Another user who PD3 v3 crash at startup

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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jose633
Posts: 7
Joined: Wed Apr 15, 2015 4:44 pm

Another user who PD3 v3 crash at startup

Post by jose633 »

I can't start the sim. Always crash at startup
Prepar3d v2.5 works perfectly


My system:

i7-4790 3.20 GHz
16 GB RAM
NVIDIA GTX 745 4 GB
WIN 10 HOME 64 bits
jose633
Posts: 7
Joined: Wed Apr 15, 2015 4:44 pm

Re: Another user who PD3 v3 crash at startup

Post by jose633 »

Event Log:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2015-10-06T21:48:48.000000000Z

EventRecordID 447

Channel Application

Computer JLUIS

Security


- EventData

Prepar3D.exe
3.0.10.14945
560b4abe
api.dll
3.0.10.14945
560b4b86
c0000005
00126b01
1ab4
01d10080b892f5fc
C:\Lockheed Martin\Prepar3D v3\Prepar3D.exe
C:\Lockheed Martin\Prepar3D v3\api.dll
a057896c-945c-4216-ba30-ba28d86bbb61
jose633
Posts: 7
Joined: Wed Apr 15, 2015 4:44 pm

Re: Another user who PD3 v3 crash at startup

Post by jose633 »

I've created a new user account and finally it works!!

Thank you guys
Mike LM

Re: Another user who PD3 v3 crash at startup

Post by Mike LM »

What were your original and new usernames? We're currently looking into similar cases, so any more data we can get is super helpful.
barnabs
Posts: 15
Joined: Mon Nov 07, 2011 8:02 pm

Re: Another user who PD3 v3 crash at startup

Post by barnabs »

My user account name is "Barnabé" (used to work in P3DV2)

Opening a P3DV2 flight works anyway but it's not a gentleman manner :)
konihiki
Posts: 17
Joined: Wed Apr 25, 2012 12:45 pm

Re: Another user who PD3 v3 crash at startup

Post by konihiki »

My original username when P3D v3 was installed is markku but now any other username (Mirja, mka, test) but markku works. Created desktop icon pointing to my current start fmxl file and it works. Clicking on prepar3d.exe works. Also all shortcuts in start menu work.

I have posted my error log earlier.
jose633
Posts: 7
Joined: Wed Apr 15, 2015 4:44 pm

Re: Another user who PD3 v3 crash at startup

Post by jose633 »

Hi,

My original account name was José Luis, and the new account is Prepar3d..., maybe the problem was "é"
jose633
Posts: 7
Joined: Wed Apr 15, 2015 4:44 pm

Re: Another user who PD3 v3 crash at startup

Post by jose633 »

barnabs wrote:My user account name is "Barnabé" (used to work in P3DV2)

Opening a P3DV2 flight works anyway but it's not a gentleman manner :)

Try to create a new account without "é" or something like that
Framac
Posts: 12
Joined: Sun Nov 06, 2011 11:52 pm

Re: Another user who PD3 v3 crash at startup

Post by Framac »

The problem is the default saved flight.
Delete the saved flights in "Documents/Prepard V3..." and try.
I have this problem if I save the default flight with PMDG 737.
nywingrider
Posts: 16
Joined: Thu Aug 14, 2014 4:22 pm

Re: Another user who PD3 v3 crash at startup

Post by nywingrider »

I have noticed if you have v2 installed, the saved flights for version 3 are confused.... if you start the sim in the saved flight folder... it starts version 2... start from splash screen and set up works most of the time... you need to change aircraft first....
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