ATC window greyed and not active

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
User avatar
Euphonist
Posts: 52
Joined: Thu Feb 05, 2015 8:58 pm
Location: Netherlands
Contact:

Re: ATC window greyed and not active

Post by Euphonist »

And did you try this one, the most easiest?
Euphonist wrote: Sun Mar 11, 2018 9:07 am Yes, it is sunday and the ATC window is greyed out again. Silly, but maybe ever 7 days?
I deleted the default flight from the menu and restarted P3D.
P3D comes up with LM's default.
I just pressed OK, so it became loaded. ATC window OK.
Then I loaded the flight I wanted this morning and the ATC window is still OK.
Looks simple and I have all my add-ons running.

Have a nice sunday
Prepar3d v4, Active Sky, ORBX, ChasePlane
User avatar
janvaane
Posts: 918
Joined: Mon Apr 23, 2012 11:17 am
Contact:

Re: ATC window greyed and not active

Post by janvaane »

No luck...
For what it is worth to solve the issue:
when activating the ATC popup AND hitting the menu bar, the ATC window shows ATC Disabled - Menu Active.
As long as it concerns tuning frequencies...it works... else none.
Image
https://flightsimeindhoven.com/2018/01/ ... -2-issues/
|KLM149 | i7-8700k-16GB | Radeon RX580 8GB| flightsimeindhoven.com |
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: ATC window greyed and not active

Post by Martyson »

janvaane wrote: Sun Mar 18, 2018 1:18 pm No luck...
For what it is worth to solve the issue:
when activating the ATC popup AND hitting the menu bar, the ATC window shows ATC Disabled - Menu Active.
As long as it concerns tuning frequencies...it works... else none.
Image
https://flightsimeindhoven.com/2018/01/ ... -2-issues/
Just to verify:
Which menu bar ? Like the top menu to select Options etc?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
sw34669
Posts: 111
Joined: Sat Nov 30, 2013 3:12 pm

Re: ATC window greyed and not active

Post by sw34669 »

Bambino wrote: Fri Mar 16, 2018 6:43 pm All was working well with ATC window until I installed the latest FlightOne GTN 700 update for P3Dv4.2. Now stuck with a non responsive grey window...
Have a look earlier in this thread about how to temp fix it by re-saving a new default scenario. My findings are this bug crops up when you make mods to p3dv4.2. Have a look for my last few posts on the prev page i think.
Energizer23
Posts: 4
Joined: Sat Mar 17, 2018 4:57 pm

Re: ATC window greyed and not active

Post by Energizer23 »

eke2000 wrote: Sun Feb 18, 2018 11:24 pm Hi
I also have not workable ATC after 4.2 Client and Content install. I've been working on this problem for 2 days and dozens of times reinstalling/uninstalling Client and Content and deleted all the AppData, ProgramData files, and let Prepar3D rebuild them. But when I put my (backup 3.4.1) scenery.cfg, then again ATC not working.i have over 500+ in Scenery Library and mostly shareware scenery addons and I don`t want to lose them.
It happens with default plane and with default flight (I also tried exchange airplane and location but no progress)
I can understand if some Addons not working with 4.2 version but now P3D4.2 doesn`t work by itself. I have tried to find myself,what specific scenery addons causes that ATC freezeng (deleted and added the new ones one by one) but no solution. At some time, ATC is once active again,then after a PC restart ATC again greyed and not active (with same settings)- I also read previous posts in this forum from ATC greyed but I've tried all these suggestions and they will not help.

I can`t understand, one user writes :
deleted just the missionpanel.cfg let it be regenerated by P3D installer
- missionpanel.cfg located in P3/Gauges folder and when it deleted, then you can not see at all ATC window and it will not be rebuilt by P3/Client/Content installer?
What to do now?
[Start Prepar3d with default then go to your saved flights.]
ppo
Posts: 112
Joined: Mon Nov 25, 2013 3:52 pm

Re: ATC window greyed and not active

Post by ppo »

Update #2

As promised.

1. I have now added 21 more scenery entries and ATC is ok.
2. I can load up a default flight or not, change a/c, use flt planner internal or external and yet ATC is ok.
3. All the added sceneries have been moved from Addon.xml to Scenery.cfg.
4. Flew a dozen or more of flights and ATC is ok.

Side note:

- I had trouble with the last scenery added this am. 29Palms LGSK. P3D would CTD everytime I wanted to fly out of LGSK.
- Checked everything, everything seemed ok.
- Checked the add-on.xml and it looked ok (in text form) but it wasn't.
- Loaded up the add-on.xml with XML editor and it showed UTF-8, changed it to UTF-8BOM.
- No CTD in P3D now and ATC is ok.

