P3D V5 crashes on new scenery page

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Post Reply
LeoAlpha
Posts: 2
Joined: Wed Apr 07, 2021 5:33 pm

P3D V5 crashes on new scenery page

Post by LeoAlpha »

Hi, i would like to know why my sim is crashing right in the new scenery window.

Event Log:

Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: nvwgf2umx.dll, version: 27.21.14.6589, time stamp: 0x605cd9e9
Exception code: 0xc0000005
Fault offset: 0x00000000001b1643
Faulting process id: 0x4770
Faulting application start time: 0x01d72bd3382b372a
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_371584136a8b8b8e\nvwgf2umx.dll
Report Id: dc7ae751-da28-429a-a3d7-9ea69891d060
Faulting package full name:
Faulting package-relative application ID:

My Laptop Settings:
Processor AMD Ryzen 9 4900HS with Radeon Graphics, 3000 Mhz, 8 Core(s), 16 Logical Processor(s)
RAM : 16.0 GB
Graphics: NVIDIA RTX 2060 MAX Q 6GB
mpni
Posts: 1098
Joined: Thu Aug 09, 2018 10:37 am
Contact:

Re: P3D V5 crashes on new scenery page

Post by mpni »

Hi LeoAlpha
First, what is your video driver version?
Have a look here:
https://www.prepar3d.com/forum/viewtopi ... 2&t=141892
Regards
Michel
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D V5 crashes on new scenery page

Post by Martyson »

Faulting module name: nvwgf2umx.dll, version: 27.21.14.6589, time stamp: 0x605cd9e9
4.6589
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
LeoAlpha
Posts: 2
Joined: Wed Apr 07, 2021 5:33 pm

Re: P3D V5 crashes on new scenery page

Post by LeoAlpha »

mpni wrote: Wed Apr 07, 2021 6:56 pm Hi LeoAlpha
First, what is your video driver version?
Have a look here:
https://www.prepar3d.com/forum/viewtopi ... 2&t=141892
Regards
Michel
Thank u very much, it helped me, rolled back from 465.89 to 461.92 and now it's working fine.
Post Reply