P3Dv4 Hanging

[Jerrymc3]

I was having trouble with a couple of addon sceneries, namely Aerosoft Berlin Tegel and FsDreamteam Zurich so I uninstalled them through Progam Apps. When I restart P3D it Generates the scenery file indexes but then hangs at 99%. I wait several minutes but it never closes that box. I'm not 100% sure if this is the cause of the problem.

Jerry

[Jerrymc3]

I tried moving my C:\ProgramData\Lockheed Martin\Prepar3D v4scenery.cfg and C:\Users\Name\Documents\Prepar3D v4 Files to my desktop and restarted P3D but its still hung up. Then I moved the PreparDv4 Add-ons folder to the desktop and P3D brought up the Startup screen. Maybe now I can find which addon is causing the problem.

Jerry

[Brady Butler]

Hello,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady

[Jerrymc3]

I'm running 2 copies of P3Dv4 on 2 computers but the Primary computer is Windows10-64 bit and the second computer is Windows7-64bit. I'm wondering if that is causing issues. P3D is working fine on the Windows 10 computer, the 2nd Windows7 computer is the problem. I removed my scenery.cfg file on the Windows7 computer and didn't add anything to the new one P3D generated. P3D loads the flight but after 4 or 5 minutes, even just sitting on the runway and no inputs I get the message that "Prepar3D has stopped working". I installed the latest Windows7 update and updated to the latest Graphics driver. I tried not running P3D on the Windows10 Wideview server computer, just on computer 2 and left for about 40 minutes, P3D was still running. I put my original scenery.cfg file back in and restarted, allowed another 30 minutes and P3D continued to work. Either there is a problem with WideView or more likely a conflict between Windows10 and Windows7.

COCKPIT SYSTEM SPECS 01/13/2018
Home Cockpit based on B737-800 & B747-400
Prosim737v2.03 Software for B737-800
Project Magenta Boeing Aircraft Software for B747-400
Linksys 5 Port Switch
Acoustic Audio 5.1 Surround Sound
SYSTEM 1
(COCKPIT-1)
P3DV4.3, PROSIM737 Server
WideView/WideTraffic Server
EVGA Z270 Classified K Motherboard
Intel Core i7-7700K 4.0GHz 1151 CPU
EVGA CLC 240 Liquid / Water CPU Cooler, RGB LED Cooling 400-HY-CL24-V1
Corsair Vengeance 8GB 800MHz DDR3-2000 PC-16000
Evga 1080 GTX 8GB
U-Mest® PCI Express 5.1 PC Sound Card 6 Channel Surround 3D Audio CMI8738
Cooler Master HAF XB EVO Test Bench and LAN Box Computer Case
WD Blue 500GB PC SSD - SATA 6 Gb/s 2.5 Inch Solid State Drive (P3Dv4)
WD Blue 1.0TB PC SSD - SATA 6 Gb/s 2.5 Inch Solid State Drive (SSD Scenery)
Seagate 500GB SATA II
Seagate 1.5TB SATA II
Toshiba 3TB 7,200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive PH3300U-1(MEGASCENERY/DOWNLOADS
Toshiba 2TB 7,200 RPM SATA III 6.0Gb/s Desktop 3.5" Internal Hard Drive
WD My Book 3TB SuperSpeed USB 3.0 External Hard Drive
Cooler Master 1200w PS
(3) Samsung 46” HDTVs-Front surround view
On Board Sound Blaster Recon3Di
Windows 10 64-bit

SYSTEM 2
(COCKPIT-2)
P3DV4.3, WideView/WideTraffic CLIENT
LEFT & RIGHT VIEWS
COOLER MASTER 690 CASE
ASROCK Z77 Motherboard
Intel i7 4770K @ 3.50 Ghz Hyper 212 Plus Universal CPU Cooler
Corsair Vengeance 8GB 800MHz DDR3-2000 PC-16000
Evga Geforce GTX 680 DDR3
Seagate 500GB SATA II
Seagate 1.5TB SATA II
SanDisk 2.40GB SSD
Cooler Master 850w PS
(3) Acer 24” LCD Monitors
(1) Asusr 24” LCD Monitor
Windows 7 64-bit

Prosim737 screens run on 2 additional computers not runing P3D
One additional computer runs Navigraph Charts (Total of 5 computers)

[trisho0]

I was having trouble with a couple of addon sceneries, namely Aerosoft Berlin Tegel and FsDreamteam Zurich so I uninstalled them through Progam Apps. When I restart P3D it Generates the scenery file indexes but then hangs at 99%. I wait several minutes but it never closes that box. I'm not 100% sure if this is the cause of the problem.

Jerry

Check the file scenery.cfg and locate the installed scenery which is not addressing correctly. You need to edit the LOCAL line with the correct location address of where the scenery was installed. If you uninstalled the scenery, such LOCAL line still there. If you don't want the scenery then you need to remove the Area.xxx group.