Hi,
Quite a few times in the middle of flying happily along, P3Dv4 Crashes!
I have a .wer Report and also viewed the Event Log which identified "terrain.dll" as a cause of an Exception Error.
No, I don't understand this enough to troubleshoot further or give wise words, so really would appreciate some help please. I am attaching a couple of images showing the Event Log:
Hmmm! I don't know how to.
Can you help please? Maybe someone can interpret the log or something? Or maybe I can replace the terrain.dll file?
Thanks.
P3Dv4 Crashes due to terrain.dll
- Kayla Dillon
- Posts: 1316
- Joined: Mon Aug 01, 2016 5:59 pm
Re: P3Dv4 Crashes due to terrain.dll
Hello,
Have you gone through the general debugging steps?
viewtopic.php?f=6312&t=123246
Regards,
Kayla
Have you gone through the general debugging steps?
viewtopic.php?f=6312&t=123246
Regards,
Kayla
Prepar3D® Software Engineer
Re: P3Dv4 Crashes due to terrain.dll
Thank you Kayla. I started going through the document you suggested and got as far as updating the Graphics Driver. Since then I have not had crashes.