Download Slow

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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laird
Posts: 3
Joined: Mon Nov 05, 2018 8:21 pm

Download Slow

Post by laird »

So far my download has been running continuously for 38 hours and as I write has reached 9 GB of 12.6.
Nothing I have ever downloaded has taken this kind of time.
Before starting, I scanned the forums and the massively slow download problem is clearly an issue.
I turned off my antivirus before starting as recommended.
FYI
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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Download Slow

Post by Poppet »

Hello laird

Welcome to the Prepar3D Forum

We are not seeing this Issue on the servers, How are you getting on now ?
laird
Posts: 3
Joined: Mon Nov 05, 2018 8:21 pm

Re: Download Slow

Post by laird »

I wish it was good news.
Yesterday, when the download reached about 10 GB, the connection for unexplained reasons, failed and the download stopped.
I couldn't find a way to get it to continue where it had left off and complete the download. The only way forward was to start a new download. and it is now at 4.9 GB, promising me it will finish in 2 days.
Maybe there was something else I could have done to get it to pick up where it left off?
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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Download Slow

Post by Poppet »

Hello laird

Are you using a Download Manager ? They are free to use and will help to download successfully
laird
Posts: 3
Joined: Mon Nov 05, 2018 8:21 pm

Re: Download Slow

Post by laird »

Thank you.
Will all of these be able to manage the P3D download, or is there one that can be recommended?
Meanwhile the new download has been progressing for 24 hours and about 50% has completed, so for the moment I'm going to leave it and let it continue.
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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Download Slow

Post by Poppet »

Hello laird

How are you getting on now ?

I use Free Download Manager, These managers will allow you to resume a download if your connection becomes Interrupted.

1) Click Here to Download this tool

2) Run the Installer and follow the prompted steps to Install.

3) Then launch the Download manager Desktop Icon

4) You can Click and drag downloads over

Please see this short video https://youtu.be/SjesPksWHQQ

Let us know how you get on
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