P3D crash when trying to set up controller

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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extra300driver
Posts: 1
Joined: Sat Feb 23, 2019 3:08 pm

P3D crash when trying to set up controller

Post by extra300driver »

Hi folks I am wondering if someone can give me some guidance please

I am a long term XP10 and 11 user, using a Mac Pro

Last weekend, I took a brand new PC out of the box and installed P3D. This worked and I set up keyboard and control preferences using the F22

When I started adding PMDG 777 the problems began....black screen on start up, I solved solved using the forums

When I added the 748 extension to the 744, it threw out the control settings. Under options/controls, I now get a black screen for a few seconds, followed by P3D closing

I've done a full uninstall and delete of all PMDG and P3D software. Re-downloaded P3D and and re-installed twice to no effect, including trying to start with no controller connected. I've followed as many of the uninstall guidance notes that I can including hidden files

Anyone have any experience or guidance on this? As I say, I am not a PC man and am at a loss

Many thanks

Adrian
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maxam
Posts: 91
Joined: Fri Jan 06, 2012 5:17 pm

Re: P3D crash when trying to set up controller

Post by maxam »

Hello Adrian,

Your best bet would be to head over to AVSIM, download and read the CTD Guide that is available here:

https://www.avsim.com/files/file/93-avsim-ctd-guide/

It could be any number of things, the guide will help you narrow it down.

Best regards,
Robert
\Robert Halmich/
Intel Core i9 9900KF - NVIDIA GeForce RTX 2080TI - Gigabyte Z390 Aorus MB - Corsair 32GB DDR4 RAM
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