Hey,
So I got the game earlier today and installed to Z: drive just fine, however, after uninstalling and wanting it to be more organized into a folder I'm now getting this error. Currently running on a i7 3770K, GTX 1060, Win10 64bit. I've been using admin priveleges also.
[RESOLVED] 0x80070660
-
Kayla Dillon
- Posts: 1316
- Joined: Mon Aug 01, 2016 5:59 pm
Re: 0x80070660
Hello,
What is the error message that displays with this number?
Is there enough room on the drive you are attempting to install it on?
Have you tried disabling Windows Defender?
Regards,
Kayla
What is the error message that displays with this number?
Is there enough room on the drive you are attempting to install it on?
Have you tried disabling Windows Defender?
Regards,
Kayla
Prepar3D® Software Engineer
Re: 0x80070660
Hi,
It has to do with temp folder permissions. There's plenty of room on my Z and C drive for the install here's the last few lines of the log file:
[2D00:08C0][2017-08-14T17:09:04]e000: Error 0x80070002: Failed to find payload: MSXML6_x86 in working path: C:\Users\Emil\AppData\Local\Temp\{83BBFD3E-577B-4601-88A2-A4C72732B5EF}\MSXML6_x86 and unverified path: C:\ProgramData\Package Cache\.unverified\MSXML6_x86
[2D00:08C0][2017-08-14T17:09:04]e000: Error 0x80070002: Failed to cache payload: MSXML6_x86
[2A00:2B28][2017-08-14T17:09:04]e314: Failed to cache payload: MSXML6_x86 from working path: C:\Users\Emil\AppData\Local\Temp\{83BBFD3E-577B-4601-88A2-A4C72732B5EF}\MSXML6_x86, error: 0x80070002.
[2A00:2B28][2017-08-14T17:09:04]e349: Application requested retry of payload: MSXML6_x86, encountered error: 0x80070002. Retrying...
[2D00:08C0][2017-08-14T17:09:04]i305: Verified acquired payload: MSXML6_x86 at path: C:\ProgramData\Package Cache\.unverified\MSXML6_x86, moving to: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi.
[2D00:08C0][2017-08-14T17:09:05]i304: Verified existing payload: Prepar3D at path: C:\ProgramData\Package Cache\{F4C0F17C-2CAD-4CC2-B8EA-63D59CF17070}v4.0.28.21686\Install_Client.msi.
[2D00:08C0][2017-08-14T17:09:05]i304: Verified existing payload: Content at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\Install_Content.msi.
[2D00:08C0][2017-08-14T17:09:12]i304: Verified existing payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\cont1.cab.
[2D00:08C0][2017-08-14T17:09:14]i304: Verified existing payload: cab4AF59E30EAE80AE3D5586DD08C3B0D75 at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\cont2.cab.
[2D00:08C0][2017-08-14T17:09:14]i304: Verified existing payload: Scenery at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\Install_Scenery.msi.
[2D00:08C0][2017-08-14T17:09:19]i304: Verified existing payload: cabAFF83E4DAAFA92197E6C07E510615BCF at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene1.cab.
[2D00:08C0][2017-08-14T17:09:25]i304: Verified existing payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene2.cab.
[2D00:08C0][2017-08-14T17:09:30]i304: Verified existing payload: cabEFC9C8E85769785E5DA5951B160B1F0D at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene3.cab.
[2D00:08C0][2017-08-14T17:09:36]i304: Verified existing payload: cab567CB652576941B9278753E9E4905DD4 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene4.cab.
[2D00:08C0][2017-08-14T17:09:42]i304: Verified existing payload: cab98204C27229205D7A3B0696F1DD09E03 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene5.cab.
[2D00:08C0][2017-08-14T17:09:46]i304: Verified existing payload: cab31CF04FC93F168328426248DA03185EE at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene6.cab.
[2D00:08C0][2017-08-14T17:09:48]i304: Verified existing payload: cabEDA3FD833887B54C0BC9DB30B2C0E133 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene7.cab.
[2D00:3B28][2017-08-14T17:09:48]i301: Applying execute package: VCREDIST140_x64, action: Install, path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe, arguments: '"C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe" /q'
[2A00:0E10][2017-08-14T17:09:49]i319: Applied execute package: VCREDIST140_x64, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:09:49]i301: Applying execute package: VCREDIST140_x86, action: Install, path: C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vc_redist.x86.exe, arguments: '"C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vc_redist.x86.exe" /q'
[2A00:0E10][2017-08-14T17:09:49]i319: Applied execute package: VCREDIST140_x86, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:09:49]i301: Applying execute package: DirectX, action: Install, path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe, arguments: '"C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe" /silent'
[2A00:0E10][2017-08-14T17:10:13]i319: Applied execute package: DirectX, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:10:13]i323: Registering package dependency provider: {A43BF6A5-D5F0-4AAA-BF41-65995063EC44}, version: 6.10.1129.0, package: MSXML6_x86
[2D00:3B28][2017-08-14T17:10:13]i301: Applying execute package: MSXML6_x86, action: Install, path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi, arguments: ' ALLUSERS="1" MSIFASTINSTALL="7"'
[2D00:3B28][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to install MSI package.
