Steam VR CTD

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
TyroneHD
Posts: 2
Joined: Fri Jun 12, 2015 8:51 pm

Steam VR CTD

Postby TyroneHD » Sun Aug 02, 2020 7:38 am

After waiting for a long time I finally managed to get my hands on the Index. I of course had to try P3D in VR but the issues is that whenever I select Steam VR under Virtual Reality my sim crashes with the Faulty Module Name being VirtualReality.dll

Code: Select all

Source Prepar3D exe Summary Stopped working Date ‎01/‎08/‎2020 08:37 Status Report sent Description Faulting Application Path: D:\Sim\Prepar3D v5\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 5.0.31.35253 Application Timestamp: 5eebf566 Fault Module Name: VirtualReality.dll Fault Module Version: 3.0.0.0 Fault Module Timestamp: 5eebf639 Exception Code: c0000005 Exception Offset: 000000000000d7a2 OS Version: 10.0.18363.2.0.0.256.48 Locale ID: 8192 Additional Information 1: 9332 Additional Information 2: 9332fd88c8f5661fd1004517b6a17b2c Additional Information 3: a864 Additional Information 4: a8642c19d044b05893e055255bcb98b6 Extra information about the problem Bucket ID: 294a17a899e23ccb418ddaca5d5dc075 (1264907633045651573)
This is one of multiple reports since I have tried it many times with different settings.

JorgenSA
Posts: 2245
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Steam VR CTD

Postby JorgenSA » Sun Aug 02, 2020 8:20 am

Tyrone,

I don't have VR myself, so I can only ask the few questions for general information and help here.

1. What are your system specifications?

2. Do you have Windows 10 v. 2004, and the latest drivers for your graphics card?

3. Does P3D work OK without VR?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

TyroneHD
Posts: 2
Joined: Fri Jun 12, 2015 8:51 pm

Re: Steam VR CTD

Postby TyroneHD » Sun Aug 02, 2020 11:44 am

Hi!
Sure, sorry bout that.

i7-8700k @ 4.7 GHz, Nvidia GTX 1080, ROG STRIX Z370-H Gaming Mobo, 16 GB DDR3 Ram, I unfortunately forgot at which frequency, though.

I am currently downloading the update to 2004 on Windows 10 and have the latest drivers for the GPU according to Geforce Experience.

P3Dv5 runs fine without VR, as soon as I go to Virtual Reality and klick on SteamVR I get a CTD

JorgenSA
Posts: 2245
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Steam VR CTD

Postby JorgenSA » Sun Aug 02, 2020 12:11 pm

So the basic P3D is OK, but the VR is the issue here.

We'll see if a VR specialist can come up with something then.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.


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