P3D ver 4.1 wont install

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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alanmowle
Posts: 13
Joined: Thu May 25, 2017 10:22 am

P3D ver 4.1 wont install

Post by alanmowle »

Apparently a good download, about 45 minutes, all seems to go well but stops when installing the unpacked zip file, with ox80091007 hash value is not correct, is re downloading the answer. I have version 4.0 installed and working well, is it worth the ‘hassle’, naughty question I know. Best regards......Alan Mowle
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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: P3D ver 4.1 wont install

Post by Poppet »

Hello Alan

It seems you have an Incomplete download, Have you tried using a Download Manager ?

Please see the link below for some Information about downloading Prepar3D and checking the MD5 Checksum to Insure you have a good download

Let us know how you get on

http://www.prepar3d.com/forum/viewtopic ... 3&t=126465
alanmowle
Posts: 13
Joined: Thu May 25, 2017 10:22 am

Re: P3D ver 4.1 wont install

Post by alanmowle »

Hi, and thanks for the reply, will certainly try. Did another download, still would not install, here is part of the log:

20C8:2FD8][2017-10-17T23:10:44]e314: Failed to cache payload: cab2572E1755CBA5DE8A3F9A67C360042C6 from working path: C:\Users\ALANMO~1\AppData\Local\Temp\{B59BF069-13EA-484E-BBDD-AB914A3FEDD0}\cab2572E1755CBA5DE8A3F9A67C360042C6, error: 0x80091007.
[20C8:2FD8][2017-10-17T23:10:44]e349: Application requested retry of payload: cab2572E1755CBA5DE8A3F9A67C360042C6, encountered error: 0x80091007. Retrying...
[20C8:2FD8][2017-10-17T23:10:47]i338: Acquiring package: Content, payload: cab2572E1755CBA5DE8A3F9A67C360042C6, copy from: C:\Users\alanmowle\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\TempState\Downloads\Prepar3D_v4_Academic_4.1.7.22841\Prepar3D_v4_Academic_4.1.7.22841\Setup_Prepar3D.exe
[20A8:2110][2017-10-17T23:10:48]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\cab2572E1755CBA5DE8A3F9A67C360042C6, expected: 9A4F98ADD8485E4BADE0FD514585914C963047C6, actual: 47A0F887A3B60C18D24B09C5EB7B9094BD613118
[20A8:2110][2017-10-17T23:10:48]e000: Error 0x80091007: Failed to verify hash of payload: cab2572E1755CBA5DE8A3F9A67C360042C6
[20A8:2110][2017-10-17T23:10:48]e310: Failed to verify payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\.unverified\cab2572E1755CBA5DE8A3F9A67C360042C6, error: 0x80091007. Deleting file.
[20A8:2110][2017-10-17T23:10:48]e000: Error 0x80091007: Failed to cache payload: cab2572E1755CBA5DE8A3F9A67C360042C6
[20C8:2FD8][2017-10-17T23:10:48]e314: Failed to cache payload: cab2572E1755CBA5DE8A3F9A67C360042C6 from working path: C:\Users\ALANMO~1\AppData\Local\Temp\{B59BF069-13EA-484E-BBDD-AB914A3FEDD0}\cab2572E1755CBA5DE8A3F9A67C360042C6, error: 0x80091007.
[20C8:2FD8][2017-10-17T23:10:48]e349: Application requested retry of payload: cab2572E1755CBA5DE8A3F9A67C360042C6, encountered error: 0x80091007. Retrying...
[20C8:2FD8][2017-10-17T23:10:51]i338: Acquiring package: Content, payload: cab2572E1755CBA5DE8A3F9A67C360042C6, copy from: C:\Users\alanmowle\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\TempState\Downloads\Prepar3D_v4_Academic_4.1.7.22841\Prepar3D_v4_Academic_4.1.7.22841\Setup_Prepar3D.exe
[20A8:2110][2017-10-17T23:10:51]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\cab2572E1755CBA5DE8A3F9A67C360042C6, expected: 9A4F98ADD8485E4BADE0FD514585914C963047C6, actual: 47A0F887A3B60C18D24B09C5EB7B9094BD613118
[20A8:2110][2017-10-17T23:10:51]e000: Error 0x80091007: Failed to verify hash of payload: cab2572E1755CBA5DE8A3F9A67C360042C6
[20A8:2110][2017-10-17T23:10:51]e310: Failed to verify payload: cab2572E1755CBA5DE8A3F9A67C360042C6 at path: C:\ProgramData\Package Cache\.unverified\cab2572E1755CBA5DE8A3F9A67C360042C6, error: 0x80091007. Deleting file.
[20A8:2110][2017-10-17T23:10:51]e000: Error 0x80091007: Failed to cache payload: cab2572E1755CBA5DE8A3F9A67C360042C6
[20C8:2FD8][2017-10-17T23:10:51]e314: Failed to cache payload: cab2572E1755CBA5DE8A3F9A67C360042C6 from working path: C:\Users\ALANMO~1\AppData\Local\Temp\{B59BF069-13EA-484E-BBDD-AB914A3FEDD0}\cab2572E1755CBA5DE8A3F9A67C360042C6, error: 0x80091007.
[20C8:2424][2017-10-17T23:10:51]e000: Error 0x80091007: Failed while caching, aborting execution.
[20A8:274C][2017-10-17T23:10:51]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6e4d470f-b1b1-411e-a38a-a8f8d0c7ba8b}, resume: None, restart: None, disable resume: No
[20A8:274C][2017-10-17T23:10:51]i330: Removed bundle dependency provider: {6e4d470f-b1b1-411e-a38a-a8f8d0c7ba8b}
[20A8:274C][2017-10-17T23:10:51]i352: Removing cached bundle: {6e4d470f-b1b1-411e-a38a-a8f8d0c7ba8b}, from path: C:\ProgramData\Package Cache\{6e4d470f-b1b1-411e-a38a-a8f8d0c7ba8b}\
[20A8:274C][2017-10-17T23:10:51]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6e4d470f-b1b1-411e-a38a-a8f8d0c7ba8b}, resume: None, restart initiated: No, disable resume: No
[20C8:2424][2017-10-17T23:10:52]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No
alanmowle
Posts: 13
Joined: Thu May 25, 2017 10:22 am

Re: P3D ver 4.1 wont install

Post by alanmowle »

I have bought Ninja Pro download Manager, same problem. Ninja Pro shows 100.00% download. My third attempt. Best regards....Alan
User avatar
Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: P3D ver 4.1 wont install

Post by Poppet »

Hello Alan

For future reference there is no need to purchase a Download Manager, There is plenty of great free Download Manager's out there.

Note: You can also download any additional Prepar3D files you require Individually to make up a complete download, Have a look in the link i provided, I included steps on how to do this

Let us know how you get on
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