Search found 946 matches

by Brady Butler
Fri Jul 28, 2017 2:38 am
Forum: Other Support Questions
Topic: CTD during zoom change on MFD
Replies: 8
Views: 9144

Re: CTD during zoom change on MFD

Hello Snappled, So I let the Mooney Bravo G1000 fly for around an hour and a half with the MFD open, I messed with zoom levels and couldn't reproduce the issue. I also tried undocking it so that it was it's own separate window, I had task manager open to see if there was any change in Memory usage b...
by Brady Butler
Fri Jul 28, 2017 1:03 am
Forum: Other Support Questions
Topic: CTD during zoom change on MFD
Replies: 8
Views: 9144

Re: CTD during zoom change on MFD

Hello Snappled,

I will try to reproduce this and I'll get back to you on the results.

Regards,
Brady
by Brady Butler
Fri Jul 28, 2017 12:59 am
Forum: Prepar3D Client Application Questions
Topic: P3D V4 crashes when settings are called.
Replies: 19
Views: 29761

Re: P3D V4 crashes when settings are called.

Hello Kai, The only download currently is the hotfixed version, so you're good there. P3D v3 being installed shouldn't be an issue, you can have all version of Prepar3D installed on the same pc if you wanted to. Could you review this topic and let us know the results from following the troubleshooti...
by Brady Butler
Thu Jul 27, 2017 7:33 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] P3Dv4 not opening
Replies: 5
Views: 5263

Re: P3Dv4 not opening

No problem, I'm glad you got it working!

Regards,
Brady
by Brady Butler
Thu Jul 27, 2017 5:25 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] P3Dv4 not opening
Replies: 5
Views: 5263

Re: P3Dv4 not opening

Hello Carlos, I know you've already done some of these steps, but can you try the other general debugging steps and let us know the results? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 Also, can you be more specific on your graphics card? For AMD Radeon R7's, 200 seems to be the ...
by Brady Butler
Thu Jul 27, 2017 3:53 pm
Forum: Prepar3D Client Application Questions
Topic: CTD during taxiing.
Replies: 1
Views: 4195

Re: CTD during taxiing.

Hello Chaf, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Also, can you provide the details of your system? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is caused by an add-on, y...
by Brady Butler
Thu Jul 27, 2017 12:54 pm
Forum: Prepar3D Client Application Questions
Topic: P3D V4 with PMDG 777 Suspected Memory Leak
Replies: 11
Views: 17823

Re: P3D V4 Suspected Memory Leak

Hello,

If the issue is caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
by Brady Butler
Thu Jul 27, 2017 12:23 pm
Forum: Prepar3D Client Application Questions
Topic: Flashing blocks over the ocean (again) P3D v4
Replies: 5
Views: 6247

Re: Flashing blocks over the ocean (again) P3D v4

Hello Joby33y, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps as well as the details of your system? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is caused by an add-on, you will l...
by Brady Butler
Wed Jul 26, 2017 10:32 pm
Forum: Prepar3D Client Application Questions
Topic: P3D V4 crashes when settings are called.
Replies: 19
Views: 29761

Re: P3D V4 crashes when settings are called.

Hello macroth72, Did you delete your generated files as described in the general debugging steps? I looked at the original poster's (degeus) more recent posts and it seems he downloaded the hotfix soon after this problem but ran into another problem due to BitDefender being active during installatio...
by Brady Butler
Wed Jul 26, 2017 8:39 pm
Forum: Other Support Questions
Topic: [RESOLVED] Graphics profiles acting up again
Replies: 6
Views: 7049

Re: [RESOLVED] Graphics profiles acting up again

Hello JackSwyr,

Glad you got it working!

Regards,
Brady
by Brady Butler
Wed Jul 26, 2017 5:11 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] P3Dv4 not opening
Replies: 5
Views: 5263

Re: P3Dv4 not opening

Hello Carlos,

Can you try installing the hotfix? There were some compatibility issues with USB devices and sound cards that were fixed in the patch, which may be producing your symptoms.

Regards,
Brady
by Brady Butler
Tue Jul 25, 2017 5:33 pm
Forum: Other Support Questions
Topic: Problemas con Cockpit
Replies: 1
Views: 3307

Re: Problemas con Cockpit

Hello Amva,

Is the option Cockpit -> Virtual Cockpit what you're after?

Regards,
Brady
by Brady Butler
Tue Jul 25, 2017 11:53 am
Forum: Prepar3D Client Application Questions
Topic: p3d V4 crashD:\Prepar3D v4\Prepar3D.exe
Replies: 2
Views: 3509

Re: p3d V4 crashD:\Prepar3D v4\Prepar3D.exe

Hello aceridgey,

Can you reproduce this issue with other aircraft?

Regards,
Brady
by Brady Butler
Fri Jul 21, 2017 11:03 am
Forum: Prepar3D Client Application Questions
Topic: Autogen Loading Slowly or Popping Again
Replies: 1
Views: 5033

Re: Autogen Loading Slowly or Popping Again

We are currently trying to reproduce the issue based on the information requested within another thread. I'm going to lock this thread so we can corral all related issues in one thread. I'll make sure the ones looking into the issue will see this post's information as well. Please refer to this thre...
by Brady Butler
Thu Jul 20, 2017 7:10 pm
Forum: Other Support Questions
Topic: No ground objects on descent
Replies: 1
Views: 3893

Re: No ground objects on descent

Please refer to this thread:

http://www.prepar3d.com/forum/viewtopic ... 8&start=15

Regards,
Brady