Can't open settings

Other problems or issues not covered by other troubleshooting topics.
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Can't open settings

Post by MimoLP »

Dear Support Forum,

I've bought Prepar3D v4.5 a few days ago and I wanted to set some new Key Assignments and I wanted to turn off the tips.
But when I clicked on the settings button in the menu at the beginning after startin P3d as an Administrator, P3D is starting and loading the standard situation in the feighter. When I have loaded an Airplanen and then clicked in the menu bar on top on settings, the Sim crashed.
I've also tried to reinstall it but the same problem occured.

Would be nice to solve the Problem and sorry for my bad English:)

King regards
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

Did P3D work ok a few days ago?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Martyson wrote: Tue Jan 21, 2020 9:02 pm Did P3D work ok a few days ago?

Hey, yes, a few days ago everything worked fine but I can't open the settings there too...
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Does anybody have an idea?
It's so annoying to can't fly...
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

You reinstalled P3D.

Is P3D now still in a default state without any add-on products?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Martyson wrote: Sun Feb 02, 2020 4:52 pm You reinstalled P3D.

Is P3D now still in a default state without any add-on products?

Hey,
yes, nothing is installed... still the same problem.
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

MimoLP wrote: Mon Feb 03, 2020 7:20 am
Martyson wrote: Sun Feb 02, 2020 4:52 pm You reinstalled P3D.

Is P3D now still in a default state without any add-on products?

Hey,
yes, nothing is installed... still the same problem.
What are your PC specs?

Have you used other flight sims ?

What type of crash are you having?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Martyson wrote: Mon Feb 03, 2020 7:29 am
MimoLP wrote: Mon Feb 03, 2020 7:20 am
Martyson wrote: Sun Feb 02, 2020 4:52 pm You reinstalled P3D.

Is P3D now still in a default state without any add-on products?

Hey,
yes, nothing is installed... still the same problem.
What are your PC specs?

Have you used other flight sims ?

What type of crash are you having?
Befor p3dv4.5 I've used v3. Everything works fine but after buying v4.5 got those named problems. I did not get any crash messages... only the sim is closing after loading in a black screen and that's it...
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

MimoLP wrote: Mon Feb 03, 2020 7:40 am
Martyson wrote: Mon Feb 03, 2020 7:29 am
MimoLP wrote: Mon Feb 03, 2020 7:20 am


Hey,
yes, nothing is installed... still the same problem.
What are your PC specs?

Have you used other flight sims ?

What type of crash are you having?
Befor p3dv4.5 I've used v3. Everything works fine but after buying v4.5 got those named problems. I did not get any crash messages... only the sim is closing after loading in a black screen and that's it...

What are your PC specs?

Do you still have P3Dv3 installed?
If so, does it start up ok?

Note:
When starting P3D do you get the default F22 with the engines running at KVPS?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Martyson wrote: Mon Feb 03, 2020 7:42 am
MimoLP wrote: Mon Feb 03, 2020 7:40 am
Martyson wrote: Mon Feb 03, 2020 7:29 am

What are your PC specs?

Have you used other flight sims ?

What type of crash are you having?
Befor p3dv4.5 I've used v3. Everything works fine but after buying v4.5 got those named problems. I did not get any crash messages... only the sim is closing after loading in a black screen and that's it...

What are your PC specs?

Do you still have P3Dv3 installed?
If so, does it start up ok?

Note:
When starting P3D do you get the default F22 with the engines running at KVPS?

No, p3d v3 is deinstalled.
And yes the, normal scenario as you said is loading
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

MimoLP wrote: Mon Feb 03, 2020 2:27 pm
Martyson wrote: Mon Feb 03, 2020 7:42 am
MimoLP wrote: Mon Feb 03, 2020 7:40 am

Befor p3dv4.5 I've used v3. Everything works fine but after buying v4.5 got those named problems. I did not get any crash messages... only the sim is closing after loading in a black screen and that's it...

What are your PC specs?

Do you still have P3Dv3 installed?
If so, does it start up ok?

Note:
When starting P3D do you get the default F22 with the engines running at KVPS?

No, p3d v3 is deinstalled.
And yes the, normal scenario as you said is loading
Which OS are you using?

When you downloaded P3Dv4 did you verify the Checksum of the ZIP file before installing P3D?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Martyson wrote: Mon Feb 03, 2020 2:38 pm
MimoLP wrote: Mon Feb 03, 2020 2:27 pm
Martyson wrote: Mon Feb 03, 2020 7:42 am


What are your PC specs?

Do you still have P3Dv3 installed?
If so, does it start up ok?

Note:
When starting P3D do you get the default F22 with the engines running at KVPS?

No, p3d v3 is deinstalled.
And yes the, normal scenario as you said is loading
Which OS are you using?

When you downloaded P3Dv4 did you verify the Checksum of the ZIP file before installing P3D?
i don't know if i have verified it.. what do I have to do now?
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

MimoLP wrote: Mon Feb 03, 2020 2:47 pm
Martyson wrote: Mon Feb 03, 2020 2:38 pm
MimoLP wrote: Mon Feb 03, 2020 2:27 pm


No, p3d v3 is deinstalled.
And yes the, normal scenario as you said is loading
Which OS are you using?

When you downloaded P3Dv4 did you verify the Checksum of the ZIP file before installing P3D?
i don't know if i have verified it.. what do I have to do now?
Just verify the Checksum of the ZIP file you downloaded.
The Checksum value is shown on you P3D accounts / download page.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
MimoLP
Posts: 22
Joined: Tue Jan 21, 2020 7:33 pm

Re: Can't open settings

Post by MimoLP »

Martyson wrote: Mon Feb 03, 2020 2:51 pm
MimoLP wrote: Mon Feb 03, 2020 2:47 pm
Martyson wrote: Mon Feb 03, 2020 2:38 pm

Which OS are you using?

When you downloaded P3Dv4 did you verify the Checksum of the ZIP file before installing P3D?
i don't know if i have verified it.. what do I have to do now?
Just verify the Checksum of the ZIP file you downloaded.
The Checksum value is shown on you P3D accounts / download page.

Yeah, I'm seeing a MD5 Checksum "numbers" and letters
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Can't open settings

Post by Martyson »

MimoLP wrote: Mon Feb 03, 2020 2:57 pm
Martyson wrote: Mon Feb 03, 2020 2:51 pm
MimoLP wrote: Mon Feb 03, 2020 2:47 pm

i don't know if i have verified it.. what do I have to do now?
Just verify the Checksum of the ZIP file you downloaded.
The Checksum value is shown on you P3D accounts / download page.

Yeah, I'm seeing a MD5 Checksum "numbers" and letters
Post them in your next reply.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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