[2D00:3B28][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to execute MSI package.
[2A00:0E10][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to configure per-machine MSI package.
[2A00:0E10][2017-08-14T17:10:13]i319: Applied execute package: MSXML6_x86, result: 0x80070660, restart: None
[2A00:0E10][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to execute MSI package.
[2D00:3B28][2017-08-14T17:10:13]i318: Skipped rollback of package: MSXML6_x86, action: Uninstall, already: Absent
[2A00:0E10][2017-08-14T17:10:13]i319: Applied rollback package: MSXML6_x86, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:10:13]i329: Removed package dependency provider: {A43BF6A5-D5F0-4AAA-BF41-65995063EC44}, package: MSXML6_x86
[2D00:3B28][2017-08-14T17:10:13]i351: Removing cached package: MSXML6_x86, from path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\
[2D00:3B28][2017-08-14T17:10:13]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24334c8e-bce6-476c-bf15-aaaa4d69c877}, resume: None, restart: None, disable resume: No
[2D00:3B28][2017-08-14T17:10:13]i330: Removed bundle dependency provider: {24334c8e-bce6-476c-bf15-aaaa4d69c877}
[2D00:3B28][2017-08-14T17:10:13]i352: Removing cached bundle: {24334c8e-bce6-476c-bf15-aaaa4d69c877}, from path: C:\ProgramData\Package Cache\{24334c8e-bce6-476c-bf15-aaaa4d69c877}\
[2D00:3B28][2017-08-14T17:10:13]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24334c8e-bce6-476c-bf15-aaaa4d69c877}, resume: None, restart initiated: No, disable resume: No
[2A00:0E10][2017-08-14T17:10:14]i399: Apply complete, result: 0x80070660, restart: None, ba requested restart: No
It has to do with temp folder permissions. There's plenty of room on my Z and C drive for the install here's the last few lines of the log file:
[2D00:08C0][2017-08-14T17:09:04]e000: Error 0x80070002: Failed to find payload: MSXML6_x86 in working path: C:\Users\Emil\AppData\Local\Temp\{83BBFD3E-577B-4601-88A2-A4C72732B5EF}\MSXML6_x86 and unverified path: C:\ProgramData\Package Cache\.unverified\MSXML6_x86
[2D00:08C0][2017-08-14T17:09:04]e000: Error 0x80070002: Failed to cache payload: MSXML6_x86
[2A00:2B28][2017-08-14T17:09:04]e314: Failed to cache payload: MSXML6_x86 from working path: C:\Users\Emil\AppData\Local\Temp\{83BBFD3E-577B-4601-88A2-A4C72732B5EF}\MSXML6_x86, error: 0x80070002.
[2A00:2B28][2017-08-14T17:09:04]e349: Application requested retry of payload: MSXML6_x86, encountered error: 0x80070002. Retrying...
[2D00:08C0][2017-08-14T17:09:04]i305: Verified acquired payload: MSXML6_x86 at path: C:\ProgramData\Package Cache\.unverified\MSXML6_x86, moving to: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi.
[2D00:08C0][2017-08-14T17:09:05]i304: Verified existing payload: Prepar3D at path: C:\ProgramData\Package Cache\{F4C0F17C-2CAD-4CC2-B8EA-63D59CF17070}v4.0.28.21686\Install_Client.msi.
[2D00:08C0][2017-08-14T17:09:05]i304: Verified existing payload: Content at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\Install_Content.msi.
[2D00:08C0][2017-08-14T17:09:12]i304: Verified existing payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\cont1.cab.
[2D00:08C0][2017-08-14T17:09:14]i304: Verified existing payload: cab4AF59E30EAE80AE3D5586DD08C3B0D75 at path: C:\ProgramData\Package Cache\{87040041-993B-42AF-BEA0-6086FEB45184}v4.0.28.21686\cont2.cab.
[2D00:08C0][2017-08-14T17:09:14]i304: Verified existing payload: Scenery at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\Install_Scenery.msi.
[2D00:08C0][2017-08-14T17:09:19]i304: Verified existing payload: cabAFF83E4DAAFA92197E6C07E510615BCF at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene1.cab.
[2D00:08C0][2017-08-14T17:09:25]i304: Verified existing payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene2.cab.
[2D00:08C0][2017-08-14T17:09:30]i304: Verified existing payload: cabEFC9C8E85769785E5DA5951B160B1F0D at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene3.cab.
[2D00:08C0][2017-08-14T17:09:36]i304: Verified existing payload: cab567CB652576941B9278753E9E4905DD4 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene4.cab.
[2D00:08C0][2017-08-14T17:09:42]i304: Verified existing payload: cab98204C27229205D7A3B0696F1DD09E03 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene5.cab.
[2D00:08C0][2017-08-14T17:09:46]i304: Verified existing payload: cab31CF04FC93F168328426248DA03185EE at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene6.cab.
[2D00:08C0][2017-08-14T17:09:48]i304: Verified existing payload: cabEDA3FD833887B54C0BC9DB30B2C0E133 at path: C:\ProgramData\Package Cache\{C953A291-C0D5-414E-8211-778D5E53D73A}v4.0.28.21686\scene7.cab.