Will report again in couple of days

Cheers,
Pierre
sw34669
Posts: 111
Joined: Sat Nov 30, 2013 3:12 pm

Re: ATC window greyed and not active

Post by sw34669 »

Energizer23 wrote: Mon Mar 19, 2018 1:24 am
eke2000 wrote: Sun Feb 18, 2018 11:24 pm Hi
I also have not workable ATC after 4.2 Client and Content install. I've been working on this problem for 2 days and dozens of times reinstalling/uninstalling Client and Content and deleted all the AppData, ProgramData files, and let Prepar3D rebuild them. But when I put my (backup 3.4.1) scenery.cfg, then again ATC not working.i have over 500+ in Scenery Library and mostly shareware scenery addons and I don`t want to lose them.
It happens with default plane and with default flight (I also tried exchange airplane and location but no progress)
I can understand if some Addons not working with 4.2 version but now P3D4.2 doesn`t work by itself. I have tried to find myself,what specific scenery addons causes that ATC freezeng (deleted and added the new ones one by one) but no solution. At some time, ATC is once active again,then after a PC restart ATC again greyed and not active (with same settings)- I also read previous posts in this forum from ATC greyed but I've tried all these suggestions and they will not help.

I can`t understand, one user writes :
deleted just the missionpanel.cfg let it be regenerated by P3D installer
- missionpanel.cfg located in P3/Gauges folder and when it deleted, then you can not see at all ATC window and it will not be rebuilt by P3/Client/Content installer?
What to do now?
[Start Prepar3d with default then go to your saved flights.]
i tried this, didnt work and i had to recover the cfg file from a backup
Brad Shiver
Lockheed Martin
Posts: 361
Joined: Fri Mar 17, 2017 3:58 pm

Re: ATC window greyed and not active

Post by Brad Shiver »

Hey everyone,

Thanks for your patience with this issue and thanks to everybody posting their findings to help us track it down. We found the cause and will have a fix in the next update. Currently, the best fix we are aware of is to delete your Prepar3D.cfg and let it regenerate at startup.

-Brad
User avatar
Euphonist
Posts: 52
Joined: Thu Feb 05, 2015 8:58 pm
Location: Netherlands
Contact:

Re: ATC window greyed and not active

Post by Euphonist »

Thanks Brad,
That is exactly what I described before and what I did. After that no trouble any more.

Greetings,
Wil
Prepar3d v4, Active Sky, ORBX, ChasePlane
klokkie
Posts: 2
Joined: Sat Mar 17, 2018 11:24 am

Re: ATC window greyed and not active

Post by klokkie »

Hi,

Deleting the Prepar3D.cfg will not have any impact on add-ons?

Tim
User avatar
Euphonist
Posts: 52
Joined: Thu Feb 05, 2015 8:58 pm
Location: Netherlands
Contact:

Re: ATC window greyed and not active

Post by Euphonist »

klokkie wrote: Hi,

Deleting the Prepar3D.cfg will not have any impact on add-ons?

Tim
Oh, my goodness. I made a mistake. I deleted the default file and NOT made a new one.
Then P3D comes with its own default and all my add-ons are running ok and I have no problems with the ATC.

Wil
Prepar3d v4, Active Sky, ORBX, ChasePlane
sw34669
Posts: 111
Joined: Sat Nov 30, 2013 3:12 pm

Re: ATC window greyed and not active

Post by sw34669 »

Brad Shiver wrote: Tue Mar 20, 2018 1:08 pm Hey everyone,

Thanks for your patience with this issue and thanks to everybody posting their findings to help us track it down. We found the cause and will have a fix in the next update. Currently, the best fix we are aware of is to delete your Prepar3D.cfg and let it regenerate at startup.

-Brad
great news Brad thanks.
For interest, what did you find that was causing it?
User avatar
janvaane
Posts: 918
Joined: Mon Apr 23, 2012 11:17 am
Contact:

Re: ATC window greyed and not active

Post by janvaane »

Sorry Brad, no success; running vanilla P3D42
|KLM149 | i7-8700k-16GB | Radeon RX580 8GB| flightsimeindhoven.com |
sw34669
Posts: 111
Joined: Sat Nov 30, 2013 3:12 pm

Re: ATC window greyed and not active

Post by sw34669 »

janvaane wrote: Tue Mar 20, 2018 8:03 pm Sorry Brad, no success; running vanilla P3D42
ive also had the issue problem of deleting my p3d config file having no impact when this problem strikes.

the only thing I found works is the re-saving and loading of the default scenario.
pkofman
Posts: 146
Joined: Wed May 30, 2012 7:58 pm

Re: ATC window greyed and not active

Post by pkofman »

Hi all
Just to add to the very long thread
I continue to have had the same issue in 4.2 ( started after 4.2 install )
No atc. tried every trick . default scenario. Im working too hard at it
Gave up and will wait for a fix
Thanks to LM for recognizing this as is issue.
Hopefully a hotfix soon

Here is one tiny thing that can maybe help sort out the grey box mystery
I have a grey box but for some reason if i manually tune a atc freq i randonly will here atc in the background
Maybe just some graphic issue becuase i actually was hearing "centre" in the background

Just some additional fodder, Dont know if it helps.
Thank you
Pete
Locked