out of memory at splashscreen win 10

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

out of memory at splashscreen win 10

Post by anthony615 »

evry time i stard p3d 4.5 this shows up

https://prnt.sc/104703g
Anthony
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: out of memory at splashscreen win 10

Post by JorgenSA »

Anthony,

What are your system specifications, and are you running anything in the background?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

Intel Core i7 6700 @ 3691.86 MHz
Dump [ljk97m] - Submitted by WINDOWS-OKEHM2I - 2021-02-26 08:19:22


Processor (CPU)
CPU Name Intel® Core™ i7-6700 CPU @ 3.40GHz
Threading 1 CPU - 4 Core - 8 Threads
Frequency 3691.86 MHz (37 * 99.78 MHz) - Uncore: 3691.9 MHz
Multiplier Current: 37 / Min: 8 / Max: 40
Architecture Skylake / Stepping: R0 / Technology: 14 nm
CPUID / Ext. 6.E.3 / 6.5E
IA Extensions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3, TSX
Caches L1D : 32 KB / L2 : 256 KB / L3 : 8192 KB
Caches Assoc. L1D : 8-way / L2 : 4-way / L3 : 16-way
Microcode Rev. 0xE2 ► Intel SA-00233 Patched ◄
TDP / Vcore 65 Watts / 1.165 Volts
Temperature 56 °C / 133 °F
Type Retail (Stock Frequency : 3400 MHz)
Cores Frequencies #00: 3691.86 MHz  #01: 3691.86 MHz  #02: 3691.86 MHz  #03: 3691.86 MHz 
Anthony
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: out of memory at splashscreen win 10

Post by JorgenSA »

That was the CPU, and it will certainly run v. 4.5 - but, it was the CPU data only.

What about the rest of the system?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

Anthony
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: out of memory at splashscreen win 10

Post by JorgenSA »

We may have an odd case here.

According to what I can find out, the card has to be model GM107-220-A2 to support DirectX 12 - can you find out whether the card is really that variant, or a plain GM107?

You might also want to update your Windows 10 - a preview version came out yesterday - and your nVidia drivers, new drivers also came out yesterday.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

it worked 3 weeks ago 4.5 now all of sudden this im installing new driver
Anthony
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

i also have dx 12
Anthony
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: out of memory at splashscreen win 10

Post by JorgenSA »

Sorry, v. 4.5 uses DX11, so there should not be a problem in running that one with your graphics adapter - I was thinking v. 5 which needs DX12.

How much RAM do you have in the system, and are you running anything in the background?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

32 gb ram and nothing running in background
Anthony
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

Sooooo?
Anthony
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: out of memory at splashscreen win 10

Post by JorgenSA »

What happens if you make a backup copy of your prepar3d.cfg file, then delete the original and run P3D again?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
anthony615
Posts: 10
Joined: Mon Feb 22, 2021 9:28 pm

Re: out of memory at splashscreen win 10

Post by anthony615 »

Still same thing happens
Anthony
mpni
Posts: 1092
Joined: Thu Aug 09, 2018 10:37 am
Contact:

Re: out of memory at splashscreen win 10

Post by mpni »

Hi
If before you update your Graphics driver all work fine, have you tried to install the previous Graphics driver?
https://www.prepar3d.com/forum/viewtopi ... 5&t=126058
Regards
Michel
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: out of memory at splashscreen win 10

Post by JorgenSA »

This is quite odd.... running out of RAM with 32GB! I have never managed to run out of RAM, with only 16 GB...

There are at the moment 2 possibilities in my mind - either there is a HW problem with the RAM, or (more likely in my mind) something is running on startup that fills up a large part of the RAM.

Anthony615 - try to do this: reboot the system, then wait for about 5 minutes without doing anything.

After the 5 minutes, hit Ctrl+Alt+Delete, then select Task Manager. Take a screenshot of the Task Manager screen and post it here.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Post Reply