Licence Reimstall Email?

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
Locked
virgin747
Posts: 2
Joined: Wed Aug 22, 2012 7:16 am

Post by virgin747 »

Hi There.I have sent an email over the weekend as I have reinstalled Prepar3d but having a licence issue. I'm just wondering how long it takes for someone to reply. I have sent the email to the licence email address and I'm aware that they don't work weekends.



Kindest Regards



Pete
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Post by Saul »

Hi Pete,



Usually it takes 2-3 working days not including the weekend. I believe they are really busy with much more requests than anticipated.

They never expected that department to be so busy.



If no reply after 3 working days the re-send your request as it may have be caught by the spam filter.



Regards,

Saul.
virgin747
Posts: 2
Joined: Wed Aug 22, 2012 7:16 am

Post by virgin747 »

Thanks Saul. I'm just deparate to get flying again. Will do.

Pete
marcjenner
Posts: 5
Joined: Wed Jul 10, 2013 3:02 pm

Post by marcjenner »

Its been nearly 48 hours and so far no answer
Francois
Posts: 48
Joined: Fri Nov 12, 2010 7:57 pm

Post by Francois »

Keep counting...... ;-)
Francois
Posts: 48
Joined: Fri Nov 12, 2010 7:57 pm

Post by Francois »

Keep counting...... ;-)
Locked