[RESOLVED] 0Xfffffff7 error on DirectX part install

[sikorsky77]

hello
i have an installation error 0xfffffff7 during the DirectX install on a new full install
i have before
- deleted the specified folder listed in the install doc
- checked the framework package (executing last download tell me that i have an equivalent or more recent version)
- stopped MSI burner program
- ran the p3d install Setup_Prepar3D.exe (of the last package 3.4.22.19868) in admin mode

here the end of log where error is reported
[5E38:5F84][2017-03-12T23:39:08]i304: Verified existing payload: payF2C95DD2B4682207AEBDDCFCB03CB8A0 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\Apr2006_MDX1_x86.cab.
[5E38:5F84][2017-03-12T23:39:08]i304: Verified existing payload: payF3A52103C09D2720C11EAFBADE685CC7 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\AUG2007_XACT_x86.cab.
[5E38:5F84][2017-03-12T23:39:08]i304: Verified existing payload: payFAC315A6F814CF208FCC8DC6507D00B4 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\Apr2006_xinput_x86.cab.
[5E38:5F84][2017-03-12T23:39:08]i304: Verified existing payload: MSXML6_x86 at path: C:\ProgramData\Package Cache\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}v6.10.1129.0\msxml6_x86.msi.
[5E38:5F84][2017-03-12T23:39:09]i304: Verified existing payload: Prepar3D at path: C:\ProgramData\Package Cache\{213CD124-D688-436D-9BD8-FFB56DC830BE}v3.4.22.19868\Install_Client.msi.
[5E38:5F84][2017-03-12T23:39:09]i304: Verified existing payload: Content at path: C:\ProgramData\Package Cache\{CE8E65FC-9BE3-438A-8449-BCD5E8ACC6BE}v3.4.22.19868\Install_Content.msi.
[5E38:5F84][2017-03-12T23:39:18]i304: Verified existing payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\{CE8E65FC-9BE3-438A-8449-BCD5E8ACC6BE}v3.4.22.19868\cont1.cab.
[5E38:5F84][2017-03-12T23:39:18]i304: Verified existing payload: Scenery at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\Install_Scenery.msi.
[5E38:5F84][2017-03-12T23:39:26]i304: Verified existing payload: cabAFF83E4DAAFA92197E6C07E510615BCF at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\scene1.cab.
[5E38:5F84][2017-03-12T23:39:35]i304: Verified existing payload: cab3372074F94F905CED9D0BF19EC9542BD at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\scene2.cab.
[5E38:5F84][2017-03-12T23:39:42]i304: Verified existing payload: cabEFC9C8E85769785E5DA5951B160B1F0D at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\scene3.cab.
[5E38:5F84][2017-03-12T23:39:51]i304: Verified existing payload: cab567CB652576941B9278753E9E4905DD4 at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\scene4.cab.
[5E38:5F84][2017-03-12T23:39:58]i304: Verified existing payload: cab98204C27229205D7A3B0696F1DD09E03 at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\scene5.cab.
[5E38:5F84][2017-03-12T23:40:01]i304: Verified existing payload: cab31CF04FC93F168328426248DA03185EE at path: C:\ProgramData\Package Cache\{3F2CF900-1437-4F93-9ABF-07B8B80E37DA}v3.4.22.19868\scene6.cab.
[5E38:549C][2017-03-12T23:40:01]i301: Applying execute package: VCREDIST120, action: Install, path: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe" /q'
[0818:3F30][2017-03-12T23:40:01]i319: Applied execute package: VCREDIST120, result: 0x0, restart: None
[5E38:549C][2017-03-12T23:40:01]i301: Applying execute package: DirectX, action: Install, path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe, arguments: '"C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\DXSETUP.exe" /silent'
[5E38:549C][2017-03-12T23:40:21]e000: Error 0xfffffff7: Process returned error: 0xfffffff7
[5E38:549C][2017-03-12T23:40:21]e000: Error 0xfffffff7: Failed to execute EXE package.
[0818:3F30][2017-03-12T23:40:21]e000: Error 0xfffffff7: Failed to configure per-machine EXE package.
[0818:3F30][2017-03-12T23:40:21]i319: Applied execute package: DirectX, result: 0xfffffff7, restart: None
[0818:3F30][2017-03-12T23:40:21]e000: Error 0xfffffff7: Failed to execute EXE package.
[5E38:549C][2017-03-12T23:40:21]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7a078c14-0169-4c38-9659-6caf49dcc20d}, resume: None, restart: None, disable resume: No
[5E38:549C][2017-03-12T23:40:21]i330: Removed bundle dependency provider: {7a078c14-0169-4c38-9659-6caf49dcc20d}
[5E38:549C][2017-03-12T23:40:21]i352: Removing cached bundle: {7a078c14-0169-4c38-9659-6caf49dcc20d}, from path: C:\ProgramData\Package Cache\{7a078c14-0169-4c38-9659-6caf49dcc20d}\
[5E38:549C][2017-03-12T23:40:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7a078c14-0169-4c38-9659-6caf49dcc20d}, resume: None, restart initiated: No, disable resume: No
[0818:3F30][2017-03-12T23:40:22]i399: Apply complete, result: 0xfffffff7, restart: None, ba requested restart: No

