[RESOLVED] P3D V4 not starting (ai_player.dll)

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Maxlisui
Posts: 2
Joined: Wed May 31, 2017 2:05 pm

[RESOLVED] P3D V4 not starting (ai_player.dll)

Postby Maxlisui » Wed May 31, 2017 2:11 pm

Hi everyone,

i've installed P3D V4 today. The Installation worked fine.
As soon i run p3D v4 as admin, the start screen is coming for a few seconds including a scenery installation bar. After a few seconds it crashes without a error message.

The Event-Viewer shows following:

Faulting application name: Prepar3D.exe, version: 4.0.23.21468, time stamp: 0x59279be2
Faulting module name: ai_player.dll, version: 4.0.23.21468, time stamp: 0x59279be0
Exception code: 0xc0000005
Fault offset: 0x000000000004d4f9
Faulting process id: 0x2728
Faulting application start time: 0x01d2da082b95fce0
Faulting application path: D:\P3D\Prepar3D.exe
Faulting module path: D:\P3D\ai_player.dll
Report Id: bb43f67b-db26-46c0-a89f-7ed9419712f9
Faulting package full name:
Faulting package-relative application ID:

I didn't have a problem with V3 a day ago...

My specs:
Windows 10 64bit
i7-4790k @4.5GHz
GTX 1080 8GB
16GB RAM

Thanks for your help ;)

User avatar
Kayla Kinzel
Lockheed Martin
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: P3D V4 not starting (ai_player.dll)

Postby Kayla Kinzel » Wed May 31, 2017 2:30 pm

Hello,

Have you tried any of the fixes on this thread: http://www.prepar3d.com/forum/viewtopic ... 2&t=124708

Regards,
Kayla
Prepar3D® Software Engineer

Maxlisui
Posts: 2
Joined: Wed May 31, 2017 2:05 pm

Re: P3D V4 not starting (ai_player.dll)

Postby Maxlisui » Wed May 31, 2017 3:38 pm

Hello,

Have you tried any of the fixes on this thread: http://www.prepar3d.com/forum/viewtopic ... 2&t=124708

Regards,
Kayla
Hey Kayla,

thanks, i fixed it. I had to disable my soundcard (Asus Xonar) and my HOTAS (Saitek X52).

Maxlisui


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