KERNELBASE.dll Causing frequent CTD

Other problems or issues not covered by other troubleshooting topics.
Post Reply
Comet4b
Posts: 1
Joined: Thu Jan 23, 2020 9:22 am

KERNELBASE.dll Causing frequent CTD

Post by Comet4b »

Hello,

I use P3D 4.5.14.34698 running on Win10 64 Home. I have Flight1's Ground Environment World Edition, Ultimate Terrain X Europe and UTLive installed. I also use TOGA's Entex & Envshade plus Orbx Central (and of course, many addon payware airports, Active Sky and PMDG's 737NGXu).

I have run compatibility checks on my P3D set up and all my peripherals (mentioned above) with positive results. But (and here's the but). I have regular P3D crash to desktops as a result of a constantly faulting module KERNELBASE.dll pointing to P3D (see below the most recent from my event viewer).

Can anyone advise how to fix this issue and whether it could be to do with P3D conflicting with any particular addon which is known for, or susceptible to, conflicts.

Thank you.

Faulting application name: Prepar3D.exe, version: 4.5.14.34698, time stamp: 0x5e94b5c2
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2728, time stamp: 0xe7e53a4e
Exception code: 0xc0020001
Fault offset: 0x000000000002cd29
Faulting process id: 0x2598
Faulting application start time: 0x01d95d9cabbf7373
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 2c899627-826f-421a-982b-2404fa5360f6
Faulting package full name:
Faulting package-relative application ID:
User avatar
JorgenSA
Posts: 6010
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: KERNELBASE.dll Causing frequent CTD

Post by JorgenSA »

You might want to look at the solutions presented in this thread:

https://www.prepar3d.com/forum/viewtopic.php?t=132071

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
User avatar
A.BETTAN
Posts: 38
Joined: Thu Jul 05, 2018 12:33 pm
Location: LFMN NICE FRANCE

Re: KERNELBASE.dll Causing frequent CTD

Post by A.BETTAN »

Hello, JorgenSA

Sorry but :
Information

No posts exist inside this topic for the selected time frame.
Simmer depuis FS1 en 1982 !!!, passé à P3DV4.5
Config : WIN10, 64 bits. AMD Ryzen 7 4,4GHz, 16G RAM, GeForce GTX1070 8G
SAITEK proflight, multipanel, radiopanel, rudder, Thrustmaster Cougar
Site : fermé, désolé...
User avatar
JorgenSA
Posts: 6010
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: KERNELBASE.dll Causing frequent CTD

Post by JorgenSA »

Well, I just clicked on the link and it came up fine?

Anyway, kernelbase.dll errors are basically operating system errors, and I have had those myself.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Post Reply