DXGI ERROR RESET OR HUNG When changing views V5.1

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
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MikeB54
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Location: Hudson, NH

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by MikeB54 »

Mb944 wrote: Thu Apr 08, 2021 3:00 pm When U set it at 60 decimal that’s not to the extreme? It won’t screw anything else up?
With defaults of 2 and 5 I felt that increasing them to 60 was a bit extreme. My recommendation would be to increase them in increments until the DXGI error stops. The whole point of the settings is to keep the OS from crashing in the event a GPU call doesn't complete. You can try using the 60 settings but if you end up getting blue screens (or green screens with some versions of Windows 10) back them off to maybe 30.
TomH101
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Joined: Fri Jul 03, 2020 5:19 pm

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by TomH101 »

The TDR registry additions do not work on my system, even at 60. I just get a new message saying "Application Prepar3D.exe has been blocked from accessing graphics hardware"
TomH101
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Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by TomH101 »

Something I have tried today which looks like it has worked for me and may be of help to others:

If you still have the original installer for P3D v5.1 (NOT HF1)!!! Install this first.
2) run the sim to let it load shaders etc etc.
3) close sim and uninstall client
4) install P3D v5.1 hf1 CLIENT ONLY

this seems to have fixed the DXGI error for me based off of a few test flights. Still experimenting but early results look promising.
Will report back later.
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by sportpilot67 »

Mb944 wrote: Thu Apr 08, 2021 3:00 pm When U set it at 60 decimal that’s not to the extreme? It won’t screw anything else up?
@mb944

Curious if this has worked for you?

Ray
Mb944
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Location: Cyyz

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by Mb944 »

Haven’t tried it yet . I will do it on the weekend . I will do 30 decimal to start off and see what happens
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by sportpilot67 »

TomH101 wrote: Fri Apr 09, 2021 12:24 am Something I have tried today which looks like it has worked for me and may be of help to others:

If you still have the original installer for P3D v5.1 (NOT HF1)!!! Install this first.
2) run the sim to let it load shaders etc etc.
3) close sim and uninstall client
4) install P3D v5.1 hf1 CLIENT ONLY

this seems to have fixed the DXGI error for me based off of a few test flights. Still experimenting but early results look promising.
Will report back later.
I deleted the original 5.1 installer after I downloaded HF1 so I am stuck with the HF1 download.

I have the original 5.0 installer but that had issues right out of the gate.

I wrote LM about earlier version access and they told me that they will not give me an earlier release. So my fault for deleting too soon.
benji53
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Joined: Sat Jun 07, 2014 4:07 am

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by benji53 »

JorgenSA wrote: Tue Apr 06, 2021 7:46 am I am sorry if the above reply sounds somewhat flippant, but there a 3 players in this game:

1. Microsoft (DX12)

2. Your friendly graphics card manufacturer (graphics card hardware and drivers)

3. Lockheed-Martin (application)

Not to mention:

4. The end user's system.....

Jorgen
With all do respect Jorgen, The problem began with P3Dv5.1HF1. For me everything was fine with P3Dv5.1. I also want to point out that I had this problem with P3Dv5 before P3Dv5.1 came out and was fixed with P3dv5.1
so I would say it is likely a LM issue. Also, LM remaining silent on the issue isn't helping much. just say'n....
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: DXGI ERROR RESET OR HUNG When changing views V5.1

Post by JorgenSA »

Welcome to the world of troubleshooting and fixing a multi-faceted problem!

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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