Not getting the v4 hotfix download option

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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jjaycee
Posts: 37
Joined: Thu Feb 19, 2015 3:06 pm

Not getting the v4 hotfix download option

Post by jjaycee »

I own v4 but when I log into the Downloads it says I have access to v3.4.
How do I get the v4 Hotfix?
Clifton Crane
Lockheed Martin
Posts: 1207
Joined: Tue Sep 25, 2012 2:34 pm

Re: Not getting the v4 hotfix download option

Post by Clifton Crane »

Hello,

Are you sure you are using the correct License ID and Password combination for your v4 license? Version 4.0.28.21686 is the Hot Fix 1 version.

Thanks.
Clifton Crane
Prepar3D® Software Engineer Sr.
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