[RESOLVED] Prepar3d crashes whenever install add on

[ppo23500]

Hello all. I recently purchased and installed Prepar3d v4.1. Everything worked fine until I installed an add on. Uninstalled prepared and reinstalled. All good. Installed different add on and same thing. Loads the start up screen and crashes. Im not too computer savy. I copied the event log entries

Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95
Faulting module name: api.dll, version: 4.1.7.22841, time stamp: 0x59d67f36
Exception code: 0xc0000005
Fault offset: 0x0000000000015601
Faulting process id: 0x2c9c
Faulting application start time: 0x01d3428aa533f2cc
Faulting application path: D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: D:\Program Files\Lockheed Martin\Prepar3D v4\api.dll
Report Id: 6d3461ce-5e3b-4ce7-845d-31a876fc6e2f
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95
Faulting module name: ntdll.dll, version: 10.0.15063.608, time stamp: 0x8274fd8b
Exception code: 0xc0000005
Fault offset: 0x000000000003751f
Faulting process id: 0x2bd8
Faulting application start time: 0x01d3428ad02a9822
Faulting application path: D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: bd44b0bf-0c16-4aeb-8030-56961ad052cd
Faulting package full name:
Faulting package-relative application ID:
Any help in this matter will be greatly appreciated.

[Poppet]

Hello ppo23500

Maybe go through our General debugging steps below one by one and report back

Let us know how you get on

viewtopic.php?f=6312&t=123246

[maxam]

Did you install using full admin privileges? Right click on the install.exe and select "Install as admin." You have to do that for each and every program or addon you install.

[ppo23500]

Thank you guys. Installing add ons with admin permissions was my fix...