download difficulties

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
mtlt
Posts: 14
Joined: Sun Dec 17, 2017 3:23 pm

download difficulties

Postby mtlt » Tue Apr 16, 2019 3:01 pm

Hello,
i would like to ask a question about the difficuties i known for downloading the huge update on your website.'13 GO for P3Dv4.5.
I use mozilla firefox and i have no problem to restart downloading when it stops. I note that it stops about 3.5 hours so 3.5 gigabytes. I have only ADSL (2.1méga).I can't have the fiber optic for now. On other web site like ORBX for instance, i can continually download whithout failure huge update.
From where come the problem ?
Thanks for yours replies.
Michel.

User avatar
downscc
Posts: 1271
Joined: Mon Dec 01, 2014 5:46 pm
Location: KCRP

Re: download difficulties

Postby downscc » Tue Apr 16, 2019 5:41 pm

It is very hard to tell where in the internet the problem is occurring. It usually is not the server because most companies, especially large ones like LM, use commercial data services such as AWC to host their services in the 'cloud.'

I used to have much slower IP service and the solution I found was to use the Internet Download Manager. This relatively inexpensive tool integrates with all popular browsers and does a better job of downloading files faster than any browser. This solved my problem then and I like it so much that I continue to use it with my much faster service.
Dan Downs
KCRP

mtlt
Posts: 14
Joined: Sun Dec 17, 2017 3:23 pm

Re: download difficulties

Postby mtlt » Sat Apr 20, 2019 12:18 pm

Thanks for your reply.
Michel


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