Sim Crashes

[rezzyrez]

Sim still crashes after general debugging steps. Here's the crash logs

Prepar3D.exe
4.5.14.34698
5e94b5c2
terrain.dll
4.5.14.34698
5e94b52d
c0000005
00000000000e30df
2d68
01d7899a983eda97
C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll
7683f59a-447f-40b4-b4b1-76b1917ee82f


Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FF8C2D830DF

[JorgenSA]

This error code says it all:

exception code c0000005

You have "something" on your system that is trying to write to an area of RAM where it does not have access rights.

This "something" is most likely a badly programmed or incompatible add-on. However, there is nothing to show which add-on it might be.

Jorgen

[rezzyrez]

ok thanks

[Martyson]

Sim still crashes after general debugging steps. Here's the crash logs

Prepar3D.exe
4.5.14.34698
5e94b5c2
terrain.dll
4.5.14.34698
5e94b52d
c0000005
00000000000e30df
2d68
01d7899a983eda97
C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll
7683f59a-447f-40b4-b4b1-76b1917ee82f


Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FF8C2D830DF

@ rezzyrez ,

The General Debugging Step #7 :
If your issue is not found, please create a new forum topic with a clear subject and detailed reproduction steps.

Reproduction steps should be a clear way for a developer to cause the error. It should be a step-by-step guide. Please make sure the steps are detailed as possible. Additionally, please note if it is reliably reproducible or if it is intermittent.

Finally, include the following information in your report:

Prepar3D version
Operating system
All add-ons installed (applications, scenery, vehicles, etc.)
Hardware (graphics card, CPU, RAM, displays, etc.)
Changes made to your system – overclocking, graphics accelerators (NVIDIA Inspector), debuggers
Changes to Prepar3D's settings or configuration files
Crash logs or error messages