Samsung Odyssey VR CTD in P3D V4.3

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pvjen1
Posts: 6
Joined: Thu Jun 14, 2012 3:01 am

Samsung Odyssey VR CTD in P3D V4.3

Postby pvjen1 » Thu Jun 28, 2018 3:03 pm

I get consistent CTD now in 4.3 when enabling my VR.

I use the Samsung Odyssey HMD which was working perfectly fine in 4.1 and 4.2, I did the version update the same way I did it for 4.1 to 4.2.

not sure why this is happening?

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Kayla Kinzel
Lockheed Martin
Posts: 1107
Joined: Mon Aug 01, 2016 5:59 pm

Re: Samsung Odyssey VR CTD in P3D V4.3

Postby Kayla Kinzel » Thu Jun 28, 2018 3:18 pm

Hello,

Are your graphics drivers and SteamVR up to date?

Regards,
Kayla
Prepar3D® Software Engineer

pvjen1
Posts: 6
Joined: Thu Jun 14, 2012 3:01 am

Re: Samsung Odyssey VR CTD in P3D V4.3

Postby pvjen1 » Fri Jun 29, 2018 1:53 am

Hi Kayla,

yes, I did an update on my 1080ti EVGA card and Steam update before installing the new 4.3 update.

I tried troubleshooting it myself but cannot find a logical reason for the CTD. I did get it to work one time without crashing but when I looked left or right the viewing angle was not in line with my head movement. I verified this by looking at the WMR window and while that was mimicking my head movement perfectly, prepar3d was all over the place.

pvjen1
Posts: 6
Joined: Thu Jun 14, 2012 3:01 am

Re: Samsung Odyssey VR CTD in P3D V4.3

Postby pvjen1 » Tue Jul 03, 2018 1:37 pm

Hello,

Are your graphics drivers and SteamVR up to date?

Regards,
Kayla
Hi Kayla, is there anything I can send you to help troubleshoot the issue?

Vandiemen
Posts: 13
Joined: Mon Oct 09, 2017 7:04 pm

Re: Samsung Odyssey VR CTD in P3D V4.3

Postby Vandiemen » Wed Jul 04, 2018 10:51 pm

Hi Kayla.

I’m having exactly the same problem as Pvjen1 using my HTC Vive Pro. I have the latest drivers for my Evga 1080ti, Steam VR and my HMD firmware is also up to date. I installed a clean copy of P3d v4.3 professional with no add-ons. P3d runs perfectly until I launch VR. It begins to load and then CTD every time. All my other sims (racing and aviation) are running perfectly so there doesn’t appear to be an issue with the hardware. Like Pvjen1 my hmd worked with 4.2. Would really appreciate your help.

Also as my HMD is an HTC Vive Pro I’m happy to repost under a separate heading HTC Vive Pro CTD in P3D V4.3. Let me know if that helps

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Kayla Kinzel
Lockheed Martin
Posts: 1107
Joined: Mon Aug 01, 2016 5:59 pm

Re: Samsung Odyssey VR CTD in P3D V4.3

Postby Kayla Kinzel » Thu Jul 05, 2018 11:27 am

Hello,

Are your graphics drivers and SteamVR up to date?

Regards,
Kayla
Hi Kayla, is there anything I can send you to help troubleshoot the issue?

Hello,

Can you post your system specs?

Are you seeing any errors in the Windows Event Viewer?

Regards,
Kayla

Regards,
Kayla
Prepar3D® Software Engineer


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