[2D00:3B28][2017-08-14T17:09:48]i301: Applying execute package: VCREDIST140_x64, action: Install, path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe, arguments: '"C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe" /q'
[2A00:0E10][2017-08-14T17:09:49]i319: Applied execute package: VCREDIST140_x64, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:09:49]i301: Applying execute package: VCREDIST140_x86, action: Install, path: C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vc_redist.x86.exe, arguments: '"C:\ProgramData\Package Cache\BFB74E498C44D3A103CA3AA2831763FB417134D1\vc_redist.x86.exe" /q'
[2A00:0E10][2017-08-14T17:09:49]i319: Applied execute package: VCREDIST140_x86, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:09:49]i301: Applying execute package: DirectX, action: Install, path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe, arguments: '"C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe" /silent'
[2A00:0E10][2017-08-14T17:10:13]i319: Applied execute package: DirectX, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:10:13]i323: Registering package dependency provider: {A43BF6A5-D5F0-4AAA-BF41-65995063EC44}, version: 6.10.1129.0, package: MSXML6_x86
[2D00:3B28][2017-08-14T17:10:13]i301: Applying execute package: MSXML6_x86, action: Install, path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi, arguments: ' ALLUSERS="1" MSIFASTINSTALL="7"'
[2D00:3B28][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to install MSI package.
[2D00:3B28][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to execute MSI package.
[2A00:0E10][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to configure per-machine MSI package.
[2A00:0E10][2017-08-14T17:10:13]i319: Applied execute package: MSXML6_x86, result: 0x80070660, restart: None
[2A00:0E10][2017-08-14T17:10:13]e000: Error 0x80070660: Failed to execute MSI package.
[2D00:3B28][2017-08-14T17:10:13]i318: Skipped rollback of package: MSXML6_x86, action: Uninstall, already: Absent
[2A00:0E10][2017-08-14T17:10:13]i319: Applied rollback package: MSXML6_x86, result: 0x0, restart: None
[2D00:3B28][2017-08-14T17:10:13]i329: Removed package dependency provider: {A43BF6A5-D5F0-4AAA-BF41-65995063EC44}, package: MSXML6_x86
[2D00:3B28][2017-08-14T17:10:13]i351: Removing cached package: MSXML6_x86, from path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\
[2D00:3B28][2017-08-14T17:10:13]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24334c8e-bce6-476c-bf15-aaaa4d69c877}, resume: None, restart: None, disable resume: No
[2D00:3B28][2017-08-14T17:10:13]i330: Removed bundle dependency provider: {24334c8e-bce6-476c-bf15-aaaa4d69c877}
[2D00:3B28][2017-08-14T17:10:13]i352: Removing cached bundle: {24334c8e-bce6-476c-bf15-aaaa4d69c877}, from path: C:\ProgramData\Package Cache\{24334c8e-bce6-476c-bf15-aaaa4d69c877}\
[2D00:3B28][2017-08-14T17:10:13]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24334c8e-bce6-476c-bf15-aaaa4d69c877}, resume: None, restart initiated: No, disable resume: No
[2A00:0E10][2017-08-14T17:10:14]i399: Apply complete, result: 0x80070660, restart: None, ba requested restart: No
-
Kayla Dillon
- Posts: 1316
- Joined: Mon Aug 01, 2016 5:59 pm
Re: 0x80070660
Hello,
Can you verify that the md5 checksums on your download match those listed on our website?
Are you running the Setup_Prepar3D.exe by right clicking the file and selecting Run as Administrator?
Did you use the Windows Control Panel to uninstall Prepar3D?
Regards,
Kayla
Can you verify that the md5 checksums on your download match those listed on our website?
Are you running the Setup_Prepar3D.exe by right clicking the file and selecting Run as Administrator?
Did you use the Windows Control Panel to uninstall Prepar3D?
Regards,
Kayla
Prepar3D® Software Engineer
Re: 0x80070660
Hi,
Here's what I get for an error. The download file is good. The C Drive has 19GB avail. and my Z drive has 1TB avail.
http://prntscr.com/g8sqv2
I've been using run as admin everytime and I did uninstall and deactivate Prepar after the first successful install
Here's what I get for an error. The download file is good. The C Drive has 19GB avail. and my Z drive has 1TB avail.
http://prntscr.com/g8sqv2
I've been using run as admin everytime and I did uninstall and deactivate Prepar after the first successful install
Re: 0x80070660
Hi again,
Just a follow-up so far. I went ahead and because of the temp folder and other stuff that I may have messed up and its just time I went ahead and re formatted my PC. Downloading the 12gb file again now to see if this will solve my problems.
Just a follow-up so far. I went ahead and because of the temp folder and other stuff that I may have messed up and its just time I went ahead and re formatted my PC. Downloading the 12gb file again now to see if this will solve my problems.
Re: 0x80070660
Just finished installing. It works great! So basically I don't know what I did wrong, but it's working at this time flawlessly! Thanks for your help and ideas!!!!
