[RESOLVED] No License Information

[kendjay2]

I contacted support and retrieved my customer ID and changed my password. It logged me in and I could see my purchases. I then selected to download and it sent me to login again. Once logged in I see no purchases. Please advise on fix.

[Chris Metel]

Hell kendjay2,

You can find the download file for Prepar3D on our website here: https://www.prepar3d.com/purchased_downloads/

Log in with your license information.

Cheers,
Chris