V5 CTD on View Change (AMD Radeon RX 5700 XT)

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
tsigirl
Posts: 5
Joined: Tue May 19, 2020 6:10 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby tsigirl » Tue May 19, 2020 6:15 pm

I also have a Radeon RX 5700xt, and I cannot use the PMDG 747, because it freezes and I cannot even CTL-ALT-DLT. The 777, and old NGX work fine. I suspect anything that has PBR or trueglass causes the crash. All of my old aircraft from V4 work great too. The stock F15 does a CTD as well.

milanputnik
Posts: 22
Joined: Wed May 06, 2020 3:18 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby milanputnik » Tue May 19, 2020 10:23 pm

I also have a Radeon RX 5700xt, and I cannot use the PMDG 747, because it freezes and I cannot even CTL-ALT-DLT. The 777, and old NGX work fine. I suspect anything that has PBR or trueglass causes the crash. All of my old aircraft from V4 work great too. The stock F15 does a CTD as well.
Yes.
Till now it's been shown that the issue has also something to do with the PBR materials.
MILAN PUTNIK
mr.sci.eng.

Snowfalcon
Posts: 101
Joined: Sat Mar 16, 2019 5:24 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby Snowfalcon » Wed May 20, 2020 12:36 am

The 777, and old NGX work fine.
The 777 has not been updated for v5 and when it does it will most likely have PBR textures among other things. Until it is updated it is NOT supported in v5.

The NGX is not only not updated or supported in v5 it never will be.

Beta testers are still waiting for the NGXu for v5 at this time.(Hopefully later this week. We just finished up the QOTS II 747 series.
Snowfalcon13 KRTS The Valley of speed / PMDG Beta Test Team
Asus ROG Strix B450-f, Ryzen 3700X, 32GB DDR4 3200, 1TB Neo970 M2 SSD, radeon rx5700 XT 8GB

tsigirl
Posts: 5
Joined: Tue May 19, 2020 6:10 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby tsigirl » Wed May 20, 2020 11:51 am

I understand it's not supported...but I am able to use the aircraft I paid for in the meantime...until the NGXU and other aircraft come around..meanwhile the one that has support for preapar3dV5, still does not work for me.

mindless74
Posts: 11
Joined: Sun Aug 07, 2016 1:51 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby mindless74 » Wed May 20, 2020 8:47 pm

HI, the same happens to me with an RX 5700 XT. Regardless if I am using an old or the actual AMD driver. I can switch the views by using my old RX580. I can do long hauls on V4 and X-Plane without any issues.

In my case the game freezes for about 10 sec and then CTD. From this point on I am not able to start another Game or app using the 3D Card. Windows it self is doing fine.

XFX Radeon RX 5700 XT THICC III Ultra 8 GB
Ryzen R9 3900X (no OC, water-cooled)
16 GB 3200 MHz Corsair

Snowfalcon
Posts: 101
Joined: Sat Mar 16, 2019 5:24 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby Snowfalcon » Thu May 21, 2020 3:47 pm

meanwhile the one that has support for preapar3dV5, still does not work for me.
And as you can see here it is not a PMDG issue. The problem is not that we cannot use aircraft we have paid for it is we have a sim we cannot use that we paid for. Now going on 6 weeks.
Snowfalcon13 KRTS The Valley of speed / PMDG Beta Test Team
Asus ROG Strix B450-f, Ryzen 3700X, 32GB DDR4 3200, 1TB Neo970 M2 SSD, radeon rx5700 XT 8GB

Snowfalcon
Posts: 101
Joined: Sat Mar 16, 2019 5:24 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby Snowfalcon » Thu May 21, 2020 7:05 pm

Well my fear at this time is LM has pushed this issue to AMD to solve and AMD has wiped their ass with it. So it seams we are all milking the dog waiting for something to happen.

