V5: ATC-windows crash VCRUNTIME140.dll

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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JorgenSA
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by JorgenSA »

Another possible solution is to install Visual Studio 2019 from Microsoft.

Be sure to install ALL components - there's a lot of them....

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
airbader
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by airbader »

Perfectflight wrote: Sun Aug 02, 2020 1:54 pm VCRUNTIME140 ERROR
IF ONE OF YOU MAKES THE ERROR, IT CAN HELP SET TEXTURE RESULATION TO 1024X1024.
THIS CHANGE I DIDN'T HAVE ANY CRASH.
AN ADDON REPLACED THIS SETTING AND WHAT HAPPENED - CRASHED
This has nothing to do with it. Coincidence.
Sky_King
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Sky_King »

JorgenSA wrote: Sun Aug 02, 2020 2:00 pm Another possible solution is to install Visual Studio 2019 from Microsoft.

Be sure to install ALL components - there's a lot of them....

Jorgen
Jorgen -- is it necessary to install all of the development tools (like for Azure, etc) or just the .NET components in the first section?
Gigabyte x670 Aorus Elite AX MB; 7800X3D CPU; Deepcool LT520 Cooler; 64 Gb G.Skill Trident Z5 NEO DDR5; Win11 Pro; 1 Samsung 990 2Tb NVMe SSD: 1 Crucial 4Tb MX500 SSD; 1 Samsung 860 1Tb SSD; Gigabyte 1080ti 11Gb VRAM; Toshiba 43" LED TV @ 4k..
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JorgenSA
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by JorgenSA »

Frankly, I am not sure on how much to install. I installed everything except the tools for developing mobile phone apps (Android etc.).

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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Grand_Pubah
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Grand_Pubah »

I wonder what the odds are that LM will be able to fix this problem soon. Seems like overkill to install every Visual C++ piece of software. Everything else runs perfect on my PC, don't want to start installing things without knowing which version is the issue. But I am sick of these crashes.
Keith (Grand_Pubah}
i7 13700k 3.4ghz MSI MPG Z790 Gaming Carbon Wifi Nvidia RTX 4080 FE 16gb CORSAIR VENGEANCE DDR5 RAM 64GB DDR5 5600MHz Windows 11 Pro (23H2) Prepar3D v5.4.9.28482 / v6.1.11 LG 34" Ultrawide Curved / ASUS 32" Curved
airbader
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by airbader »

Grand_Pubah wrote: Mon Aug 03, 2020 9:48 pm I wonder what the odds are that LM will be able to fix this problem soon. Seems like overkill to install every Visual C++ piece of software. Everything else runs perfect on my PC, don't want to start installing things without knowing which version is the issue. But I am sick of these crashes.
It's just the two .DLLs that you need. I don't know why that guy is saying there's "a lot" to install. Also, it doesn't permanently fix the issue anyway, so it's a moot point.
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Grand_Pubah
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Grand_Pubah »

You're talking about the 2015-2019 C++ right?
Keith (Grand_Pubah}
i7 13700k 3.4ghz MSI MPG Z790 Gaming Carbon Wifi Nvidia RTX 4080 FE 16gb CORSAIR VENGEANCE DDR5 RAM 64GB DDR5 5600MHz Windows 11 Pro (23H2) Prepar3D v5.4.9.28482 / v6.1.11 LG 34" Ultrawide Curved / ASUS 32" Curved
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Martyson
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Martyson »

Grand_Pubah wrote: Mon Aug 03, 2020 9:48 pm I wonder what the odds are that LM will be able to fix this problem soon. Seems like overkill to install every Visual C++ piece of software. Everything else runs perfect on my PC, don't want to start installing things without knowing which version is the issue. But I am sick of these crashes.
@ Grand_Pubah,

Do a screenshot of what you have installed.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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Grand_Pubah
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Grand_Pubah »

I installed Visual-C-Runtimes-All-in-One-Jul-2020, which claims to be updated as of June 2020. The link is below if you need it. It seems if I install it before a flight I at least can make it through a short one, haven't tried a long flight yet. I don't remember having this problem before HF2.

