5.1 Won't launch - Menu screen crash.

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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Chris555.
Posts: 4
Joined: Thu Oct 29, 2020 12:25 pm

5.1 Won't launch - Menu screen crash.

Post by Chris555. »

Hello Everybody
LM thanks for the new update .

First time I have a problem with P3D after installing new 5.1 client and then trying to launch the program and when I see the menu the screen crashes ( after 5 sec ) even if i've opened as administrator.

Never had a problem when updating to new clients before .
Any Solution ?
Thank You .
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Rob McCarthy
Lockheed Martin
Posts: 3704
Joined: Wed Aug 24, 2011 1:37 pm

Re: 5.1 Won't launch - Menu screen crash.

Post by Rob McCarthy »

Hello,

Do you still see this issue if you run the "Delete Generated Files" shortcut in the Prepar3D application directory?

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead
Chris555.
Posts: 4
Joined: Thu Oct 29, 2020 12:25 pm

Re: 5.1 Won't launch - Menu screen crash.

Post by Chris555. »

Hello Rob

I didn't delete generated files, If I do delete generated files will i lose all my add-ons for example all my airports and plans installed already?

Thank You .
pestridge77
Posts: 555
Joined: Fri Feb 07, 2020 7:35 am

Re: 5.1 Won't launch - Menu screen crash.

Post by pestridge77 »

I get a crash that Im looking into on the splash screen that says device hung access denied, click yes, no or cancel, when I click cancel, I can still access the menu system in p3d but it will ctd if i try flying..... It seems its a driver issue maybe, I have uninstalled and reinstalled drivers correctly and still get the message
CPU: Intel Core i7-8700k @ 3.7Ghz
GPU: Nvidia GeForce RTX 3090
RAM: 64G DDR4 Core Speed 3200Ghz
OS: Windows 10 (tweaked/modded for Flight Sim Performance)
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