P3D Zip Invalid

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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MaxK100
Posts: 1
Joined: Sun Sep 02, 2018 6:31 pm

P3D Zip Invalid

Post by MaxK100 »

Hi everyone, I recently bought and downloaded The P3D V4 Academic Licence. Once I had downloaded it, I tried to open the zip file, but it said that it was invalid. Then I tried to extract all of the files, but it then said that there were no files in the folder to extract. Any help would be much appreciated!!
Kind Regards,
Max
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Brady Butler
Lockheed Martin
Posts: 965
Joined: Tue May 09, 2017 5:31 pm

Re: P3D Zip Invalid

Post by Brady Butler »

Hello,

Have you tried checking the md5 checksums to ensure they match those listed on our downloads page? You can review this post for more detailed information on downloading/checking the checksums:

www.prepar3d.com/forum/viewtopic.php?f=6313&t=126465

Make sure you are running the installer as an administrator. If you verify that the download worked properly and the install isn't working you should follow this guide:

https://www.prepar3d.com/forum/viewtopi ... 2&t=126570

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer
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