Steam VR CTD

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
Post Reply
TyroneHD
Posts: 2
Joined: Fri Jun 12, 2015 8:51 pm

Steam VR CTD

Post by TyroneHD »

After waiting for a long time I finally managed to get my hands on the Index. I of course had to try P3D in VR but the issues is that whenever I select Steam VR under Virtual Reality my sim crashes with the Faulty Module Name being VirtualReality.dll

Code: Select all

Source
Prepar3D exe

Summary
Stopped working

Date
‎01/‎08/‎2020 08:37

Status
Report sent

Description
Faulting Application Path:	D:\Sim\Prepar3D v5\Prepar3D.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	Prepar3D.exe
Application Version:	5.0.31.35253
Application Timestamp:	5eebf566
Fault Module Name:	VirtualReality.dll
Fault Module Version:	3.0.0.0
Fault Module Timestamp:	5eebf639
Exception Code:	c0000005
Exception Offset:	000000000000d7a2
OS Version:	10.0.18363.2.0.0.256.48
Locale ID:	8192
Additional Information 1:	9332
Additional Information 2:	9332fd88c8f5661fd1004517b6a17b2c
Additional Information 3:	a864
Additional Information 4:	a8642c19d044b05893e055255bcb98b6

Extra information about the problem
Bucket ID:	294a17a899e23ccb418ddaca5d5dc075 (1264907633045651573)
This is one of multiple reports since I have tried it many times with different settings.
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Steam VR CTD

Post by JorgenSA »

Tyrone,

I don't have VR myself, so I can only ask the few questions for general information and help here.

1. What are your system specifications?

2. Do you have Windows 10 v. 2004, and the latest drivers for your graphics card?

3. Does P3D work OK without VR?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
TyroneHD
Posts: 2
Joined: Fri Jun 12, 2015 8:51 pm

Re: Steam VR CTD

Post by TyroneHD »

Hi!
Sure, sorry bout that.

i7-8700k @ 4.7 GHz, Nvidia GTX 1080, ROG STRIX Z370-H Gaming Mobo, 16 GB DDR3 Ram, I unfortunately forgot at which frequency, though.

I am currently downloading the update to 2004 on Windows 10 and have the latest drivers for the GPU according to Geforce Experience.

P3Dv5 runs fine without VR, as soon as I go to Virtual Reality and klick on SteamVR I get a CTD
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Steam VR CTD

Post by JorgenSA »

So the basic P3D is OK, but the VR is the issue here.

We'll see if a VR specialist can come up with something then.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Post Reply