if somebody has an idea to solve this
thanks in advance for all support from community

Best regards
Thierry

[Poppet]

- deleted the specified folder listed in the install doc

Hello Thierry,

Just to confirm........

* You did Uninstall Prepar3D v3 First before you tried to run the new Installer Yes ? (Important)

Did you Disable your Anti Virus Software Before you ran the Setup_Prepar3D.exe Installer ?

========

Maybe Install the Component Installers Individually, This is the same as a full Install

Insure you Disable your Anti Virus Software

In this Order (Important)

I) Right Click on Install_Client.msi Click Install

II) Right Click on Install_Content.msi Click Install

III) Right Click on Install_Scenery.msi Click Install

Restart your computer

[hrhett]

Elaine,

I'm experiencing the exact same problem. Followed instructions.

-uninstalled 3.x
-restarted computer
-ran latest 3.4 installer and got Unspecified error...

I have log files at:

https://drive.google.com/file/d/0B_MR6r ... sp=sharing
https://drive.google.com/file/d/0B_MR6r ... sp=sharing

Howard

[Poppet]

Hello Howard,

Read this as it may help your situation, http://www.prepar3d.com/forum/viewtopic ... 26#p154140

But in addition to this Please Insure the following before you run the Prepar3D Installer again........

* Your Windows Operating System is up to Date.

* You Disable your Anti Virus Software, And you Disable UAC User Account Control, Click down to Never Notify

* You disable any Background Process like, Team_Viewer, Evga Precision, MSI After burner and so on in your Task Manager

Then Install the Component Installers Individually, The is the same as a full Install

Please see this Video below, Its a quick video of me Installing Prear3D v3, No sound watch in full screen. I Extract the Zipped folder and then Install the Component Installers Individually, I then take a look at my Control Panel and also my Install folder to see the end result.
Ignore the end bit of the video, this was for another User

https://www.youtube.com/watch?v=LUC6_sY ... e=youtu.be

[hrhett]

Elaine,

Thank you for your help. In the end it looked like I didn't have Microsoft's .NET Framework installed (for some strange reason). My 3.2 version went corrupt and I couldn't recover so I felt there was no better time to switch to 3.4. The painful part to come is installing scenery, weather, utilities, aircraft, re-calibrations, etc. I'm guessing that there isn't a way to 'migrate' from one dot version to a another, correct?

Best regards,
Howard

[Poppet]

Hello Howard,

Yes, You can Update Prepar3D v3 from one Version to another using the Component Update Installers

Remember, Client is the Primary Update that will Update Prepar3D v3 to a more recent version, Content and Scenery are an Optional update

See here: http://www.prepar3d.com/forum/viewtopic ... 2&t=120861

[hrhett]

Thanks again Elaine!

[hrhett]

By the way Elaine, who are you??? I just reinstalled UT2 based on your thread and it was flawless. What are you, some kind or P3D Oracle or something? :-)

H-

[robbie]

Thank you Elaine,
I had the exact same problem, it worried me as It took hours to D/L on my rural internet last night lol.