[RESOLVED] P3D V4.3 Video Black

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Alive1BG
Posts: 5
Joined: Sun Sep 30, 2018 6:00 pm

[RESOLVED] P3D V4.3 Video Black

Postby Alive1BG » Tue Nov 13, 2018 4:47 pm

Hi,yesterday i launched the sim as usual,but this time my video was black.As you can see the airplane preview is black and also when i load the sim and it`s black again.I tried to wait more time but it isn`t comming,BTW i hear my sound and i can control the aircraft with my joystick.I will be thankful if you help,thanks in advance ;D
Here are the pics: https://imgur.com/a/t3abNr0
https://imgur.com/a/bSQQfYV

User avatar
Brady Butler
Lockheed Martin
Posts: 879
Joined: Tue May 09, 2017 5:31 pm

Re: P3D V4.3 Video Black

Postby Brady Butler » Tue Nov 13, 2018 4:53 pm

Hello,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Specifically step 5 should fix this issue.

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer

Alive1BG
Posts: 5
Joined: Sun Sep 30, 2018 6:00 pm

Re: P3D V4.3 Video Black

Postby Alive1BG » Tue Nov 13, 2018 4:58 pm

Roger,i`ll check.

Alive1BG
Posts: 5
Joined: Sun Sep 30, 2018 6:00 pm

Re: P3D V4.3 Video Black

Postby Alive1BG » Tue Nov 13, 2018 9:41 pm

Thanks for the help.I updated my video drivers and for now i don`t have problems. :)


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