Hello,
If you PM me files reproducing the issue we can take a look.
Regards,
Rob McCarthy
Search found 2071 matches
- Mon Apr 08, 2024 2:44 pm
- Forum: Simulation Object Development Questions
- Topic: Strange Render To Texture issue since V6
- Replies: 4
- Views: 4219
- Mon Apr 08, 2024 12:38 pm
- Forum: Prepar3D Installation and Installer Questions
- Topic: Update to 6.1.10 does not work
- Replies: 13
- Views: 2885
Re: Update to 6.1.10 does not work
Hello,
Yes, the 6.1.11 patch includes all changes from 6.1.10.
Regards,
Rob McCarthy
Yes, the 6.1.11 patch includes all changes from 6.1.10.
Regards,
Rob McCarthy
- Mon Mar 11, 2024 1:23 pm
- Forum: Prepar3D Website and Download Questions
- Topic: v4 Learning Center menu is missing
- Replies: 2
- Views: 1025
Re: v4 Learning Center menu is missing
Hello,
This should be fixed now. Thanks for pointing out the issue to us.
Regards,
Rob McCarthy
This should be fixed now. Thanks for pointing out the issue to us.
Regards,
Rob McCarthy
- Wed Mar 06, 2024 5:30 pm
- Forum: Prepar3D Installation and Installer Questions
- Topic: Update to 6.1.10 does not work
- Replies: 13
- Views: 2885
Re: Update to 6.1.10 does not work
Hello,
Were any installation files removed from the C drive prior to install? This error may be caused by the currently installed version's package files being removed. You may want to completely remove version 6 from your machine and install again.
Regards,
Rob McCarthy
Were any installation files removed from the C drive prior to install? This error may be caused by the currently installed version's package files being removed. You may want to completely remove version 6 from your machine and install again.
Regards,
Rob McCarthy
- Tue Feb 20, 2024 3:07 pm
- Forum: Prepar3D Installation and Installer Questions
- Topic: Cannot Update to V6.1.11
- Replies: 22
- Views: 3959
Re: Cannot Update to V6.1.11
Hello,
After updating how are you verifying what version is currently installed? Do you see 6.1.11 in the About screen? Newly released patches won't require previous ones to be installed beforehand. You should be able to update either 6.1.9 or 6.1.10 to 6.1.11.
Regards,
Rob McCarthy
After updating how are you verifying what version is currently installed? Do you see 6.1.11 in the About screen? Newly released patches won't require previous ones to be installed beforehand. You should be able to update either 6.1.9 or 6.1.10 to 6.1.11.
Regards,
Rob McCarthy
- Thu Feb 15, 2024 6:37 pm
- Forum: Other Support Questions
- Topic: Cockpit Screens and Text blurry
- Replies: 26
- Views: 4192
Re: Cockpit Screens and Text blurry
Hello, Have you updated to the latest graphics drivers? Also try closing P3D and navigate to the following directory: "%localappdata%\Lockheed Martin\Prepar3D v6" and delete the Shaders folder. If that does not resolve the issue try closing Prepar3D and run the Delete Generated Files short...
- Wed Feb 14, 2024 5:29 pm
- Forum: Rules & News
- Topic: Prepar3D V6.1 Patch 3 Now Available
- Replies: 0
- Views: 6774
Prepar3D V6.1 Patch 3 Now Available
Prepar3D v6.1 Patch 3 (6.1.11) is now available. Refer here for more information:
https://www.prepar3d.com/announcement/2024/02/132463/
Regards,
Rob McCarthy
https://www.prepar3d.com/announcement/2024/02/132463/
Regards,
Rob McCarthy
- Fri Feb 09, 2024 3:06 am
- Forum: Prepar3D Client Application Questions
- Topic: After 6.1.10 Patch FX Tools crash with every effect
- Replies: 15
- Views: 2070
Re: After 6.1.10 Patch FX Tools crash with every effect
We identified the cause of the issue and will have a fix in our next update.
Regards,
Rob McCarthy
Regards,
Rob McCarthy
- Tue Feb 06, 2024 9:41 pm
- Forum: Prepar3D Client Application Questions
- Topic: After 6.1.10 Patch FX Tools crash with every effect
- Replies: 15
- Views: 2070
Re: After 6.1.10 Patch FX Tools crash with every effect
Hi Rainer,
Thanks for the report. We'll investigate this and get back to you.
Regards,
Rob McCarthy
Thanks for the report. We'll investigate this and get back to you.
Regards,
Rob McCarthy
- Tue Feb 06, 2024 6:06 pm
- Forum: Other Support Questions
- Topic: Too many CTD instances
- Replies: 98
- Views: 98087
Re: Too many CTD instances
The update containing this fix is now live. Thanks again for your help identifying the issue.
Regards,
Rob McCarthy
Regards,
Rob McCarthy
- Tue Feb 06, 2024 6:05 pm
- Forum: Rules & News
- Topic: Prepar3D V6.1 Patch 2 Now Available
- Replies: 0
- Views: 3484
Prepar3D V6.1 Patch 2 Now Available
Prepar3D v6.1 Patch 2 (6.1.10) is now available. Refer here for more information:
https://www.prepar3d.com/announcement/2024/02/132429/
Regards,
Rob McCarthy
https://www.prepar3d.com/announcement/2024/02/132429/
Regards,
Rob McCarthy
- Mon Feb 05, 2024 3:33 pm
- Forum: Miscellaneous
- Topic: Remapping Alt - Menu key?
- Replies: 2
- Views: 937
Re: Remapping Alt - Menu key?
Hello,
Currently this cannot be remapped since it's handled slightly differently than standard keyboard commands.
Regards,
Rob McCarthy
Currently this cannot be remapped since it's handled slightly differently than standard keyboard commands.
Regards,
Rob McCarthy
- Thu Feb 01, 2024 3:51 pm
- Forum: Prepar3D Website and Download Questions
- Topic: Anormal p3d v6 size after last update ?
- Replies: 14
- Views: 5315
Re: Anormal p3d v6 size after last update ?
Hello,
Do you have any add-ons installed or is this a clean install? How large is your installation directory currently?
Regards,
Rob McCarthy
Do you have any add-ons installed or is this a clean install? How large is your installation directory currently?
Regards,
Rob McCarthy
- Thu Feb 01, 2024 12:54 pm
- Forum: Prepar3D Website and Download Questions
- Topic: Anormal p3d v6 size after last update ?
- Replies: 14
- Views: 5315
Re: Anormal p3d v6 size after last update ?
Hello, Updating to the latest version shouldn't impact your install folder's size by a large amount. The install directory should be about 85 GB which matches the amounts of the personal, content, and scenery components in the apps list. The larger Personal component includes the three other compone...
- Tue Jan 30, 2024 5:36 pm
- Forum: Other Support Questions
- Topic: Too many CTD instances
- Replies: 98
- Views: 98087
Re: Too many CTD instances
Hi everyone,
We believe to have found the cause of the issue. We will do additional internal testing and plan to have this fix in our next update. Thanks again for the additional information to help us track this down and for your patience while we get this resolved.
Regards,
Rob McCarthy
We believe to have found the cause of the issue. We will do additional internal testing and plan to have this fix in our next update. Thanks again for the additional information to help us track this down and for your patience while we get this resolved.
Regards,
Rob McCarthy