https://www.techspot.com/downloads/6776 ... ckage.html
Keith (Grand_Pubah}
i7 13700k 3.4ghz MSI MPG Z790 Gaming Carbon Wifi Nvidia RTX 4080 FE 16gb CORSAIR VENGEANCE DDR5 RAM 64GB DDR5 5600MHz Windows 11 Pro (23H2) Prepar3D v5.4.9.28482 / v6.1.11 LG 34" Ultrawide Curved / ASUS 32" Curved
Sky_King
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Sky_King »

Some great news -- rumor is that LM seems to have been able to reproduce this error so, hopefully, they should come out with a fix soon.

Finally!
Gigabyte x670 Aorus Elite AX MB; 7800X3D CPU; Deepcool LT520 Cooler; 64 Gb G.Skill Trident Z5 NEO DDR5; Win11 Pro; 1 Samsung 990 2Tb NVMe SSD: 1 Crucial 4Tb MX500 SSD; 1 Samsung 860 1Tb SSD; Gigabyte 1080ti 11Gb VRAM; Toshiba 43" LED TV @ 4k..
airbader
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by airbader »

Sky_King wrote: Wed Aug 05, 2020 2:09 pm Some great news -- rumor is that LM seems to have been able to reproduce this error so, hopefully, they should come out with a fix soon.

Finally!
Well, I hope the rumor is true because this CTD just ruined yet another flight for me.
Matty21
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Matty21 »

Can 100% confirm this is gsx I just had it on pushback it happens every fifth flight I attempt
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JorgenSA
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by JorgenSA »

Great, Matty - have you talked to the developers about this?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Sky_King
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Sky_King »

Virtuali has posted that the issue is on LM's side since there apparently continues to be an issue with the simconnect semi-transparent menu windows that affects both default ATC and GSX. Herre is what he posted on the FSDT support forum:

Starting quote:

"Sorry, but that's not the case. The problem is confirmed to be caused by a bug in the standard semi-transparent Simconnect menu window which is also used by the default ATC, and it has been confirmed multiple times ( there's a very long thread on LM forum about this ) by multiple users it can happen even with NO add-ons installed, no GSX and just with the default ATC.

You are probably mislead assuming "it happens only with GSX", only because you are probably using the GSX menu more often. Because, if you followed the thread on LM forum, it's not something as easy to reproduce as "just" calling a menu. Sometimes you must call it many times, sometimes you must fly the sim for a while, but sometimes it happens randomly.

Many users mistakenly assume "it's GSX", but that's just because GSX uses that menu a lot, so the chances for a crash are higher but, again, it's not GSX, it's the sim itself. GSX is only sending a 100% STANDARD Simconnect command to create a menu, which is exactly the same in FSX, P3D1, 2, 3, 4 and 5, nothing has changed in the V5 SDK and the code to call it is EXACTLY the same and we are not required to do any changes to it, because the API is identical.

And of course, the problem has been reported to LM, which are looking into it."

End of Quote.

In my case, I don't have any issues with GSX but have significant issues with the default ATC which causes a vcruntime error almost every flight at random times. As I posted in my earlier post here, LM has now confirmed that they can reproduce the error and all of us are awaiting a fix.....

Hope this helps.

SK
Gigabyte x670 Aorus Elite AX MB; 7800X3D CPU; Deepcool LT520 Cooler; 64 Gb G.Skill Trident Z5 NEO DDR5; Win11 Pro; 1 Samsung 990 2Tb NVMe SSD: 1 Crucial 4Tb MX500 SSD; 1 Samsung 860 1Tb SSD; Gigabyte 1080ti 11Gb VRAM; Toshiba 43" LED TV @ 4k..
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Martyson
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Re: V5: ATC-windows crash VCRUNTIME140.dll

Post by Martyson »

@ Sky_king ,

"As I posted in my earlier post here, LM has now confirmed that they can reproduce the error and all of us are awaiting a fix....."

Who told you that?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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