Full re-install without re-activating?

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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nyc2pdx
Posts: 10
Joined: Sun Oct 15, 2017 7:52 pm

Full re-install without re-activating?

Post by nyc2pdx »

Is it possible to do a full re-install without reactivating?
Brad Shiver
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Posts: 361
Joined: Fri Mar 17, 2017 3:58 pm

Re: Full re-install without re-activating?

Post by Brad Shiver »

Hello,

You cannot fully reinstall without reactivating, but if you uninstall Prepar3D while connected to the internet, your license activation will deactivate and allow you to activate again on your new installation. If you run into any issues activating please feel free to email licensing@prepar3d.com.

However, if you reinstall only the Client, you will be prompted and asked if you want to deactivate, which you can select No.

-Brad
nyc2pdx
Posts: 10
Joined: Sun Oct 15, 2017 7:52 pm

Re: Full re-install without re-activating?

Post by nyc2pdx »

yeah I did that, and it is making me reactivate. I sent in a request on Wednesday for additional activations, got the auto reply, and now, 3 days later, no sign of any new activations :(
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