Search found 73 matches

by JJJackson
Tue Jun 23, 2020 7:10 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Reinstalling Scenery
Replies: 0
Views: 5414

Reinstalling Scenery

If I decide to update Scenery (HF2) I have to uninstall Scenery with Win first and does that mean my Scenery/Texture folders will be deleted and the HF2 installer will create new Scenery/Texture folders? If so ALL changes/addings I or any program has done in the mentioned folders will be lost?
by JJJackson
Thu Jun 04, 2020 6:02 pm
Forum: Other Support Questions
Topic: Error log
Replies: 3
Views: 8999

Re: Error log

The erros seems to be in KERNELBASE.dll. When P3D v5 calls for thet dll-file it returns an error message that it can not be acessed. I have tried 4-5 different solutions including a suggestion from Microsoft without luck. I managed to get a copy of the file BUT I can not delete/replace it. I have tr...
by JJJackson
Wed Jun 03, 2020 7:18 pm
Forum: Other Support Questions
Topic: Error log
Replies: 3
Views: 8999

Re: Error log

Thanks.

Jack
by JJJackson
Wed Jun 03, 2020 5:31 pm
Forum: Other Support Questions
Topic: Error log
Replies: 3
Views: 8999

Error log

My v5 closes down from time to time. Is there an error log somewehere so I can investigate what ios happening?

Jack
by JJJackson
Tue Jun 02, 2020 1:19 pm
Forum: Other Support Questions
Topic: No preview of aircraft in opening window.
Replies: 9
Views: 18778

Re: No preview of aircraft in opening window.

Good to know that they have noticed the problem. I have driver v 20.5.1 and that doesn´t work.

Jack
by JJJackson
Mon Jun 01, 2020 12:08 pm
Forum: Other Support Questions
Topic: No preview of aircraft in opening window.
Replies: 9
Views: 18778

Re: No preview of aircraft in opening window.

Interesting that there seems to be no solution for this. It works in v4.5 so something must have been changed in v5
by JJJackson
Tue May 05, 2020 12:06 pm
Forum: Other Support Questions
Topic: No preview of aircraft in opening window.
Replies: 9
Views: 18778

Re: No preview of aircraft in opening window.

I have an AMD RX590 card and the latest driver but no sdolution.

Jack
by JJJackson
Thu Apr 30, 2020 6:30 pm
Forum: Other Support Questions
Topic: No preview of aircraft in opening window.
Replies: 9
Views: 18778

No preview of aircraft in opening window.

As the Subject title says, I see no preview of aircraft in opening window. It looks Ok in v4.5 but not in 5.0. What could be the problem?

Jack
by JJJackson
Tue Apr 28, 2020 12:03 pm
Forum: Prepar3D Installation and Installer Questions
Topic: No Preview Available
Replies: 11
Views: 24606

Re: No Preview Available

I have an AMD Radeon RX 590, could that be the problem?

Jack
by JJJackson
Tue Apr 28, 2020 12:00 pm
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] V5 install stops.
Replies: 8
Views: 18639

Re: V5 install stops.

Problem solved, finally. What was wrong? I do not know. I rolled back my WIN10 2 days and after that it worked. BUT my problem now is that there is no preview of the aircraft on the opening screen. So again any suggestions.



Jack
by JJJackson
Tue Apr 28, 2020 8:22 am
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] V5 install stops.
Replies: 8
Views: 18639

Re: V5 install stops.

Part 4 ------------------------------- [08CC:3284][2020-04-28T10:02:47]i304: Verified existing payload: payBD9283EF1F729982B8447B1F0BD57FA3 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\Jun2005_d3dx9_26_x64.cab. [08CC:3284][2020-04-28T10:02:47]i304: Verified e...
by JJJackson
Tue Apr 28, 2020 8:18 am
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] V5 install stops.
Replies: 8
Views: 18639

Re: V5 install stops.

Part 3 ---------------------------------- [08CC:3284][2020-04-28T10:02:45]i304: Verified existing payload: pay32FC2950B73837ECEDD3563A4FE59724 at path: C:\ProgramData\Package Cache\9FD00F3BB8A870112DAE464F555FCD5E7F9200C0\redist\Feb2006_d3dx9_29_x64.cab. [08CC:3284][2020-04-28T10:02:45]i304: Verifie...
by JJJackson
Tue Apr 28, 2020 7:56 am
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] V5 install stops.
Replies: 8
Views: 18639

Re: V5 install stops.

Part 2. ---------------------------- [18CC:1648][2020-04-28T09:23:10]i201: Planned package: NetFxRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [18CC:1648][2020-04-28T09:23:10]i201: Planned package: M...
by JJJackson
Tue Apr 28, 2020 7:55 am
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] V5 install stops.
Replies: 8
Views: 18639

Re: V5 install stops.

I have splkit my log-fille into 3 parts. Partt 1. ---------------------------- [18CC:1648][2020-04-28T09:22:41]i001: Burn v3.11.1.2318, Windows v10.0 (Build 19041: Service Pack 0), path: C:\WINDOWS\Temp\{4FC7705F-A10F-4BC7-BAC0-E0FDECF9CCB2}\.cr\Setup_Prepar3D.exe [18CC:1648][2020-04-28T09:22:41]i00...
by JJJackson
Tue Apr 28, 2020 7:52 am
Forum: Prepar3D Installation and Installer Questions
Topic: [RESOLVED] V5 install stops.
Replies: 8
Views: 18639

Re: V5 install stops.

Can not append the log-file and I do not see what is wrong in oit. This ie an error message I get now. An installation for Prepar3Dv5 Content is currently suspended. You must undo the change made by that installation to continue. Do you want to undo those changes? When i press "Yes" nothin...