P3D crashing after loading

Any issues, problems or troubleshooting topics related to the additional features present in the Prepar3D Professional Plus client application.
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zhounsah
Posts: 2
Joined: Sun Aug 27, 2023 5:15 pm

P3D crashing after loading

Post by zhounsah »

Hello,
I just upgrade from v4.5 to v5.4 but I have a big problem. P3D is crashing at the end of loading even with default scenario. I deleted all generated files, Prepar3D.cfg. I update my drivers, update my Windows, reboot several time, reinstall Windows with P3D but nothing works.

Thanks for your help!

My specs:

CPU: i7-7700HQ (4 cores, 2.8GHz up to 3.8GHz)
Memory: 16GB 2400MHz
Storage: 128GB SSD + 1TO HDD (where P3D is installed) + 1TO SSD USB
GPU: NVIDIA GTX 1050 Mobile (2GB GDDR5)
System: Windows 11 Pro
Addons: PMDG 737+747+777, QW787, Aerosoft A320 Family + A330, ORBX Scenery.
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JorgenSA
Posts: 6015
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3D crashing after loading

Post by JorgenSA »

Zhounsah,

I am sorry to say that your problem is your graphics adapter. For v. 5.4, at least 4 GB of VRAM is required. And, since the computer seems to be a laptop, you cannot exchange that.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
zhounsah
Posts: 2
Joined: Sun Aug 27, 2023 5:15 pm

Re: P3D crashing after loading

Post by zhounsah »

Thanks for your fast reply! Anyway I'm going to change PC, I'm fed up with this one, already on v4.5 I had the DXGI_ERROR_DEVICE_REMOVED error for no apparent reason.
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