Issue with hotfix 3

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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vaillant
Posts: 13
Joined: Sat Mar 07, 2015 3:30 pm

Issue with hotfix 3

Post by vaillant »

Hello,

I just downloaded the client update for hotfix 3. Installed it properly (I had done many updates so I'm aware of the procedure).

Everything was fine until I restarted P3D. I get the splash screen and then very quickly just a black screen. If I press [Esc] I get the menu but by clicking restart scenario I return to desktop. (I'm on Windows 10)

I tried uninstalling the client and reinstalling it one more time. Same issue.

I downloaded the full P3D installed it (without wiping all the files) did the full uninstall and install and still exactly the same issue.

I have the latest drivers from Nvidia and when I tried to updated Microsoft.net, I got a message that I already had the required version on the computer.

I'm really at a loss. Just a few minutes before doing the client update P3D was working well.
xmosquitox
Posts: 12
Joined: Thu Feb 02, 2017 12:08 pm

Re: Issue with hotfix 3

Post by xmosquitox »

I have exactly the same Issue. I tried everything, nothing helps. The best thing you can do is waiting for a new Hotfix or another kind of support.

http://www.prepar3d.com/forum/viewtopic ... 1&start=60
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Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: Issue with hotfix 3

Post by Kayla Dillon »

Hello,

Have you tried following the debug steps here? http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

Regards,
Kayla
Prepar3D® Software Engineer
xmosquitox
Posts: 12
Joined: Thu Feb 02, 2017 12:08 pm

Re: Issue with hotfix 3

Post by xmosquitox »

Hi Kayla,

many thanks for your response. I do, until now, no solution.

Tobias
vaillant
Posts: 13
Joined: Sat Mar 07, 2015 3:30 pm

Re: Issue with hotfix 3

Post by vaillant »

Kayla,

Thank you so much for your reply and advice. It did work!

After removing the three folders (after backup) my simulator finally started.
I just had to reinstall a few add-on like GSX and FSUIPC plus use my backup scenery config and everything is working like it should.

Thank you again.
khv
Posts: 11
Joined: Sat Nov 19, 2011 1:57 pm

Re: Issue with hotfix 3

Post by khv »

same issue !
Nothing change after hotfix3 update !

ks
FloRyan
Posts: 2
Joined: Mon Jun 30, 2014 9:41 am

Re: Issue with hotfix 3

Post by FloRyan »

Same issues here after the update, tried everything including a complete fresh install.
P3D worked but as soon as I tried it the next time, a short loading screen (it says loading scenery objects) and then nothing.
Task manager shows P3D with a CPU usage of about 30% but nothing happens.
Win 10, GTX 1060, all the latest drivers and updates installed.
FloRyan
Posts: 2
Joined: Mon Jun 30, 2014 9:41 am

Re: Issue with hotfix 3

Post by FloRyan »

Update: I just managed to sort it out I think.
I opened dll.xml and deleted the FSUIPC entry, now P3D is working fine again (unfortunately without FSUIPC).
Pete seems to know about the problem but can't reproduce it by now.
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aeronauta
Posts: 1661
Joined: Sun Oct 23, 2011 1:56 am
Location: Melbourne, Australia

Re: Issue with hotfix 3

Post by aeronauta »

I had also a crash with 4.961, reverted to 4.960 and it is OK , at least you will have fsuipc , you may need to remove all the files from Modules to tell the installer there isn't a newer version on.
Jorge
Jorge Roldan
OZx Developer (aero) - Hovercontrol Helicopter Certified Pilot - Spad.Next Beta Tester - VATPAC Pilot PR
System i9-9990 4.7Ghz 32GB W11 Nvidia GeForce RTX 2080 8GB
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aeronauta
Posts: 1661
Joined: Sun Oct 23, 2011 1:56 am
Location: Melbourne, Australia

Re: Issue with hotfix 3

Post by aeronauta »

I had also a crash with 4.961, reverted to 4.960 and it is OK , at least you will have fsuipc , you may need to remove all the files from Modules to tell the installer there isn't a newer version on.(keep your ini if you are using it for controls!!)
Jorge
Jorge Roldan
OZx Developer (aero) - Hovercontrol Helicopter Certified Pilot - Spad.Next Beta Tester - VATPAC Pilot PR
System i9-9990 4.7Ghz 32GB W11 Nvidia GeForce RTX 2080 8GB
jeansy
Posts: 29
Joined: Sat Mar 31, 2012 5:41 am

Re: Issue with hotfix 3

Post by jeansy »

Jorge,

Have you got a link it to the version of fspuic, I want to see if that might fix my problem
Matt
FS Painter @ The Hangar
Or Click here to direct access to All my Repaints

AUSTRALIA
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Issue with hotfix 3

Post by Martyson »

All ok here:
FSUIPC4.961 (installed 2-3-17), Win7-64, P3D v3.4 HF3 all ok here.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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