DXGI_ERROR_DEVICE_RESET v3

Other problems or issues not covered by other troubleshooting topics.
Locked
fsjosh90
Posts: 5
Joined: Sun Aug 20, 2017 8:35 am

DXGI_ERROR_DEVICE_RESET v3

Post by fsjosh90 »

Hi

I've got a Problem with my P3DV3. The error is DXGI_ERROR_DEVICE_RESET i have a GTX 970 ive spoke to nvdia and they say they can not help as other games works fine they say its not there end and i either need to re install P3D or contact you so i have just installed P3DV3 again and its still doing if got a fresh install but it does it randomly in all aircraft did a 14 hour flight no problems do a 30 min no problems it just happens randomly. So i need a fix for this please. I have tried loads of drivers and lowered setting in P3D im out of ideas
User avatar
Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: DXGI_ERROR_DEVICE_RESET

Post by Kayla Dillon »

Hello,

Do you have any addons installed? If so, do you see this issue without any addons installed?

Regards,
Kayla
Prepar3D® Software Engineer
fsjosh90
Posts: 5
Joined: Sun Aug 20, 2017 8:35 am

Re: DXGI_ERROR_DEVICE_RESET v3

Post by fsjosh90 »

Hi Yes the issue is with addons and with out Both
User avatar
Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: DXGI_ERROR_DEVICE_RESET v3

Post by Kayla Dillon »

Hello,

Have you tried going through the general debugging steps?
http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

Have you updated your graphics drivers?

Are you overclocking?

Can you provide the system information listed in the aforementioned link?

Regards,
Kayla
Prepar3D® Software Engineer
User avatar
Sabre57
Posts: 489
Joined: Thu Jan 23, 2014 12:45 am

Re: DXGI_ERROR_DEVICE_RESET v3

Post by Sabre57 »

How many monitors do you have and how are they connected?
I9-9900
32GB RAM
RTX 3090 FTW
Assorted SSDs and HDDs
3x55" TVs
Alpha/Bravo Honeycombs
SPAD.Next, ASV6
fsjosh90
Posts: 5
Joined: Sun Aug 20, 2017 8:35 am

Re: DXGI_ERROR_DEVICE_RESET v3

Post by fsjosh90 »

Hi

Not overclocked, i have been speaking with nvidia and have tried every driver that they have sent me for last 2 years. i am running 2 monitors ( but have tried with 1). And yes i have tried the debuging

Thanks for reply

Josh
fsjosh90
Posts: 5
Joined: Sun Aug 20, 2017 8:35 am

Re: DXGI_ERROR_DEVICE_RESET v3

Post by fsjosh90 »

I've just done a fresh reinstall and it has done it again
Locked