CTD after update

For all topics that don't fit into another category. Note that we cannot promise that any of these posts will be responded to by our development team.
Post Reply
Gerry_B1950
Posts: 3
Joined: Wed Apr 11, 2018 6:02 pm

CTD after update

Post by Gerry_B1950 »

I just updated 4.2 to 4.3 and i am having issues with the sim pausing and then CTD. at first I only did the client update as the other two where optional, I updated my addons deleted the cfg file and shaders folder. The sim still paused and then CTD, so I did the content update and it seemed to work, but after an hour and twenty minuets it all of a sudden CTD. what can I do to solve this problem, do I have to do a complete reinstall?
User avatar
Brady Butler
Lockheed Martin
Posts: 965
Joined: Tue May 09, 2017 5:31 pm

Re: CTD after update

Post by Brady Butler »

Hello,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer
Post Reply