[RESOLVED] P3Dv4

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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olsachonye
Posts: 15
Joined: Fri Nov 13, 2015 8:05 pm

[RESOLVED] P3Dv4

Post by olsachonye »

Good day, i bought V4 and received the confirmation email but when i clicked on the download link it gave me my old v3.4 instead of v4. I have logged in and out and reset browser and everything and i cant go to download V4. Thanks.
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Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: P3Dv4

Post by Kayla Dillon »

Hello,

Have you tried logging in with your v4 license ID and password?

Regards,
Kayla
Prepar3D® Software Engineer
olsachonye
Posts: 15
Joined: Fri Nov 13, 2015 8:05 pm

Re: P3Dv4

Post by olsachonye »

Will try and report thanks.
olsachonye
Posts: 15
Joined: Fri Nov 13, 2015 8:05 pm

Re: P3Dv4

Post by olsachonye »

Good to go, thanks for your help.
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