Prepar3dv5.2 Black Screen Problem

Other problems or issues not covered by other troubleshooting topics.
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Sky3ye
Posts: 4
Joined: Sun Jun 20, 2021 4:27 pm

Prepar3dv5.2 Black Screen Problem

Post by Sky3ye »

hallo, I have two problems here after I fresh install the p3dv5.2.
1. Image
The Aircraft preview keep black
2. Image
The screen becomes black if I turn on the setting in Sim
Solution Tried:
- Whole Sim reinstall
- Driver Reinstalled
enriqueperezgil
Posts: 6
Joined: Thu Jun 20, 2019 6:48 am

Re: Prepar3dv5.2 Black Screen Problem

Post by enriqueperezgil »

Hi everyone,

Im absolutely desperated,I couldnt make the last version run without black screen in the start up menu for more than 10 days,even after installing the latest P3D V5.2 H.F 1 following all kind of tips and recommendations during the installation:( Hereto attached Nick Cooper from Orbx)

https://orbxsystems.com/forum/topic/192 ... correctly/

Please, I would appreciate any kind of suggestion,Im stucked without hope in terms of solving the black screen, If I run the sim in default scenery with deffault plane, all is black and I can gear the sound of the engines, thats all.

Before I had 5.1 and no issues at all, even I tried to install legacy client of 5.1 but now it seems to be corrupted and I have same result.

For me, 5.2 and H.F1 are not properly developed and P3D developers must take the issues seriously because these problems are bothering most of P3D users ,that in my case, Im about to give up with P3D and jump finally to MSFS 2020 in order to avoid every now and again crashes, lack o performance with most o the addons, new releases not compatible with most commom specs, lack of support from P3D(not a single reply in this post)...etc...etc...etc

Thanks in advance

Enrique
enriqueperezgil
Posts: 6
Joined: Thu Jun 20, 2019 6:48 am

Re: Prepar3dv5.2 Black Screen Problem

Post by enriqueperezgil »

THANK YOU P3D team.....thanks for your continuos technical support.......Not a single answer...amazing..this help me to take the decision about moving to MSFS2020....its becoming clear
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: Prepar3dv5.2 Black Screen Problem

Post by Martyson »

@ enriqueperezgil ,
Enrique

You mentioned:
“Before I had 5.1 and no issues at all, even I tried to install legacy client of 5.1 but now it seems to be corrupted and I have same result.”

Is v5.1 Client your current setup?

What are your system specs?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
enriqueperezgil
Posts: 6
Joined: Thu Jun 20, 2019 6:48 am

Re: Prepar3dv5.2 Black Screen Problem

Post by enriqueperezgil »

Thanks Martyson for your answer,I attach my system specs that are very limited, I know it, however I think this is not the root cause of the problem


P3D Academic:
Content -Scenery:5.2.22.27615
Client:5.1.12.26829

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 6700HQ @ 2.60GHz 3
Skylake 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1064MHz (15-15-15-36)
Motherboard
LENOVO Lenovo ideapad 700-15ISK (U3E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel HD Graphics 530 (Lenovo)
4095MB NVIDIA GeForce GTX 950M (Lenovo)
SLI Disabled
Storage
931GB Western Digital WDC WD10SPCX-24HWST1 (SATA )
Sky3ye
Posts: 4
Joined: Sun Jun 20, 2021 4:27 pm

Re: Prepar3dv5.2 Black Screen Problem

Post by Sky3ye »

Well, I have similar device and same problem.
I76700T
Gtx960M
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: Prepar3dv5.2 Black Screen Problem

Post by Martyson »

@ enriqueperezgil ,
Enrique

You have a mixed P3D versions setup with problems.

You could try the Debugging steps or Uninstall / Install the full P3D v5.2HF1 product.

Here are some helpful links:


The P3D system requirements are here for your review:
https://www.prepar3d.com/system-requirements/

The General Debugging Steps are here for your review.
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Checksum , verify it:
Downloading Problems. Confirming the MD5 Checksum (by poppet)
https://www.prepar3d.com/forum/viewtopi ... 3&t=126465

Uninstalling/Deactivating Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=125187

Downloading and Installing Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=120676
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Prepar3dv5.2 Black Screen Problem

Post by JorgenSA »

Enrique,

With this CPU:

Intel Core i7 6700HQ @ 2.60GHz

you are way below the minimum system requirements for v. 5.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
enriqueperezgil
Posts: 6
Joined: Thu Jun 20, 2019 6:48 am

Re: Prepar3dv5.2 Black Screen Problem

Post by enriqueperezgil »

JorgenSa

Thanks for your answer, I am aware of my system limitation, but I was running 5.1 without major isues, just medium settings for avoiding frames drop
My problem started with 5.2
enriqueperezgil
Posts: 6
Joined: Thu Jun 20, 2019 6:48 am

Re: Prepar3dv5.2 Black Screen Problem

Post by enriqueperezgil »

Hi everyone,

I never gave up with P3D 5.2 and now with 5.3......I am still having issues with the black screen on the menu to select the plane.. and in game.. I can hear the sound in the background but al black.......but..by chance..... I turned off the AA in P3D settings(none) and the miracle happened, th black screen in game dissapeared, and I am trying to compensate the lack of AA with Nvidia profile settings.However, the black screen in main menu is still there......so ...a step closer to the final solution..but I do need more help from you guys.

And for avoiding repetition of topics..yes....Im running P3D in laptop what is not the best way to get a good performance, and my system specs are really way below the minimum requirements...but....please, lets focus in a solution based on actual limitations.

Thanks

Enrique
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