.29.25520
But NOT when running the P3d and looking in Help and About then I get 4.1
User avatar
Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Update not working

Post by Poppet »

Hello sebpil

To update Prepar3D you need to First Uninstall the the existing Client (v4.1) and then Install the v4.3 Client

Ignore the fact the Control Panel now states v4.3 and just Uninstall this Client, This will remove the v4.1 Client

The Topic below is a step by step guide on the process of updating Prepar3D v4

https://www.prepar3d.com/forum/viewtopi ... 2&t=120861

For a video tutorial please see this link https://youtu.be/rTvuZi0NpAk

Let us know how you get on
sebpil
Posts: 13
Joined: Sun Apr 08, 2018 12:03 pm

Re: Update not working

Post by sebpil »

Hello,

Thank you I found out the problem and did that about half an hour ago.
Strange but now it works fine.
Topic can be closed.

Thank you for your support!
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