So the RX 580 comes out of the box and the RX5700XT goes back in I use v4.5 to beta test when the 737 and 777 drop to us. Then look for a cheaper nVidia card for v5 in the meantime. The sad part is the one PMDG Beta tester running a AMD system may be forced to abandon the latest gen AMD GPU till this is fixed.
Snowfalcon13 KRTS The Valley of speed / PMDG Beta Test Team
Asus ROG Strix B450-f, Ryzen 3700X, 32GB DDR4 3200, 1TB Neo970 M2 SSD, radeon rx5700 XT 8GB

mindless74
Posts: 11
Joined: Sun Aug 07, 2016 1:51 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby mindless74 » Thu May 21, 2020 7:47 pm

Then look for a cheaper nVidia card for v5 in the meantime. The sad part is the one PMDG Beta tester running a AMD system may be forced to abandon the latest gen AMD GPU till this is fixed.
Check this thread, there are several people experiencing the same issue with actual NVIDIA Cards.

Snowfalcon
Posts: 101
Joined: Sat Mar 16, 2019 5:24 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby Snowfalcon » Thu May 21, 2020 10:18 pm

It's the same error but looks like a different cause. Couple of the PMDG testers ran into it. They said lower texture resolution helped them.

My big issue is I can run v5 on my older RX580 but not my 5700XT. Last Radeon driver update was 4/23/20 almost a month ago and total radio silence from AMD on this. Don't think this is a priority for AMD to fix.
Last edited by Snowfalcon on Thu May 21, 2020 10:23 pm, edited 1 time in total.
Snowfalcon13 KRTS The Valley of speed / PMDG Beta Test Team
Asus ROG Strix B450-f, Ryzen 3700X, 32GB DDR4 3200, 1TB Neo970 M2 SSD, radeon rx5700 XT 8GB

Swagger897
Posts: 5
Joined: Thu May 14, 2020 2:54 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby Swagger897 » Thu May 21, 2020 10:20 pm

Between max and lowest graphics as well as full or no AA nothing has changed.

pilotvince
Posts: 8
Joined: Wed Apr 15, 2020 11:01 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby pilotvince » Fri May 22, 2020 7:33 am

Been stuck with this issue for about 6 weeks or so now? If only I had requested a refund in the 2 weeks after purchase, but I was too hopeful that it would be fixed rather quickly. Well it seems I was very wrong...

tsigirl
Posts: 5
Joined: Tue May 19, 2020 6:10 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby tsigirl » Sat May 23, 2020 6:51 pm

Went back to my oldRX580 card, and I am able to use all my aircraft, including the PMDG 747..I can change views ,with no CTD.

jonasbeaver
Posts: 15
Joined: Wed Apr 04, 2012 10:48 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby jonasbeaver » Mon May 25, 2020 10:12 am

Went back to my oldRX580 card, and I am able to use all my aircraft, including the PMDG 747..I can change views ,with no CTD.
Thank you for your help investigating!
I can at least get it to run for a while with the realair legacy or duke, or the A2A bonanza

tsigirl
Posts: 5
Joined: Tue May 19, 2020 6:10 pm

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby tsigirl » Mon May 25, 2020 2:29 pm

Everything works great...except for a black screen in the aircraft preview, but i am still able to choose what I want to use, and it's working good. Yesterday was the first time in weeks, that I was able to do a long haul without a hangup or CTD.(RKSI to EHAM on the PMDG 747). Also my 580 is updated to 20.4.2..I believe is the latest driver.

Snowfalcon
Posts: 101
Joined: Sat Mar 16, 2019 5:24 am

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Postby Snowfalcon » Tue May 26, 2020 1:07 am

I'm using my 580 with the 19.8.2 driver so i can beta test. As I reported a while back works fine and I don't get the black screen on preview
Snowfalcon13 KRTS The Valley of speed / PMDG Beta Test Team
Asus ROG Strix B450-f, Ryzen 3700X, 32GB DDR4 3200, 1TB Neo970 M2 SSD, radeon rx5700 XT 8GB


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