[RESOLVED] Run out of activations - apply for Re-activation

[Neil Gardner]

I'm a little concerned as it has been a few days now and I've not even had an acknowledgement of application for re-activation. As I've had trouble with e mails can someone at least confirm that the application has been received.

Thanks

Neil

[Kayla Dillon]

Hello,

We have confirmed that we have not received an email from the email address you registered for the forums with. Please try to send licensing@prepar3d.com another email.

Regards,
Kayla

[Neil Gardner]

Kayla

Thanks for the reply. I’ve tried to send another mail. I would be most grateful if you could let me know on the forum whether it has been received. Thank you

Neil

[Kayla Dillon]

Hello,

This email was received.

Generally, when you send us an email, you will get a autoresponder that lets you know that we have received your email. You can check your Spam/Junk folder if it is not in you main inbox.

Regards,
Kayla

[Neil Gardner]

Just had a reply to say mail recieved. Thanks again.
Neil