Search found 1637 matches

by Rob McCarthy
Mon Nov 18, 2019 1:55 pm
Forum: Other Support Questions
Topic: [RESOLVED] Game screen flashing/flickering
Replies: 2
Views: 203

Re: Game screen flashing/flickering

Hello,

Does disabling the full screen optimization setting eliminate the flickering you are seeing? This can be done by right clicking Prepar3D.exe, click Properties, go to the Compatibility tab, check "Disable full screen optimization".

Regards,
Rob McCarthy
by Rob McCarthy
Thu Nov 14, 2019 11:32 am
Forum: Other Support Questions
Topic: Black leading edge over the wing for PMDG NGXu
Replies: 20
Views: 1267

Re: Black leading edge over the wing for PMDG NGXu

Hello,

A texture was updated in version 4.4 that is used for PBR aircraft in some cases. If you only applied client updates this could be the cause of the problem you are seeing. Updating content to the latest version should fix this issue.

Regards,
Rob McCarthy
by Rob McCarthy
Thu Nov 14, 2019 11:28 am
Forum: Prepar3D Client Application Questions
Topic: P3D Minimizing when a Save occurs
Replies: 1
Views: 341

Re: P3D Minimizing when a Save occurs

Hi Domingos,

This could be due to an add-on conflict with this command. Can you try going through our general debugging steps to see if these can isolate the cause of the issue? https://prepar3d.com/forum/viewtopic.ph ... 2&t=123246

Regards,
Rob McCarthy
by Rob McCarthy
Wed Oct 23, 2019 11:37 am
Forum: Prepar3D Installation and Installer Questions
Topic: Update info
Replies: 1
Views: 635

Re: Update info

Hello, You can choose to install the entire update or only the client. The entire update includes the client, content, and scenery. You can view the entire list of changes categorized by component here: https://prepar3d.com/SDKv4/prepar3d/what_is_new/new_v45.html . If you feel that the content and s...
by Rob McCarthy
Tue Oct 22, 2019 4:51 pm
Forum: Other Support Questions
Topic: Learning Centre mistake
Replies: 1
Views: 1026

Re: Learning Centre mistake

Hi Steve,

Thanks for bringing that to our attention, we'll correct that.

Regards,
Rob McCarthy
by Rob McCarthy
Mon Oct 21, 2019 7:37 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Installing a second P3D on computer
Replies: 1
Views: 604

Re: Installing a second P3D on computer

Hello,

Two different versions of the same major release (4.3 & 4.5) cannot be installed on the same machine, even on different drives. Different releases (v4 & v3) however can be installed on the same machine.

Regards,
Rob McCarthy
by Rob McCarthy
Thu Oct 17, 2019 9:01 pm
Forum: Prepar3D Client Application Questions
Topic: Load in with 2D undocked
Replies: 2
Views: 620

Re: Load in with 2D undocked

Hello,

Saving a scenario will save all panel and window states including if they are undocked.

Regards,
Rob McCarthy
by Rob McCarthy
Thu Oct 17, 2019 8:55 pm
Forum: Prepar3D Website and Download Questions
Topic: Install Prepar 3D
Replies: 1
Views: 1570

Re: Install Prepar 3D

Hello,

This may be due to low disk space. How much disk space do you have on your C drive? Prepar3D requires 40GB for the installation as well as an additional 15GB of space on the C drive: https://prepar3d.com/system-requirements/

Regards,
Rob McCarthy
by Rob McCarthy
Thu Oct 17, 2019 1:09 pm
Forum: Prepar3D Professional Plus Client Application Questions
Topic: P3D Is open in the background after closing
Replies: 4
Views: 2693

Re: P3D Is open in the background after closing

Hello,

Did you run the "Delete Generate Files" shortcut in the Prepar3D application directory as well? What modifications did you make to cfg files?

Regards,
Rob McCarthy
by Rob McCarthy
Wed Oct 16, 2019 8:41 pm
Forum: Prepar3D Professional Plus Client Application Questions
Topic: P3D Is open in the background after closing
Replies: 4
Views: 2693

Re: P3D Is open in the background after closing

Hello,

Do you have any add-ons installed? Also have you tried the general debugging steps to see if it isolates the issue? https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Regards,
Rob McCarthy
by Rob McCarthy
Wed Oct 16, 2019 8:38 pm
Forum: Prepar3D Client Application Questions
Topic: Creating camera view
Replies: 2
Views: 830

Re: Creating camera view

Hi Victor, Are you creating this view using the camera management screen? Also what FOV values are you using for the view? Settings over 180 are not supported and values close to this can also show distortion. You may want to try setting up a view group instead. More info on view groups can be found...
by Rob McCarthy
Wed Oct 16, 2019 2:30 pm
Forum: Other Support Questions
Topic: Strange landmass at starting location
Replies: 2
Views: 1019

Re: Strange landmass at starting location

Hello,

Can you post screenshots of what you are seeing? Also have you tried our general debugging steps? Going through these may help track down the cause of the issue. https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Regards,
Rob McCarthy
by Rob McCarthy
Thu Oct 10, 2019 7:24 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Prepared will not start anymore
Replies: 1
Views: 750

Re: Prepared will not start anymore

Hi Andy, Are you seeing any issues on a clean installation? We have general debugging steps here that may help isolate this issue: https://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 . Also if you are only seeing issues after installing add-on content please reach out to those developers as...
by Rob McCarthy
Tue Oct 08, 2019 7:12 pm
Forum: SimConnect Interface Questions
Topic: Lag/poor station-keeping with AttachSimObjectToSimObject
Replies: 3
Views: 4422

Re: Lag/poor station-keeping with AttachSimObjectToSimObject

Thanks for the reports. We'll investigate this and get back to you.

Regards,
Rob McCarthy
by Rob McCarthy
Tue Oct 01, 2019 11:30 am
Forum: Rules & News
Topic: Lockheed Martin UK Job Openings
Replies: 0
Views: 3702

Lockheed Martin UK Job Openings

Hello, The Lockheed Martin UK Ltd Integrated Systems (LMUK IS) business unit is in search of a multimedia design professional to join the team in Bristol, UK. This role offers an exciting opportunity to build a career with a leading provider of systems engineering, software development, and complex ...

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